Samsung Reviews

1.2 Rating 4,128 Reviews

5 %

of reviewers recommend Samsung

1.2

Based on 4,128 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Samsung deliver? How long does Samsung take to deliver? Does Samsung deliver on time? How is accuracy and good condition of items delivered by Samsung?

Returns

How is Samsung returns process?

Customer Service

How can I contact Samsung? How quickly does Samsung resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Samsung.

Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

How long does Samsung take to deliver?

(3 weeks ago)

Samsung normally delivers over a month.

(3 weeks ago)

63.52%

Industry Average

“ Deal done on new s9. Delivery on the day I expected no problems ”

- James Turnbull

“ so many errors in there delivery procedures left open to abuse creating innocent customers as victims. ”

- David Treble