Name: Sastaticket.pk
Rating: 4.44

“E ticket is not in proper format in comparison with airarabia or any other website, So please improve your ticket print, I also faing some problem on airport as they 1st not recognise the ticket but after verification they allow me to travel. Thanks, Alo I am proud of you as a Pakistani product.”

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Posted 5 months ago

“My flight just got canceled and I have been trying to access you and Serene air for a rescheduled urgent flight or a refund but nobody's responding. I'm in an emergency how do I get it resolved?”

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Posted 5 months ago

Hi Hunain. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 5 months ago

“Needs too much improvement as buses are repeatedly shown in app”

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Posted 5 months ago

Hi Pervaiz. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 5 months ago

“Slow Replies on Whatsap chat”

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Posted 6 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 5 months ago

“The service/platform has deteriorated over the period in terms of customer satisfaction. It was a cheap way of adding 2-charges in the shown ticket price. I-charge not even explained whereas the other charge of payment via credit card. Furthermore it came without seat confirmation/option. In total disappointment.”

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Posted 6 months ago

Hi Saleem. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 6 months ago

“Because i have not more mony and not Our own bussiness”

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Posted 6 months ago

Hi, sorry for the inconvenience caused. Can you please share the details of the issue at support@sastaticket.pk so that we can check and assist you better. Thanks!

Posted 6 months ago

“I was scammed to purchase a new ticket for the same flight that was rescheduled from 5:15 to 9:15 from Dubai to Islamabad. The bad thing is nobody has mentioned that this is the same flight you don’t need to change and pay the extra charges of PKR20K”

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Posted 6 months ago

Hi Ramsha. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 6 months ago

“Very bad customer service and won’t pay my refund since 26 December.I checked with Serene Airline they already refund the money for cancellation of flight but Sasta ticket playing with me that your refund has been processed and check with your bank,when I checked with bank they said no Transaction has been done from them so please stop lying with customer and stop earning haram money from your customers”

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Posted 6 months ago

Hi Hafiz. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 6 months ago

“It was good but ticket was 100 ryl expensive than its on there websites”

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Posted 6 months ago

Hi Mutahir. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 6 months ago

“Flight went cancelled and you even not informed Very difficult to get help”

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Posted 6 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 6 months ago

“This ratting just for the Online ticketing service, but with this facilities you should mention that either they have charging, management facilities or not. Totally b*l Sh*t service of the Daewoo express. On this time when I'm writing still on the root I still didn't reached my destination.”

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Posted 6 months ago

Hi Anas. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 6 months ago

“I did not recieve the discount for utilizing 1bill payment method”

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Posted 6 months ago

Hi Saad. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 6 months ago

“On your site, it was mentioned that if we pay via HBL direct account then a discount of 850 rupees will be given but on payment full price was deducted. If you don't want to give discount then don't show it in payment options.”

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Posted 7 months ago

Hi Umair. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 7 months ago

“I didn't get my refund of 17k for the flight cancelled by air serene .”

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Posted 7 months ago

Hi Ayesha. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 7 months ago

“Besides several call to helpline, no corrective actions taken by Shasta ticket. I have never expected such non responsive behavior.”

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Posted 7 months ago

Hi Jehanzaib. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 7 months ago

“کیونکہ بس سروس بہت کم ہے جو بس جی ٹی روڈ پر سروس مہیا نہیں کر سکتی اس کی سہولتیں صرف ایک خاص کلاس و طبقے واسطے ہے”

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Posted 7 months ago

Hi, We deeply regret any inconvenience caused to you, please share your order id and contact details by reaching out to support@sastaticket.pk so that our team can investigate and do the needful accordingly. Best regards, Team Sastaticket.pk

Posted 7 months ago

“My Query Isn't Solved Yet.”

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Posted 7 months ago

Hi Ahad. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 7 months ago

“I messaged for query 6:14pm, and i get response 6:54pm , its too slow response”

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Posted 7 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 7 months ago

“Hi, Yes sure would love to address a very crucial and very important issue that i have experienced. i.e. the page where an applicant fills the personal data you must mention against each field in brackets that the information should exactly match as given in the passport . also you should give a flash message to that before entering information in field keep a copy of passport in front of you so that there should be zero error margin Also once submitted, share a preview page before submission so that the applicant can again check the information and match with the passport. then once he confirms on preview page only then it should be submitted It is very very important that information required and how it is required should be mentioned at multiple times and specially against each field that will definitely avoid confusions and issues that may arise because of minor human errors Regards Adeel Ahmed”

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Posted 8 months ago

Hi Adeel. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 8 months ago

“Payment stucked”

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Posted 8 months ago

Hi Yahya. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Sastaticket.pk Reviews