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Sastaticket.pk Reviews

4.4 Rating 20,593 Reviews
86 %
of reviewers recommend Sastaticket.pk
Company Reviews Product Reviews
1,270
 Questions Metrics Info
4.4
Based on 20,593 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Sastaticket.pk Reviews
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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Owais Aslam
Verified Buyer
“I’ve always booked my tickets through Sasta Tickets, but this time an unexpected charge of Rs. 3400 was added, which was disappointing. Due to this charge, I’m not satisfied with the experience. Next time, I’ll book directly to avoid such issues. Thank you.”
Helpful Report
Posted 2 months ago
Hi Owais. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
Noman Qayum
Verified Reviewer
“Very poor response, my almost whole day was busy in calling but without any reply despite I pressed many times 1, which was also without any response. At last at about 10pm I received a call when my query was resolved.”
Helpful Report
Posted 2 months ago
Hi Noman. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
Anonymous
Unverified Reviewer
“There is no 24/7 service , and the service which we get gives a delayed response”
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
Anonymous
Unverified Reviewer
“I wanted to refund my tickets, I even agreed to the plenty. Refund was not issued.”
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Anonymous
Unverified Reviewer
“The response time was too late. I contacted support center and they returned back with call after 8 hours and that too at sleeping time.”
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Anonymous
Verified Buyer
“Your wahtsapp service is 100% bad”
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Anonymous
Verified Buyer
“Why has sastaticket started charging a service fee now?”
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
ALIA QUDSI
Verified Buyer
“My flight got cancelled but there is no response or support from your side. Also, your WhatsApp takes hours to connect and minutes to disconnect if we are not there. Obviously we cannot wait in front of screen for hours”
Helpful Report
Posted 3 months ago
Hi Alia. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Adnan Alam
Verified Reviewer
“Too much waiting on help line. Processing charges high.”
Helpful Report
Posted 3 months ago
Hi Adnan. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Anonymous
Unverified Reviewer
“delayed response”
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Raja Ehtisham
Verified Reviewer
“Everything is smooth when customer paid, but if due to some reason customer cancelled his ticket or company have to refund him, it's become headache. Try to resolve this, make this easier or faster,”
Helpful Report
Posted 3 months ago
Hi Raja. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Anonymous
Unverified Reviewer
“Since last two days i have been calling your help line but your CS service is down n no one receives call neither they call back. Even response at whatsapp is so bad i am receiving reply after 1.5 hours…..”
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Anonymous
Verified Buyer
“Extra charges”
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Anonymous
Unverified Reviewer
“Very slow response on whatsapp”
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Adnan Sohail
Verified Reviewer
“Because I book a seat but unfortunately my flight postponed and I was trying to change my bus time. But Sasta agent said we can't provide you to service and also deducted penalty from my refund. Moreover they told me that you will receive your amount 7 to 8 working days.”
Helpful Report
Posted 3 months ago
Hi Adnan. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Asif Jamal Qureshi
Verified Buyer
“Whats app service is very time taking and call representative un trained and wasted my time to address my issue i called on call centre then issue was resolved but on whatsapp i was regretting why i used this app to travel otherwise all ok”
Helpful Report
Posted 3 months ago
Abbas.
Verified Reviewer
“Response from you taking much time, it's almost 20 days and I still don't get my refund. Pathetic service takes more time.”
Helpful Report
Posted 3 months ago
Muhammad Abdul Raouf
Verified Buyer
“Refund policy is not sufficient”
Helpful Report
Posted 3 months ago
Hi Muhammad. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Anonymous
Unverified Reviewer
“I sent two times email for cancellation of my reservation but no body responded from last two days. Strange to experience that”
Helpful Report
Posted 4 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 4 months ago
Rashid
Unverified Reviewer
“they changed ticket date”
Helpful Report
Posted 4 months ago
Hi Rashid. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 4 months ago
Sastaticket.pk is rated 4.4 based on 20,593 reviews
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