SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 12,582 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 12,582 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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John ONeil

Anonymous

Dustin Birch

6137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well when I first came to you I was looking for the White widow strain white with crystals, you were out of stock on them I waited 3 weeks and he's still not received so I ordered the White widow fast, I got my cultivation license after I received the seeds and I got my grow room with the lock on it all set up I germinated the seats and the only thing I can say is I am greatly disappointed out of the 10 white widows only four germinated the other seeds did fairly well especially the OG cheats when I became more disappointed was when I put it in to the soil once the seeds head to tail three seeds sprouted up right away all the rest are dorment, the three that came up came up and had leaves on them and a day and a half it's been almost a week and not any of the other seeds that were germinated sprouted, and on top of all that every time I try to get a hold of customer service for a question or an answer it takes like half a week I think right now with the email I sent them about the seeds it's been 5 days I got an email saying that it was going to take a while for them to answer me back cuz they're busy but that's ridiculous take care of the customers that you've already had”

Helpful Report

Posted 1 year ago

Thank you so much David for taking the time to let us know your experience with our seeds. We are deeply sorry about what happened and we understand your frustration. We really appreciate your feedback and want to make sure that what happened to you does not happen to others. Please help us out and let us know how we can make your experience better in any way we can. Feel free to reach out again at support@seedsman.com and we will take a look at what we can do for you. We apologize again for the delay in response and want to make sure you get the best customer service possible. Thanks again for your invaluable feedback.

Posted 1 year ago

“Delivery ok, but a very bad germination quote. I often ordered single seeds before and this would have ended in a disaster here. Normally I maybe lose one seed out of thirty, here it was 30%. Maybe x-rays??”

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Posted 1 year ago

Thank you so much for leaving feedback about your experience with us, Hans. We truly appreciate you taking a moment to share your thoughts. We are sorry that you had trouble with the germination of your seeds, that must have been really frustrating. We take any complaints very seriously and would love if you could tell us more about the problem you faced and how we can make things better. Do you think the issue was caused by the delivery? Was there something we could have done to avoid the germination issue? Please email our support team at support@seedsman.com and we will be happy to take a closer look at what can be done to resolve this for you. Once again, thank you for taking the time to share your experience with us, and for your patience and understanding in this matter.

Posted 1 year ago

“Purchase and shipping good This year none of the seeds germinated Sent email question 2weeks ago,still waiting for reply about this situation… bag seeds”

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Posted 2 years ago

Thank you so much for taking the time to tell us about your experience with us, Jeffrey. We are sorry to hear that none of the seeds have germinated this year and that you have been waiting two weeks for a response. Please don't hesitate to reach out to our support team at support@seedsman.com and we will be happy to take a closer look at this for you. Thank you again for your feedback and please do not hesitate to reach out if you need anything else or have other inquiries.

Posted 1 year ago

“Maybe half of what I ordered was any good.”

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Posted 2 years ago

Thank you for taking the time to provide feedback for us. We really appreciate and value your opinion! We apologize for the disappointing experience. We'd love to learn more about what happened in particular concerning the products you ordered - maybe half of which were any good. Can you share more details so that we can understand what went wrong and how we can do better? Please feel free to email our support team at support@seedsman.com and we will be happy to take a closer look at what can be done to resolve this for you.

Posted 1 year ago

“Seedsman shipping is fast on time but there grimmy I ordered from them 2 times my last order total was 276 dollars they charged me 476 I'm never going threw them again”

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Posted 2 years ago

Thank you so much Taylor for sharing your feedback with us! We sincerely apologize for any issues you experienced with your order and want to take immediate steps to ensure these issues are resolved. Please email our support team at support@seedsman.com and we will be happy to take a closer look at what can be done to resolve this for you. We want to make sure your future visits with us are more pleasant. Again, we thank you for taking the time to let us know your experience and assure you that we are committed to making things right.

Posted 1 year ago

“I was quite happy until my last order, which was screwed up because of terrible customer service. At that time, I requested to be removed from your mailing list - which you did not honor. Until you revamp and upgrade your customer service, I will purchase my seeds elsewhere!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to let me know about your experience with us, KB. I am really sorry to hear about your last order and the problems that stemmed from it. We understand this may have felt very frustrating and we sincerely apologize for the poor customer service you received. Please email our support team at support@seedsman.com and we will be happy to take a closer look at what can be done to resolve this for you.

Posted 1 year ago

“I tried germinating seeds with paper towel method. 0 out of 5 germinated. I tried reaching out to some kind of customer support but haven’t heard back. This is my 6th grow and I’m familiar with the germination process. I’ve ordered from other sites and have successfully germinated those seeds before . Some help would have been appreciated.”

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Posted 2 years ago

Thank you so much for your feedback, Rey. We really appreciate you taking the time to let us know what happened. We are sorry to hear that none of the seeds you germinated using the paper towel method were successful. Please do email our support team at support@seedsman.com and we will be happy to take a closer look at what can be done to resolve this for you. We value your opinion and feedback and would like to learn more about how we can provide a better experience for you.

