“There is a large variety of products. The joined forces of both human cashiers (whom are very friendly and helpful) and machines makes the checkout fast and easy. The on the go meals are very practical and taste good. I appreciate that the plastic bags must be paid for, to reduce plastic usage and help the environment, and encourage Sainsbury's to take further measures to become a more eco-friendly store. I also enjoy the fact that there are some vegan food options and would encourage Sainsbury's to include even more of them :)”
“They carry some items, like sweet onions, that I cannot find anyplace else. I used to buy American bacon from them, but now that I am not eating meat, I don't use them for that. They have a nice selection of vegetarian foods. And their bakery is lovely.”
“The man who served me at the pharmacy - while training a new member of staff - was extremely friendly, and helpful too. I told him that I thought he was very friendly and that he would make a positive impact on people's days.
During the same visit I bought some crisps that turned out to be out of date. This obviously wasn't good but when I returned them to a different store, even though they didn't stock the same item I was refunded promptly and with an apology, so they dealt with it perfectly.”
“I can tell you what made me less than happy. I am diabetic so do not want sugar, BUT I do want ice cream. 6.5+ million people in the same boat plus many more who are attempting to cut down or out sugar intake. So when I look at the Sainsbury's ice cream selection, and may I say it is very large. How many sugar free products in this area, zero, zip. nil, none. Oh what a shame after 60 years of shopping here I have to go to Tesco to get this product, and when there do the rest of my shopping.”
“Great product range, including foods for people with (common) allergies. Value is very fair and there are often great deals such as 25% off all wines / champagne.”
“I ordered two tops online which took a few days to get to my store. One was perfect, the other, the same size, was too small, so their sizes are not reliable.”
“Petrol station: no queue at petrol station; good price; no spilt fuel on the forecourt.
Supermarket: everything in stock but some limited choice of some items -- pasta, chutney, flour.”