SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 12,560 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 12,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Dustin Birch

Thomas Williams

6136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Only 4 out the of 11 survived”

Helpful Report

Posted 1 year ago

Thank you for giving the time to leave a review. We are so sorry to hear that you had some issues with germination - that must have been really frustrating. If you could kindly reach out to us at support@seedsman.com and provide us with some more details about what happened, we would be happy to get this resolved for you. Thanks again for the feedback!

Posted 1 year ago

“purchased sometime ago? not happy with one of your suppliers realize out of your control but customer dissatisfaction is not good makes me wanna look for another thanks for your email”

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Posted 1 year ago

Dear John, Thank you so much for taking the time to leave this feedback. I'm sorry to hear that you had a dissatisfying experience with a product you purchased some time ago. Customer dissatisfaction is not something we ever want to hear, and it's disappointing for all of us at Seedsman when it happens. We would love to know how we could make things better for you, so please don't hesitate to reach out at any time. Thanks again for the honest feedback.

Posted 1 year ago

“Lots of freebies, but 3/3 seeds from one I PAID for and wanted, zero sprouts. Terribly disappointing.”

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Posted 1 year ago

Thanks for the feedback, Riley. We are sorry to hear that you had some issues during germination - that must have been really frustrating. If you could kindly reach out to us at support@seedsman.com, we can get these replaced for you ASAP. Thanks.

Posted 1 year ago

“I ordered and received 16 seeds. I only had 4 germinate. I'm disappointed by this.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback, Victoria. We appreciate you taking the time to let us know about your experience. We are sorry to hear that only 4 of your 16 seeds germinated - we would like to make things right. If you could kindly reach out to support@seedsman.com, we can look at getting these replaced for you. Thanks again.

Posted 1 year ago

“We only got 50 percent germination and my husband said the seeds that did not germinate disappeared, were not there, We have an enclosed lit area we have used for years and nothing like this has ever happened. We are used to 90 percent or higher. It seemed to take a long time after our check cleared so I do not know what happened to these seeds, but we are looking for other options. This was too expensive for 50 percent. We have germinated hundreds of plants and have never seen anything like this.”

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Posted 1 year ago

Thank you for sharing your experience with us, Myra. We are sorry to hear that the germination rate was so low and that the seeds didn't seem to be present in your case. It must have been very disappointing for you, especially since you have had higher germination rates in the past. If you would be so kind as to reach out to us at support@seedsman.com, we would be happy to replace these seeds for you and get this resolved ASAP. Thanks again for the honest feedback.

Posted 1 year ago

“All 5 seeds that I ordered were duds. However, all 3 free seeds popped. Still disappointed that I don’t get to grow Black Sugar this year.”

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Posted 1 year ago

Thank you so much, Brian, for taking the time to let us know about your experience. We're really sorry it wasn't a more positive one and apologize for all 5 of your seeds being duds. If you could kindly reach out to us at support@seedsman.com we would be happy to resolve this for you ASAP. We're glad to hear that the 3 free seeds popped and understand your disappointment at not being able to grow Black Sugar this year. Thanks again for your honest feedback.

Posted 1 year ago

“Shopping experience was great besides only a 50% sprout rate of the seeds ordered. Not happy about that”

Helpful Report

Posted 1 year ago

Thank you so much, Shane for taking the time to provide us with your feedback about your experience! We greatly appreciate you letting us know about it. We are sorry to hear that the sprouting rate of the seeds you ordered was only 50% but are happy to hear that you found the shopping experience satisfactory. If you have any questions or queries please don't hesitate to reach out and we will be happy to help. Thanks again.

Posted 1 year ago

“They didn't use stealth shipping. saying is within the USA but i required a stealth shipping package got taken....Order # SSUSA-00052148”

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Posted 1 year ago

“I received 4 male seeds. They were all suppose to be feminist.”

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Posted 1 year ago

“Out of all the seeds only one of them germinated.”

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Posted 1 year ago

Thank you for your feedback, Lyle. We really appreciate you taking the time to share your experience with us. We are sorry to hear that out of all the seeds you purchased, only one of them germinated - that must have been really frustrating. If you could reach out to us at support@seedsman.com we can take a closer look into what we can do to resolve this for you. Thanks for bringing this to our attention.

Posted 1 year ago

“Not a lot of choices to pick from for regular seed.”

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Posted 1 year ago

Understood. We will be adding more. But a very large % of our clients now prefer feminised seeds.

