Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never got my item i couldnt get my money back, im trying to contact someone, būt theres no answer to my emails, do not order from here!!!!!!!”

Helpful Report

Posted 6 years ago

Hi Krista I am sorry to hear you haven't received your order. Please could you let me have your order number and the email address have you been emailing and I will look into this straight away for you? Regards. Tonia

Posted 6 years ago

“Purchased 2 uniforms to replace ones bought by my employer 3 months ago. We have the ‘tranqulity’ Range. Originally I had the blush ones. Terrible quality and not fit for use as a busy therapist. Staining is horrendous and they did not wash well. They discoloured quickly. Hence replacing them with 2 black ones (to match the other staff) of the same range, they are different material. A lot thicker, stretchier and feel tighter. They a are both a 10 but when put on top of on another there’s a good inch difference in sizing. Been thoroughly disappointed with the whole range.”

Helpful Report

Posted 6 years ago

“The zip broke the first time I I used it. And is so short cannot be worn”

Helpful Report

Posted 6 years ago

Sorry to hear you have a broken zip, if you could contact customer services -customerservices@salonweardirect.co.uk they will be able to help you

Posted 6 years ago

“I'm disappointed with my tunic order. Theses scrubs are stylish and well-made, however, they have no pockets ! I had to spend extra time and money to alter these. Everybody knows, health professionals need those pockets !!”

Helpful Report

Posted 6 years ago

Thank you for your review, we do take on board your comments and when designing our new scrub will take these into consideration.

Posted 6 years ago

“Rubbish get fobbed off when your order isn’t deleivered they don’t answer your questions and just expect you to sit and wait for weeks on end still no tunic and no response shocking!”

Helpful Report

Posted 6 years ago

Sorry to hear you haven't received your order. If you email customerservices@salonweardirect.co.uk with your order number we will be able to look into this for you.

Posted 6 years ago

“Yes, I brought a top and dress. The top is lovely but the zip on the dress isn't working veryou well. I have emailed to ask for an address of where to send it back too. And I've heard nothing. I'd be grateful if someone could contained so we can swop it for another dress with the same zip & material as my top please. Kindest Regards Sarita Huett Hessle Spa & Beauty”

Helpful Report

Posted 6 years ago

Hi I am sorry you have received an item that appears to have a faulty zip and the fact you haven't received a reply from the email you recently sent. Please can you email myself, tonia@salonweardirect.co.uk and I will ensure this issue is dealt with and resolved asap. If you could also provide the email address you emailed I will look into this to see why you didn't receive a reply. Regards. Tonia

Posted 6 years ago

“Emails every other day with the same products. Do you even follow GDPR regulations?”

Helpful Report

Posted 7 years ago

Thanks for your feedback - every email we send has the option to unsubscribe. All customers are given the choice whether to receive our offers or not.

Posted 7 years ago

“Am size 16 ordered 18 too small not true to size”

Helpful Report

Posted 7 years ago

“Not received item customer service not great and still not received email confirmation after asking 4 times”

Helpful Report

Posted 7 years ago

Salonwear Direct is rated 4.2 based on 784 reviews