Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“Everything arrived very quickly. Seeds have been in the ground for over a week and NO growth. NO seedlings growing at all.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman Please reach out to our Customer service team if you have failed seeds.

Posted 11 months ago

“So some of my seeds did not sprout. Is that normal”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“ive had 2 seeds come up outta 8 , this has killed me this year i aint got but a few more and im gonna hang on to them til weather gets perfect”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Only 1 of 3 seeds grew. Even the free one didn’t grow.”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Made a purchase during 420 sale... Thought I was supposed to get a free five pack. Apparently I did something wrong, and just got what I ordered. Even sent some extra$ just to cover any fluxx in the Bitcoin prices.”

Helpful Report

Posted 11 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Our new customer service bot Barbara has just been released and can help all our customers on our website or social media answer any important questions on their order, the ordering process, or any grow questions. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. in the USA we also now have clones available.

Posted 11 months ago

“Very good was quick”

Helpful Report

Posted 11 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Our new customer service bot Barbara has just been released and can help all our customers on our website or social media answer any important questions on their order, the ordering process, or any grow questions. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. in the USA we also now have clones available.

Posted 11 months ago

“I ordered a few different strands. But in particular, I ordered 3 White widow fast seeds. I only got two! 🤬”

Helpful Report

Posted 11 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Our new customer service bot Barbara has just been released and can help all our customers on our website or social media answer any important questions on their order, the ordering process, or any grow questions. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman P.S. in the USA we also now have clones available. p.S. escalating this to our head of customer service who will be in touch.

Posted 11 months ago

“Only 3 of the 5 seeds germinated”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“I’ve been a customer for several years. The selection is great. Customer service is ok but communication after the fact is lacking.”

Helpful Report

Posted 11 months ago

Thanks so much for your review we really appreciate it. We are constantly working on improvements and have recently launched our AI customer service BOT - Barbara to help us with the large amount of enquiries we get. She is backed up by all our human customer service agents ready to deal with any trickier requirements. Best Seedsman

Posted 11 months ago

“Lemon orange seeds didn’t sprout at all. One I had from last year came right up. Bad seeds”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Without free shipping....I'm done!”

Helpful Report

Posted 11 months ago

Thank you so much for your review. Sorry to hear you did not get free shipping. If you were meant to please let our customer service know, and they will fix. Otherwise we do not offer free shipping all the time as we are more into offering free seeds, and the majority of our customers respond better to free seeds promotions. Best Seedsman

Posted 11 months ago

“I’m happy overall but 3 of the pink lemonade seeds are duds and that’s expensive for not even a sprout”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Since I haven't planted yet I can't say how that went yet but,I'm excited to get started and see what happens.”

Helpful Report

Posted 11 months ago

Thank you for your review! We really appreciate all those who take time to leave us feedback. We have done a lot of improvements to our website and the way we work. We now have a quicker, better website with products that are easy to find. An excellent, diverse range of the most exciting seeds, combined with what we aim to be, the best service. Further to this we have just launched a range of high quality, clones in the USA. And will be releasing our new customer service bot powered by the most up to date AI, ready to answer the most important questions about our service, your orders, as well as providing grow information. Our mission is to ensure our customers have no reason to shop elsewhere. We hope you like the direction we are heading in. Please come back and shop again soon and recommend us far and wide. Thank YOU! Best Seedsman

Posted 11 months ago

“Everything thing was awesome other than not receiving my hole order there was seeds missing I reported to them an still haven't heard back from them”

Helpful Report

Posted 11 months ago

Thanks so much for your review. Sorry to hear that you have not received all your goods. I am escalating your review to our head of customer service who will be ibn touch shortly. Regards Seedsman

Posted 11 months ago

“The seed you sent me were really small they weren’t plump and they’re not germinating. Can you please send me some good seeds?”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman P.S. small seeds do not mean they are less viable - its normally a varietal trait and/or because they have been propduced inside. If you have had issues with seeds please contact our customer service team,.

Posted 11 months ago

“I ordered 20 seeds. 5 of them did not open. This is my order number 00193032”

Helpful Report

Posted 11 months ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“2 out of 3 tangerine germinated 2 out of 3 northern lights germinated 0 out of 1 fatso germinated”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“Was looking for regular photoperiod seeds but the product i clicked on" Durban poison" regular photoperiod actually turned out to be feminized auto. I was aware of the mistake only after purchase.”

Helpful Report

Posted 1 year ago

Thanks so much for your review. We do sell regular seeds and you can find these either through the mega menu or through the side filter or search bar. Regards Seedsman

Posted 11 months ago

“Out of my last 10 seeds I brought only 5 came up?”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 11 months ago

“3 out of the 6 seeds did not sprout. The 3 Sour Disel seeds sprouted but the 3 Gorilla Glue seeds did not.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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