Posted 1 year ago

“Most of my greenhouse seeds were duds. Best seeds were your brand auto northern lights”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review about Seedsman and for letting us know about your experience. We apologize for the disappointment you have experienced with the majority of your greenhouse seeds being duds. We appreciate you pointing out that our auto Northern Lights was the best seed among them, and we are sorry that the rest did not live up to your expectations. If you feel we can be of any help please do not hesitate to reach out at support@seedsman.com and we can look into what we can do for you. Thanks again.

Posted 1 year ago

“Out of 6 seeds, only 1 came up for me……”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We really appreciate your taking the time to share your experience with us. We are sorry that out of the 6 seeds, only 1 came up for you - that must have been frustrating. Please do reach out to us at support@seedsman.com and we can look at getting this resolved for you ASAP. Your experience is important to us and we would love to work with you to make things right.

Posted 1 year ago

“The payment process isn’t User Friendly if the bank doesn’t like the Recipient. V stressful!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to provide your feedback. We truly appreciate it. We want to apologize for the difficulty you experienced with the payment process. It sounds like the bank didn't like the receipt which must have been frustrating and stressful. If you feel we can be of any support, please don't hesitate to reach out to us - we would be happy to help where we can. Thanks again.

Posted 1 year ago

“I am very experienced at seed planting and some of these seeds failed to germinate along with four others that are barely hanging on. In total, only 4 seeds have yielded a healthy plant. Wasted money.”

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Posted 1 year ago

Thank you for taking the time to provide your honest feedback, Gian. We truly appreciate it and apologize for any unhappiness that you experienced when some of your seeds failed to germinate and the ones that barely hung on weren't as successful as you expected. Could you tell us more about your experience so we can look into it further and figure out how we can improve and give you the positive outcome you were hoping for? Please do contact us at support@seedsman.com and we can look into this further to see what can be done for you. Thanks again.

Posted 1 year ago

“Purple Ghost very good. Black Sugar germinated for 6 weeks now nothing, seed cracked but no root has shown. White Widow tried 2 seeds ; germinated approx. 4 weeks, one did not start, the other growing extremely slow. Took the seed about 2 weeks to crack and get approx. 1.5 inch root. Then transplanted after 2 weeks seed cap still on plant not even up a 1/4 inch in height. Very happy with purple Ghost. Very dissatisfied with Black Sugar and White Widow. I always germinate the same way. Distilled water in paper towel covered and kept at approx. 72 degrees Fahrenheit in the dark. Not happy with last order of Black Sugar and White Widow. Still have faith and babying the one White Widow I transplanted. Would not order either again. Out of last order of 8 seeds, tried 3 with 2 failures and the third not doing as well as it should. Perhaps you could replace with some seeds that will germinate quickly and grow with similar properties of Purple Ghost.”

Helpful Report

Posted 1 year ago

Thank you, Eric, for taking the time to provide valuable feedback! We are very sorry to hear about your experience with Black Sugar and White Widow. We would like to make this situation right. Please do reach out to us at support@seedsman.com and we can look into what we can do to resolve this for you. We would love to replace these seeds with better quality and ensure a better experience for you. Thank you again for your feedback!

Posted 1 year ago

“Never got my seeds”

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Posted 1 year ago

“My last order was trouble getting delivered and had to do follow-up call. The 20 or so seeds I got in last order only had 4 of them come up! So almost all did not come up.”

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Posted 1 year ago

Thank you so much for your feedback Matthew, we truly appreciate that you took the time to let us know about your experience. We apologize that you encountered issues with your order delivery and that only 4 of the 20+ seeds you ordered sprouted. Can you please tell us what happened that caused all the seeds not to sprout? Please do reach out to us at support@seedsman.com if you feel we can be of any help. Thanks again.

Posted 1 year ago

“most of what i bought died”

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Posted 1 year ago

Thank you for taking the time to provide feedback on your experience with us! We deeply appreciate your constructive comment, and we're sorry to hear that the plants you bought died. Please do reach out to us at support@seedsman.com and we can try and find a solution ASAP. Thanks again.

Posted 1 year ago

“In the past I’ve had great results but the last 2 times I haven’t had good results. First order seeds didn’t root. Then I ordered more and switched my process and 8 didn’t root this time again.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We truly appreciate your time in letting us know about your experience and for taking the time to provide us with such valuable input. We apologize for what happened - it’s clear that you had a negative experience with the last two orders you placed. We want to make sure you’re getting the best from our services and would love to learn more about the issues you faced. Do feel free to reach out to us at support@seedsman.com and we can look into what we can do for you.

Posted 1 year ago

SEEDSMAN is rated 4.5 based on 12,560 reviews