Satsuma Loans Reviews

Name: Satsuma Loans
Rating: 4.62

4.6 Rating 2,940 Reviews

92 %

of reviewers recommend Satsuma Loans

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4.6

Based on 2,940 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Satsuma Loans 5 star review on 14th March 2017

Anonymous

Satsuma Loans 5 star review on 2nd March 2017

Palita

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing is wrong but it’s not like your giving people free money so don’t give it the big we are such a great company we are really helping people 🙄”

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Posted 6 years ago

“Absolutely awful service, my loan accepted which is good but not when they put it in the wrong bank account . Now I have been bank can't do anything and neither can Satsuma. Still paying payments though which happened to set up without fault. I was informed deposits into bank linked to card, not for me they didn't and so won't help ..”

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Posted 6 years ago

“It is way to easy to get a loan. I have got myself in to a mess. I don't have a job any more and they didn't check i was ok to take loan out”

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Posted 6 years ago

We're sorry to hear this, we've sent you a private message.

Posted 6 years ago

“Someone fraudulently applied for loan in my name which was approved very poor security.. Makes you wonder about this company.”

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Posted 6 years ago

We're sorry to hear this Martin. We've sent you a private message.

Posted 6 years ago

“Turns out I only needed my 500 loan for less than 2 weeks so decided to pay it back early. Ended up costing 633 to settle the balance. Daylight robbery even for a payday lender!!!”

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Posted 6 years ago

Hi Domenico. We're sorry to hear you are unhappy about the interest. We've sent you a private message.

Posted 6 years ago

“Hi I got a 100 pound loan out and emailed ur selves to ask u to not send me any mail through the post as my partner is very I'll and stressing about everything so seeing that I had got a loan would have not helped at all I told ur selves twice and sent my security questions twice and explained that at no time did i want mail sent through the post to look after my partners well being but it reply was that I have to ring up and sort this but iv got a lot on my plate with my partner and I only wanted u to email me instead of sending thrings through the post to help me out, regards Damian Aleksic,daisydot55@googlemail.com”

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Posted 6 years ago

Hi Damion, we'd like to help, we've sent you a private message.

Posted 6 years ago

“High interest. Need to borrow more and they said no.”

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Posted 6 years ago

“I sent many emails to pay off the loan I received from you but you have failed to send any instruction ? I am still waiting ? Yours sincerely , Gillian Valente”

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Posted 6 years ago

Argh sorry to hear this Gillian. Can you send us a private message on here with your details so we can look into this for you? Thanks

Posted 6 years ago

“Not too impressed if honest. Called up to make an additional payment of 25% of loam and was told this wouldn't affect the amount of interest on the loan as it is added at the beginning. In the case it's not interest it's a fixed charge surely.”

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Posted 6 years ago

“would be nice to give the requested loan amount or another loan to make up the requested amount”

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Posted 6 years ago

“I couldn’t get any more after accepting me for one”

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Posted 6 years ago

“The Apr is really high for a small loan would not use them again”

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Posted 6 years ago

“You can't pay back early the amount is the amount you have to pay back and it's 100% interested guys do not get a lone from them it's day light rob”

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Posted 6 years ago

“Basically I taken a loan out a few years back and now all off a sudden your company are telling me I've recently taken one out and keep contacting me telling me I need to pay the money back trying to take money out my account and I ain't happy!”

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Posted 6 years ago

“Trying to contact them for 3 days to payoff my debt and the lines are either closed or busy. Left my number a few time and am still waiting for their call back”

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Posted 6 years ago

“Easy process shame app crashed 3 times.then the loan term wasnot what i chose.which could only be rectified by affecting my credit score so not very good”

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Posted 6 years ago

“Interest rates are ridiculously HIGH. With Satsuma, You will ALWAYS pay double the amount you have orginally borrowed. Don't get me wrong Satsuma are flexible, trustworthy and fair. But if there was one thing for them to change, It has be bringing their interest rates dow . Even if it was individually charging customers different rates based on their status - That will do. Honestly!”

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Posted 7 years ago

“useless delayed morons, had to w8 almost a week for even someone to communicate with me let alone receive my funds. Ill never use em again”

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Posted 7 years ago

“Too slow slow too slow”

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Posted 7 years ago

“Rubbish promise u a loan then refuse you”

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Posted 7 years ago

Satsuma Loans is rated 4.6 based on 2,940 reviews