Posted 1 year ago

“Have not received the seeds in the mail. Still wait”

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Posted 2 years ago

“I have to say, generally your seeds are very good, i've bought quite a few over the years, but this time all but one of your gorilla seeds did their duty (which was better than usual), but not a single one of the northern lights, neither the ones that were purchased, nor the free ones supplied, did what was expected. Very disappointing in that respect. Perhaps there is a larger problem with your northern lights seeds?”

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Posted 2 years ago

Thank you so much for your feedback, Michael. We appreciate you taking the time to share your experience with us. We are sorry to hear that the majority of your Gorilla Seeds did not meet your expectations and that none of the Northern Lights fulfilled what was expected. We value your opinion and would be very grateful if you could reach out to our support team at Support@seedsman.com and we will be happy to look into this for you and see what can be done to remedy the germination issue.

Posted 2 years ago

“They start fine then they just stop growth! Light soil air and germination went fine! Definitely bad seeds! I sent u guys a email”

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Posted 2 years ago

Thank you so much, Bobby, for taking the time to provide us with your feedback. We sincerely appreciate that you shared your experience with us, and we apologize for what happened. It sounds like there was an issue with the germination and growth of your seeds, and we would love to make things better. We would like to discuss the details of your situation with you in more detail, so please feel free to email us or send us a message through our website. Thank you once again.

Posted 2 years ago

“Ordering was easy, delivery took longer than expected, and only one out of the five seeds sprouted. Been doing this a long time not sure I’ll order from here again.”

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Posted 2 years ago

Thank you Michael for your feedback. We really appreciate you taking the time to tell us about your experience. We apologize for your delivery taking longer than expected and are sorry for only one seed out of the five sprouting. It sounds like you've been doing this a long time and we understand your hesitation to order from us again. We'd love to improve your customer experience--would you be willing to let us know more about what happened so that we can try to make things better? You can email our support team at support@seedsman.com Kindly,

Posted 2 years ago

“The germination guarantee was manipulated after 2 of 5 seeds didn't germinate”

Helpful Report

Posted 2 years ago

Thanks Eugene for taking the time to share your experience with us and for your honest feedback. We truly appreciate hearing what our customers think of our product. We are sorry to hear that two of five of your seeds did not germinate and that you experienced difficulties with the germination guarantee. We want to make sure all our customers have a positive experience. Please don't hesitate to reach out to our support team at support@seedsman.com and we will be happy to take a closer look at this for you. Kindly,

Posted 2 years ago

“Customer service is poor and slow. Website has a lot of problems. Such as login errors Website bugs when adding thing to cart. Made 4 orders received 3. Account say its being packaged for last 4 weeks. After month of Customer service non since. I get told a tracking number and say it was delivered. What waste time of money with no seeds to show for it. Paid $6.61 on all my orders for insurance. I will make sure to never order from Seedsman website again. 50 50 chance if they will not send your order. And tell you it's your fault and try make you file reports. Even tho Account say that it is with packing team. Keep your 5% off I don't want it..”

Helpful Report

Posted 2 years ago

Dear Willie, Thank you for taking the time to let me know about your experience with us. I am sorry for the negative experience with our customer service, website login errors, as well as website bugs when adding things to your cart. We are truly sorry for what happened and want to make things right. Could you please email these details to support@seedsman.com? We will be happy to look into this further for you and see what can be done. Once again, thank you for your honest feedback and we are truly sorry for the negative experience.

Posted 2 years ago

“I received all of my seeds for a pretty good price, and a diverse selection at that. Though, I've tried germinating 4 different seeds in 2 different substrates and none of them sprouted. Such a bummer...”

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Posted 2 years ago

Thank you, Tracey, for your review of SEEDSMAN and we are very sorry to hear that none of your 4 different seeds germinated. We certainly understand how disappointing this must be, and take your feedback seriously. If possible, are you able to send over an email to support@seedsman.com we will be happy to look into this further for you. Thank you for taking the time to share your experience with us. Kindly,

Posted 2 years ago

“I received my seeds and even an extra pack of free seeds. maybe it was a bad batch or something but out of 15 seeds i have germinated and planted all but 3 and so far i have one plant that even has a chance of producing flower. Pretty much all of the seeds were super tiny and some were cracked. Majority of them sprouted and stayed the same size for weeks and eventually just stopped growing completely and i had not transplanted them, used quality nutrients and top notch germination and grow conditions in controlled environment (grow tent with proper ventilation, humidity, watering schedule, and temperature and lighting. Like i said at the beginning, maybe i just got a bad batch but ill be lucky to get one plant that might produce flower but im not real confident in it either.”

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Posted 2 years ago

Hi Daniel Thank you for your review. Can you tell me what your order number is please? Many thanks Siobhan

Posted 2 years ago

“My product was useless, I'm disabled and relied on your product, but it didn't come up and you won't replace the seed”

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Posted 2 years ago

Hi Donna Thank you for the feedback. Please can you let me know the order number please? Many thanks Siobhan

Posted 2 years ago

SEEDSMAN is rated 4.5 based on 12,582 reviews