Name: Sastaticket.pk
Rating: 4.44

“I requested to change the dates but not possible”

Posted 10 months ago

Hi Kamran, We are sad to know that your experience was not satisfactory. Please share your issue with us at support@sastaticket.pk and we will look into it at the earliest.

Posted 10 months ago

“In case of delaying the flight needs to inform the passenger early until someone reach to air port and waiting for 6 hours there”

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Posted 11 months ago

Hi Zahid. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 10 months ago

“mishandling from customer caused me to pay extra 10000PKR for my ticket.”

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Posted 11 months ago

Hi Syed. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 10 months ago

“Providing incorrect information.”

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Posted 11 months ago

Hi, We are sad to know that your experience was not satisfactory. Please share your issue with us at support@sastaticket.pk and we will look into it at the earliest.

Posted 11 months ago

“Mustafa just went off chat immediately without answering my actual question. But the response time of sastaticket is good.”

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Posted 11 months ago

Hi Shahzad. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“I have booked a ticket using this platform last week for Rs. 32673. The amount has been charged twice by this app. They have deducted the amount twice. As Rs.32673+Rs.32673=Rs.65346. Really frustrating.”

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Posted 11 months ago

Hi Irum. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“They don’t provide any information properly. I have to do my work myself.”

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Posted 11 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“They don’t provide any information properly. I have to do my work myself.”

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Posted 11 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“Without my permission the bus change my seat firstly U give me 6f at 9am but you was charged to another bus and gave me 24 number seat I very disappointed 😔. I never recommend your services telephone didn't received its is in que”

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Posted 11 months ago

Hi Amna. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“They responded a bit slow”

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Posted 11 months ago

Dear Reviewer,Thank you so much for taking the time to provide us with your feedback on your experience with Sastaticket.pk. We truly appreciate it. Firstly, we apologize for the inconvenience you faced due to our slow response. We understand how important it is to receive timely assistance, and we regret that we fell short of meeting your expectations in this regard. Your feedback is essential in helping us identify areas for improvement, and we are committed to taking immediate action to address the issue. We would greatly appreciate it if you could provide us with further details on how we can make things better from your perspective. Any suggestions or specific areas of concern you have would be very valuable to us. Once again, we sincerely apologize for any frustration or inconvenience caused. We value your feedback and assure you that we will work diligently to enhance our response time and provide you with a seamless experience in the future. Thank you for choosing Sastaticket.pk, and we look forward to serving you better in the future. Best regards, [Your Name] Sastaticket.pk Team

Posted 11 months ago

“response time is very poor and i have to wait for too long , there was an emergency I'm doomed”

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Posted 11 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“Informal and not supported ad required.”

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Posted 11 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“I have a flight from Dubai to Karachi yesterday, On my Ticket 35Kg baggage allowance is mentioned. I have asked sastaticket.pk twice on their officiall whatsapp number that in the provided limit of 35 kg baggage, only one unit of Baggae is allowed or we can carry two Bags within 35 kg baggage allowance...??? Both times their representatives told me that you have only one unit if baggage is allowed... Insane!!! When I reached the airport and Inquire there, then I came to know that I can carry two baggage within the limit of 35 kg... This is the information representatives if Sastaticket.pk know... Sastaticket.pk kindly educate/guide/train your representatives!!!”

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Posted 11 months ago

Hi Shahbaz. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“Not friendly”

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Posted 11 months ago

Hi Abrar. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“I have purchased ticket from u but nobody gt in contact as the flight got delayed and there is no after service”

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Posted 11 months ago

Hi Mahjabeen. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“too difficult process and long and 45 days refund is ridiculous it means I will never book through Shasta to let again.”

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Posted 11 months ago

Hi Corien. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“Three days ago I booked a ticket in which I made some mistake in my name but still despite complaining my case is getting delayed till the third day no action has been taken and my payment has not been returned. Is”

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Posted 11 months ago

Hi Sufyan. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 11 months ago

“Long waiting time. I had to wait 20 to 30min between queries.”

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Posted 1 year ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 year ago

“Twice I submitted my concern on the WhatsApp and the reply came back, once after 20 minutes and secondly after one and a half hours.”

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Posted 1 year ago

Hi Mrs. Farrukh. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 year ago

“The buss staff is so rude and mean... M ny online ticket booked krwai 3 seats 18 17 19 sath wali but during travel they forced me to chnge the seats and behaving so rude and means and they said bethna ha tu bethy wrna utar k dosri bus beth jao...... Buss hostess tu bht hi batamiz ha usny mere father sy batamizi ki i will never recommend anyone to select this bus service”

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Posted 1 year ago

Hi Maryam. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Sastaticket.pk Reviews