Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“3 out of the 6 seeds did not sprout. The 3 Sour Disel seeds sprouted but the 3 Gorilla Glue seeds did not.”

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I spent 2x as much as my girlfriend, she gets freebies, I got nothing, my friend ordered and the same other than that yea good seed over priced like everyone else.”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Further to this we have just launched a range of high quality, clones in the USA. And will be releasing our new customer service bot powered by the most up to date AI, ready to answer the most important questions about our service, your orders, as well as providing grow information. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. Free seeds are given according to promos - please check our promo page before ordering if thats your main focus.

Posted 1 year ago

“I bought all the seeds I could grow in my region and all my auto flower seeds germinated no problem and growing well but all the expensive 1 seed packs that were obit didn’t germ , seeds were super small and never had a chance”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Product shown on line not availa ble too many logistic emails for my taste poor comunication on options good luck”

Helpful Report

Posted 1 year ago

Thanks so much for your review. We really appreciate it. I'd love to know more about your comment on logistics emails and poor communication. We are always looking to improve in all areas and really value creative critisism. Best Regards Seedsman

Posted 1 year ago

“I purchased two seeds and only one sprouted. Kind of bummed.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I didn’t get what I ordered. I didn’t want what I got. However, I kept it anyways, and got an okay enough resolution with service I guess with most of my refund.”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Further to this we are soon to be launching a range of high quality, clones in the USA. And will be releasing our new customer service bot powered by the most up to date AI, ready to answer the most important questions about our service, your orders, as well as providing grow information. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 1 year ago

“I bought three different kind, two seeds each, got only three little plants. At this price I feel I should’ve had 100% of success, I’m a little disappointed.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Payed for products usually get delivered. Have always seem to have problems with the promotional items from not receiving them, to them being removed from my order after payment.”

Helpful Report

Posted 1 year ago

Many thanks for your review. If you had seeds in your basket that you did not receive then please get in touch with out customer service team. If you expected seeds but they weren't added please next time check our promos page. We run a LOT of promos and they are constantly changing. Best Seedsman

Posted 1 year ago

“I was always pleased with your seeds. I do understand your policy on your seeds germinating. This year I lost 10 seeds. And not cheap ones. I couldn’t get replacements. So I probably won’t be back to by seeds because of that.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman P.S. i will get our customer service manager to contact you to see if he can do anything.

Posted 1 year ago

“So far out of 24 feminized seeds i have only 3 that sprouted, we are almost to week 2 of germ. phase. Crossing my fingers... spent 275$ on my order hope to maybe be recompensated with something if these dont turn out. In addition i know what i am doing and this is not my first rodeo.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“The 2 Northern Light seeds have not came up. A little disappointed.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Ordering and delivering went well. But my seeds aren’t sinking in water. :(”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Further to this we are soon to be launching a range of high quality, clones in the USA. And will be releasing our new customer service bot powered by the most up to date AI, ready to answer the most important questions about our service, your orders, as well as providing grow information. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. they dont need to sink - dont make them! They will germinate on the surface of the water also.

Posted 1 year ago

“Shipping came in a timely moment 2 time I ordered it took so long because only half germinated last time hopefully better luck this time”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“We recently purchased several packs of your auto flower seeds. Out of 13 seeds, only 6 of them germinated. We had a great experience as far as the order process. I just wish more of the seeds would have germinated.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“the buying experience was easy. but only one seed germinated. thats not a great percentage”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“i am a novice on grorwimg gut you seed are good iwill more”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Further to this we are soon to be launching a range of high quality, clones in the USA. And will be releasing our new customer service bot powered by the most up to date AI, ready to answer the most important questions about our service, your orders, as well as providing grow information. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 1 year ago

“The shopping was great, but it's been almost three weeks and I still have not received my order.”

Helpful Report

Posted 1 year ago

Thanks so much for your review. You absolutely should have received your order by now. I am escalating your ticket to our head of customer service who will be in touch shortly to help ensure you get your seeds. Regards Seedsman

Posted 1 year ago

“5 of 7 seeds were dead and didnt sprout”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman P.S. i will escalate this to our customer service manager who will reach out.

Posted 1 year ago

“Ordered 7 seeds only recieved 6, have planted waiting on seedlings. Delivered in only a little over a week.”

Helpful Report

Posted 1 year ago

Thanks very much for your review. Apologies if you didn't receive all of your seeds. I am escalating your review to our head of customer service. Best Seedsman

Posted 1 year ago

“My order came a day early. Which is great but only 3 out of 5 came up when I planted them but other then that I'm happy”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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