Sarah Raven Reviews

2.1 Rating 238 Reviews

23 %

of reviewers recommend Sarah Raven

2.1

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 37%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Sarah Raven deliver? How long does Sarah Raven take to deliver? Does Sarah Raven deliver on time? How is accuracy and good condition of items delivered by Sarah Raven?

Returns

Customer Service

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About Sarah Raven:

Sarah Raven

Visit Website

Email:

info@sarahraven.com

Location:

Perch Hill Farm, Willingford Ln, Robertsbridge
TN32 5HP

How long does Sarah Raven take to deliver?

Helpful Report

(3 weeks ago)

Sarah Raven normally delivers over a month.

Helpful Report

(3 weeks ago)

52.78%

Industry Average

“ Split delivery then wrong delivery. Final delivery 6 weeks after order. Plants when delivered were a mix of colours NOT the colour ordered. Complete shambles ”

- Henry Brockbank

“ delivery very slow --multiple delivery dates for same order. 2 deliveries plants were damaged on arrival. complaints to customer service not responded too appropriately --only offered free delivery on next order! ”

- Julie Kennedy

“ Hazel cells ordered in April to quickly fill and get going in a prepared gap in a mixed hedge - delivery cited and paid for as in a few days - finally arrived 14 June, hight of heat wave, all leaves crisped, no msg or idea as to still alive, near dead or dead. ”

- Anonymous

Sarah Raven Reviews

Delivery - Average