Saga Reviews

Name: Saga
Rating: 3.72

3.7 Rating 1,368 Reviews

68 %

of reviewers recommend Saga

Company Reviews

Questions

Metrics

3.7

Based on 1,368 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Shazbuc

Anonymous

Darren G

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"They were not accepted to add my wife\u2019s name for provisional license last year. Then still not accepted to add name for full license. She just passed the driving test"”

Helpful Report

(Car Insurance) - Posted 4 weeks ago

“"I haven't made a claim so have had no dealings with the company. My renewal hasn't come through yet so I can't give a review, not sure why I was asked."”

Helpful Report

(Home Insurance) - Posted 1 month ago

“"I had a good conversation and got the quote I required"”

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(Car Insurance) - Posted 1 month ago

“"I wouldn\u2019t recommend any insurance company. I couldn\u2019t tell you if they\u2019re good or bad as I signed up, paid my money, made no claims and then changed to another company on renewal due to their overpriced renewal quote."”

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(Home Insurance) - Posted 1 month ago

“"When I upgraded my car the insurance shot up. Will get more quotes when renewal is due. But disappointed on price. All done online so no customer service to review "”

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(Car Insurance) - Posted 2 months ago

“"Had an accident in York, they left me to stay with my car for four hours before it was recovered, then I had to make my own way home at a cost of \u00a395 by taxi. This was unacceptable. When they finally came to there decision they wrote my car off, saying it would cost \u00a35000 to fix, this is absolutely ridiculous this car will be road worthy for less than \u00a31000 however my car is now a CAT N "”

Helpful Report

(Car Insurance) - Posted 3 months ago

“"It's cheaper to arrange saga car insurance through a 3 party than what is is going direct to saga"”

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(Car Insurance) - Posted 3 months ago

“"I chose. saga because of the price and it seemed OK but I didn\u2019t make a claim They are now just a pest and it seems to be impossible to get off their mailing list "”

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(Car Insurance) - Posted 4 months ago

“"The quotes were HUGELY expensive for anyone of SAGA age who isn't VERY well off!"”

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(Home Insurance) - Posted 5 months ago

“"Paperwork arrived promptly.Did not claim so cannot comment on this service "”

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(Car Insurance) - Posted 5 months ago

Hello, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. As you’re posting on a review site, we are unable to view your GoCompare account however, we would love to discuss this with you in order to investigate this further so we can resolve your query. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Leah

Posted 5 months ago

“"Renewal came through ridiculously high and given i was an existing customer made little attempt was made to reduce the price. Won't be going back in a hurry."”

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(Car Insurance) - Posted 6 months ago

Thanks for leaving a review and we apologise for any inconvenience caused. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Josh

Posted 6 months ago

“"As per normal as soon as the insurance is up for renewal the price has gone up .\r\nAs all insurance are going to there cover up by 20% .\r\nAnd if you have a protective no claims that's what it should mean.\r\nNot start saying it's only covers part of your no claims.\r\nJust another way of trying to put profit before customer service."”

Helpful Report

(Car Insurance) - Posted 9 months ago

Thanks for leaving your feedback. Please be aware you are leaving a review for Go.Compare, and not your insurer. If there's anything else we can do to assist you further or improve our score please let us know. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Josh

Posted 9 months ago

“"Simply too expensive. "”

Helpful Report

(Car Insurance) - Posted 9 months ago

Posted 9 months ago

“"I thought I would, but not now.\r\n My renewal for car insurance is coming up and it's gone up by \u00a340 and I haven't done anything"”

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(Car Insurance) - Posted 1 year ago

“"Saga cost me 800 pound because they \r\nCancel my insurance with out tell me \r\nSo this costed me 6points on my\r\n License . "”

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(Car Insurance) - Posted 1 year ago

“The price they quoted was extortionate they wanted nearly £700.00 for my car insurance, I have been driving over 25yrs no points etc.”

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Posted 1 year ago

“"Quick and easy to use no complications with the setting up for my insurance "”

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(Car Insurance) - Posted 1 year ago

“"Keeping prices relative and no excessive renewal increases, rather than the usual haggling that takes place."”

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(Car Insurance) - Posted 1 year ago

“No way building and contents insurance had for 9 years never had a claim the renewal has gone up 48percent told them to stick it as I also did with car insurance you have lost a loyal customer”

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Posted 2 years ago

“Just got renewal quote in been with saga 8yrs no claims ever made quote in 51% higher than last year total rip off needless to say won’t use then again”

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Posted 2 years ago

Saga is rated 3.7 based on 1,368 reviews