Sarah Raven Reviews

2.9 Rating 112 Reviews

45 %

of reviewers recommend Sarah Raven

2.9

Based on 112 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Sarah Raven deliver? How long does Sarah Raven take to deliver? Does Sarah Raven deliver on time? How is accuracy and good condition of items delivered by Sarah Raven?

Customer Service

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About Sarah Raven:

Sarah Raven’s Kitchen and Garden is the online shop from the renowned TV presenter and garden and food writer Sarah Raven. We are a well-established company who sell all you need for a beautiful and productive garden. Our range is unique because Sarah’s expertise and passion is behind everything we sell. Sarah trials all the products in our range, from the veg seeds to the cut flower plants so only the very best performers make it onto our website. We also stock a range of best-selling exclusive products that you won’t find anywhere else.

Visit Website

Phone:

0845 092 0283

Email:

info@sarahraven.com

Location:

1 Woodstock court Blenheim Road
Marlborough
SN8 4AN

How quickly does Sarah Raven resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 45% of reviewers feedback is Sarah Raven takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ Expect a long wait for bulbs that the website says are in stock. I have had this problem with plants ordered from Sara Raven in the past too and by the time they arrive the ideal planting time has passed. As many others have commented SR quick to take payment, but very slow to deliver. Customer service has declined significantly over the past couple of years despite assurances from Sara Raven that this would improve. ”

- Anonymous

“ Quick to take payment, slow to deliver. Delivery dates advertised are not to be trusted. 4 weeks from placing my order and customer service unable to tell me when I might receive even 1 of the items. If my name was used to promote this Company, I would be embarrassed! ”

- Anonymous

“ Avoid .shocking service .missing plants .poor quality.and lie after lie when they do reply .now email is blocking replys ”

- Anonymous

Sarah Raven Reviews

Customer Service - Average