Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.86

4.9 Rating 1,418 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was an easy process and the feedback made me feel better and decrease uncertainty.”

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Posted 4 years ago

That is so great to hear Liz :) Customer experience is our #1 priority. It's great to hear we were able to put your mind at ease during this process.

Posted 4 years ago

“Easy to join and a good service”

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Posted 4 years ago

Thank you for your review Christopher :)

Posted 4 years ago

“The process was made easy thanks to the online and phone staff l am a very happy customer Thanks Safewill team”

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Posted 4 years ago

Thank you Tanya :) Glad we could help.

Posted 4 years ago

“Create instructions and less time consuming and costs involvrd”

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Posted 4 years ago

“It was a very easy process and any questions I had were very quickly answered via online chat. Another great feature of Safewill is your will being reviewed legally before it is ready for download. Safewill was by far the best online will website I found and I was very happy with the whole process. Thank you so much Adam for making my will so easy to complete.”

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Posted 4 years ago

Thank you for your review Basia :) So glad you were pleased with our service! Regards, Adam

Posted 4 years ago

“It was quick. Signed, seal and delivered. I will recommend to others. Thankyou”

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Posted 4 years ago

Thanks so much for your review Annette!

Posted 4 years ago

“Lilia was absolutely brilliant, she has so much patience to explain everything to you & walk you through the process. I couldn’t have got the same result on my own. Thankyou both Adam & Lilia for your understanding, help & professionalism”

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Posted 4 years ago

“I was very happy with the process of filling in the will, and also by the helpful advice from the people i spoke to.”

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Posted 4 years ago

Thanks so much for your reveiw, Douglas!

Posted 4 years ago

“Great service , advice and would recommend”

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Posted 4 years ago

Thank you Anna Maria! So happy to know you were please with our service :)

Posted 4 years ago

“So simplified and easy to use and do.. something I’d put off for years..this is a great site and extremely people friendly. It made it fun to do and I never would have imagined that I’d say that when doing my will. A massive Thankyou to SafeWill and their team for their offer in March of a free will. It actually feels good to have this finally done.”

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Posted 4 years ago

Thank you for your review, Bridget :) So glad you have that peace of mind now that your Will is complete!

Posted 4 years ago

“Good system and very helpful staff. Communication was a bit of an issue with some confusion around the process. In the end all sorted out well.”

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Posted 4 years ago

Thank you for your review, Gary! Please to know you were please with our service and we were able to help solve any confusion during the process.

Posted 4 years ago

“Very easy to follow the instructions to create the Will.”

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Posted 4 years ago

Thank you for your review :) We are pleased to know you found the process so easy!

Posted 4 years ago

“I would like to thank the team at Safewill for making the process so simple and easy”

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Posted 4 years ago

Thank you Harkishan! Happy we could help :)

Posted 4 years ago

“Preparing our wills was something we would do ‘soon’ and yet never seemed to have the time. We found Safewill to be super easy and took us both half an hour. They made the process so easy and were on standby via chat when I needed them. Such a great idea to write your will online without fuss and I have recommended safewill to all my family and friends”

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Posted 4 years ago

Thank you Amanda and Mark for your kind words! We are so glad to have been able to support you both in completing your Wills :)

Posted 4 years ago

“I found the process easy to do. It was one of those things I had been putting of doing but I am happy it is done now. Thankyou to safe will for your help and advice.”

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Posted 4 years ago

Thank you for your review, Johanna! Glad the team were able to help you tick this of your list :)

Posted 4 years ago

“I would like to thank the team at Safewill for making the process so simple and easy”

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Posted 4 years ago

Thank you so much, Sumithira! We are always here to help :)

Posted 4 years ago

“I have not yet received any confirmation that my free will has been finalized after many weeks of me filling in the details.”

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Posted 4 years ago

“Very happy with this service, this is a job that needs to be done but it was always not on the urgent list, it is a very easy affordable platform to use.”

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Posted 4 years ago

Thank you for your review Matt!

Posted 4 years ago

“It was very easy to use, and staff were very helpful”

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Posted 4 years ago

Thanks so much, Douglas! Glad we could help you in completeing your Will.

Posted 4 years ago

“Very happy to have it all done, easy enough and enough help available on line, biggest bonus didn't have to leave home to do it, no pressure and not expensive”

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Posted 4 years ago

Thank you so much for your review, Stephen! We are so glad to hear you were able to complete your will from the comfort of your own home, using our easy to use platform :)

Posted 4 years ago

Safewill is rated 4.9 based on 1,418 reviews