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Saga Reviews

3.6 Rating 1,461 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted, very helpful all the way.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“A recent claim following a no fault vehicle write off was dealt with quickly and very efficiently. They kept me informed almost daily and every advisor was knowledgeable in their field. A faultless, first class experience - a rarity these days when dealing with what are normally large faceless business organisations. Thank you, ~~Saga.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very competitive price for a very extensive cover. Easy to book and get my documents. Luckily I have never had to make a claim, but I've heard good things from others about the way they handle things.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Found saga very good will definitely recommend and return for a renewal well done saga many thanks Mrs jones wales.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very pleased with price etc.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Good value. We hope that at renewal time they will still be competitively priced, We NEVER auto - renew.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“SO nice to speak to a fellow human being based in a UK call centre. Well done Saga!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very competitive price for the cover provided and easy to complete purchase.”

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(Car Insurance) - Posted 9 years ago

“Just very,very,very good!”

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(Car Insurance) - Posted 9 years ago

“Very pleased with the staff when I have phoned to renew my policy the are very polite clear talking and knowledgable. Point to note below you have my location as Galashiels I am from Hawick to say I am from Galashiels is like saying someone from Edinburgh is from Glasgow lol”

Helpful Report

(Car Insurance) - Posted 9 years ago

“They were very good to me after my accident”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Good price and professional service.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“excellent service and a great price”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Excellent customer service”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very good company”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Excellent and well informed staff who were always helpful and polite”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I found the service just perfect. They were very helpful informative and thoroughly nice. A pleasure to do my insurance with them”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Excellent service the only fault is was difficult to get through on the phone but they did phone back.”

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(Car Insurance) - Posted 9 years ago

“We had a no fault claim which was handled very proffessionally. All was very helpful and kept the paperwork to a minimum.”

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(Car Insurance) - Posted 9 years ago

“Cover with breakdown cover as well very reasonable. I have my two cars insured .”

Helpful Report

(Car Insurance) - Posted 9 years ago

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Saga is rated 3.6 based on 1,461 reviews