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Saga Reviews

3.6 Rating 1,462 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saga is a very reputable company with good service and pleasant sales persons.i have also used them for holiday insurance and found them easy to liaise with over the phone.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Timely renewal paperwork, reasonable rate and an SAE to post back - all made the process smooth and easy.”

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(Home Insurance) - Posted 10 years ago

“I found the ease with which I was able to set up the policy very good. I am afraid I am not the most patient of people , so to have this set up within the short time it took, was very good.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“When I purchased my Insurance I could not pay on a monthly plan, which was not a problem as I could afford to pay the fee required but as a result when I tried to claim my free Oleg toy I was refused as to some muddle up. So I am not sure I will use gocompare in the future as they let me down.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Simple and straightforward”

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(Car Insurance) - Posted 10 years ago

“Very pleased notified me by email for renewal which was handy, kept me in touch with other services,overall very happy with the service.”

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(Car Insurance) - Posted 10 years ago

“I only recently had to make a claim but so far I have been pleased with the response I have had. I've yet to see the results e.g. garage pick-up and courtesy car.”

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(Car Insurance) - Posted 10 years ago

“My am very happy with my cover over the last 12 months, the policy was easy to purchase and was very satisfied with the customer service, although I didn't have any claims.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I couldn't believe the very low cost for the fully comp insurance on my 7 seater terrano, I thought I would have to have paid at least double, best quote I have ever had.”

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(Car Insurance) - Posted 10 years ago

“I found the whole transaction very helpful and would recommend Saga to others.”

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(Car Insurance) - Posted 10 years ago

“been very happy.”

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(Car Insurance) - Posted 10 years ago

“It was the first time that I have used saga and I never encountered any problems with the company . As I had no reason to make a claim I cannot comment on that aspect of the service.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Good service when I had a quote for a change of vehicle.”

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(Car Insurance) - Posted 10 years ago

“very pleased.”

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(Car Insurance) - Posted 10 years ago

“A very good service overall with prompt receipt of my new documents. I was very pleased with the quotation I received which was much lower than the other companies I saw on the net .”

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(Car Insurance) - Posted 10 years ago

“After taking up motor ins I got a good deal on recovery & house cover, well pleased.”

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(Car Insurance) - Posted 10 years ago

“An outstanding service by this company online and by telephone.”

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(Car Insurance) - Posted 10 years ago

“I was with another company, but had a claim against a client of Saga. I was looked after by Saga so much better than my own company, that on renewal I changed to Saga. I am still being looked after in an excellent manner. Saga seems to present a totally different face of insurance....it's called service!”

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(Car Insurance) - Posted 10 years ago

“would have no problem with dealing with saga again.”

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(Car Insurance) - Posted 10 years ago

“VERY GOOD.”

Helpful Report

(Car Insurance) - Posted 10 years ago

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Saga is rated 3.6 based on 1,462 reviews