“Fixed motor insurance still allowed them to increase excesses which defies word ‘fixed’ so older persons beware as you probably will not be aware of this- and you paid extra to fix too!
Not happy, of course cancelled!”
“"They were not accepted to add my wife\u2019s name for provisional license last year. Then still not accepted to add name for full license. She just passed the driving test"”
“"I haven't made a claim so have had no dealings with the company. My renewal hasn't come through yet so I can't give a review, not sure why I was asked."”
“"I wouldn\u2019t recommend any insurance company. I couldn\u2019t tell you if they\u2019re good or bad as I signed up, paid my money, made no claims and then changed to another company on renewal due to their overpriced renewal quote."”
“"When I upgraded my car the insurance shot up. Will get more quotes when renewal is due. But disappointed on price. All done online so no customer service to review "”
“"Had an accident in York, they left me to stay with my car for four hours before it was recovered, then I had to make my own way home at a cost of \u00a395 by taxi. This was unacceptable. When they finally came to there decision they wrote my car off, saying it would cost \u00a35000 to fix, this is absolutely ridiculous this car will be road worthy for less than \u00a31000 however my car is now a CAT N "”
“"I chose. saga because of the price and it seemed OK but I didn\u2019t make a claim They are now just a pest and it seems to be impossible to get off their mailing list "”
Hello,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your GoCompare account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Leah
“"Renewal came through ridiculously high and given i was an existing customer made little attempt was made to reduce the price. Won't be going back in a hurry."”
Thanks for leaving a review and we apologise for any inconvenience caused.
As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc.
However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh
“"As per normal as soon as the insurance is up for renewal the price has gone up .\r\nAs all insurance are going to there cover up by 20% .\r\nAnd if you have a protective no claims that's what it should mean.\r\nNot start saying it's only covers part of your no claims.\r\nJust another way of trying to put profit before customer service."”
Thanks for leaving your feedback.
Please be aware you are leaving a review for Go.Compare, and not your insurer. If there's anything else we can do to assist you further or improve our score please let us know.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh
Thanks for leaving a review and we apologise for any inconvenience caused.
As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc.
However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh.
