Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“From ordering to delivery was great. I have 2 of 3 flavors not sprouting”

Posted 11 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Our new customer service bot Barbara has just been released and can help all our customers on our website or social media answer any important questions on their order, the ordering process, or any grow questions. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. in the USA we also now have clones available.

Posted 11 months ago

“I have not got my last order”

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Posted 11 months ago

Thank you - i am escalating this to our head of customer service who will be in touch shortly. Thanks Seedsman

Posted 11 months ago

“I am disappointed I bought 3 seeds and only 1 sprrouted”

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Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“pricy and not all germenated”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“2 out of 6 did not germinate”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Only 1 of 5 seeds from my purchase germinated. I sent pictures twice and I am waiting to see what happens next. The previous order was 2 out of 3 germinated.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Was partial but they sent replacement can u please print catalog as poster size I would buy it”

Helpful Report

Posted 11 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Our new customer service bot Barbara has just been released and can help all our customers on our website or social media answer any important questions on their order, the ordering process, or any grow questions. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. in the USA we also now have clones available.

Posted 11 months ago

“Seeds were delivered promptly, but out of the 15 I purchased only 8 came up after being planted. Would have been 5 stars if all seeds would have come up”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Order an delivery were fine. Only 2 of 3 seeds germinated”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Put in 10 seeds of northern lights auto and only 5 sprouted.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“The only problem I had was that the seeds were delivered five days later than expected.”

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Posted 11 months ago

“Really nice website easy to manage and operate”

Helpful Report

Posted 11 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Our new customer service bot Barbara has just been released and can help all our customers on our website or social media answer any important questions on their order, the ordering process, or any grow questions. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. in the USA we also now have clones available.

Posted 11 months ago

“Shipping updates are slow as is the processing of orders. So far 2 of the sherbet Queens have not germinated, trying a third.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“The fact that I couldn't get ANY autoflower seeds as my freebies with my order, only photoperiod was offered, will most likely have me shopping somewhere else next time I order. Being in customer service and sales myself, I don't understand this technique at all, but to each their own. Good way to lose potential repeat business however.”

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Posted 11 months ago

Thanks so much for your order. I am not sure when you were ordering but its not normal if you were only offered photoperiod seeds as freebies. We are very aware that customers want choice and normally do our absolute best to facilitate that. Best Seedsman

Posted 11 months ago

“We've had our share of trouble with our seeds this year. We are thinking about a different way to start the seeds. You've been our go to and we will be buying from you again.”

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Posted 11 months ago

Hey - many thanks for your review. Have you looked at buying a Cannakan? We hope to be selling these devices very soon. Best Seedsman

Posted 11 months ago

“Fast delivery a bit pricey and I was not aware of 2 stands came with 3 seeds and the joker strain was half the seeds the box said was in there nothing more to say till I see what I get in final product and yield”

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Posted 11 months ago

I am escalating your review to our head of customer service who will get in touch with you about the number of seeds you received. Thanks Seedsman

Posted 11 months ago

“2 seeds out of 5 were empty and I’ve received no refund from the company”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“We had 3 that didn't come up.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Service is great. seeds were here fast and received. Only one of four plants grew.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Thank you for your delivery of seeds. However, only one germinated and sprouted (see photos attached) #1 enclosed germinating container #2&3 seeds unsprouted The one that hasa erupted is about 1 inch tall and looks like it's doing well”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews