“In September I called in Sainsbury's Rowley Regis to get fuel, although there is a sign in the kiosk asking customers to wear a face covering the majority ignored this and were not asked by staff to wear one (it seems normal there) and the area has a spike in Covid cases I wonder why. If these people want to ignore the regulations the company should close the kiosk and people should pay via a night window why can't the Company see this solution? I complained to customer services after complaining to Resolver and was told they will look into the matter but will not inform me of the outcome, a complete whitewash in my opinion. It took over a month and Sainsbury's hadn't responded hence my call to customer services. My advice go elsewhere I won't go to any branch of this firm again.”
“I was served by David at the Kidlington and considering the current atmosphere you get in other shops such being told to stand in boxes, out of boxes or on markers. David was polite and had a genuine conversation with me which was refreshing as some staff treat you as though you have the plague.”
“Had deliveries from Sainsbury’s at Monks Cross in York and I must say I am impressed with their service. Ok some items were out of stock but in many cases substituted for other brands. Initially they contacted me as they had identified us as vulnerable people. The delivery driver was extremely cautious and was obviously following a set health procedure. This store was not my main one but as they have come up with the goods in this difficult time I will be giving them more business in the future.”
“Owing to being disabled, Andover 80 I have been using your on line service for some time and have Been more, than satisfied with the whole procedure I was so upset and disappointed when today I couldn't get slot until after 6th April ui ky order what I need to see me through the week. I think the attitude of the majority of the population is totally unacceptably Where's the good will and, caring for your neighbours? . I now, rely on the help of my closest neighbours”
“Have been using Sainsbury’s since it came to wellesbourne. Have always been impressed with cleanliness and helpful staff. Bernie in particular always has a smile on her face.”
“Bought a one meal frozen food for 90pence called Stamford food hotpot, it was very tasty, only bought one has I have bought dearer products and they have been very bland, but this company knows how to cook, I will be going back to Sainsbury's to buy more, price very good I couldn't make it for that price for one.”
“I bought lazy vegan Friday Mexican meal and it was very easy to prepare 6 minutes in the microwave or 15 minutes in the oven. The meal was very flavourous and tasty.”
“I previously wrote a review about receiving credit rather than a cash refund if you don’t accept a substitution as this is what the delivery driver had told me would happen but I have had the money refunded to my bank account so feel happier with the process.”
