SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 12,557 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 12,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Dustin Birch

Thomas Williams

6136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I'm very disappointed in the quality of your seeds. Out of 8 seeds I started, 3 are growing. 1 plant is doing good while the other 2 are not growing.”

Helpful Report

Posted 1 year ago

Thank you, Lisa, for your feedback. We are sorry you're disappointed in the quality of our seeds and that only 3 of the 8 seeds you started are growing. We would love to be able to make it up to you, so if you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to look at what we can do to make this right for you. Thank you again for taking the time to let us know about your experience.

Posted 1 year ago

“came up and died within 3 days like the stems collapsed”

Helpful Report

Posted 1 year ago

Thanks for the honest feedback, Tim. We are sorry to hear that you had a negative experience with your seeds - that must have been really frustrating. We have sent you a private message and are happy to get these replaced for you asap. Regard, Seedsman Team

Posted 1 year ago

“The buying experience was ok but the growth failed. They took 4 day to germanite, grew to 2 inches tall but never grew any roots after 10 days dead. I have been growing auto flowers for 3 years and have never experienced this kind of failure. The free seed are doing fine but I didn't want to grow regular seeds. I only want auto flower. I don't want to waste anymore time with you. order SSUSA-00075693”

Helpful Report

Posted 1 year ago

Thanks for the honest feedback, Thomas. We are sorry to hear that the seeds did not live up to expectations - that must have been really frustrating, especially with you being a seasoned grower. We have sent you a private message and are happy to look at getting these replaced for you asap. We look forward to hearing from you. Regards, Seedsman Team.

Posted 1 year ago

“Emailed you on the 28th to express my disappointment with your seeds. Out of 10 seeds only one has started to grow. Not happy..”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Elizabeth. We are sorry to hear that you had some issues with germination - that must have been really frustrating. We have sent you a private message and look to get these replaced for you asap. We look forward to hearing from you.

Posted 1 year ago

“3 strawberry Cheesecake autos seeds never sprouted and grew want refund or replacement the other I bought northern lights no problems with them”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Steve. We truly apologise for this. We have sent you a private message and hope we can get these replaced for you asap. We look forward to hearing back from you soon.

Posted 1 year ago

“The delivery was quick but that's where the only good news stops only 2 out of 9 seeds germinated so not to happy with that”

Helpful Report

Posted 1 year ago

Thank you for providing feedback on your experience. We are sorry to hear that only 2 seeds out of 9 germinated. We take customer satisfaction very seriously and would like to understand in more detail what went wrong. If you could kindly reach out to us at support@seedsman.com we can have a look at getting these replaced for you. With more information, we might be able to understand the issue better and make things right. Again, we apologize and thank you for bringing this to our attention.

Posted 1 year ago

“I live in Devon and I had presumed that you are a British company, but the seeds took so long to arrive that I now wonder which country they originally came from. I do not use lamps so this was a serious set-back for me and the plants are still very small. I am sick of GM seeds and wish dearly that I could simply just buy Afghan or Pakistani landrace strains.”

Helpful Report

Posted 1 year ago

Thank you Robert for bringing this to our attention - we are sorry to hear about your experience with Seedsman. We really appreciate you taking the time to let us know about your experience. We are a British-based business and we do apologize that it has taken so long for you to receive your seeds, and we realise that this has been a setback for you. We understand it can be frustrating to not be able to source the Afghan or Pakistani landrace stains that you wish to purchase. If you have any questions or feel we can do anything to make up for this please don't hesitate to reach out - we are here to help. Thanks again.

Posted 1 year ago

“Where do I start. Shipping was very fast. Packaged nice. Price is a little high compared to others but I was going with their guarantee. Which is a crock of S$%t. Out of 12 seeds 2 germinated. I tried to get replacements but you refused. Made me pick garbage seeds that are not even close to what I paid for. It took 4 weeks to even get a response. Then after complaining to two different people I was sent some other strain then what I purchased. Honestly I'll never purchase from them again. I purchased 10 seeds from another vendor 9 made it and they sent 3 free the next day to replace the one bad seed. That's customer service. That's who I'll be purchasing from again. Train your people. They seem to have an attitude. Also change your guarantee policy if you will not replace dud seeds that were purchased.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your experience with us, Anthony. We really appreciate you bringing these issues to our attention. We're sorry that your order wasn't as successful as you expected and for the frustration caused by the lack of timely customer service. We understand that your current experience with us is not satisfactory and we are working towards improving our customer service and guarantee policy. We would really like to know, from your perspective, what more we can do to make things better. Your feedback is invaluable. Thank you again.

Posted 1 year ago

“Been growing for 50 years. Out of 18 seeds 3 grew. I ain’t jumping through hoops for a refund. Northern Lights, white widow, space panda, were a bust. Amnesia got 3 that are looking weak but still growing. Will stick to seed swap with friends.”

Helpful Report

Posted 1 year ago

Thank you so much Edward for taking the time to let us know about your experience. We are sorry to hear that of the 18 seeds you purchased, only 3 grew. We really appreciate you telling us your story and allowing us to make things better. We have sent you a private message and would love to get these seeds replaced for you asap. Thank you again for your feedback, it’s very important to us.

Posted 1 year ago

“Overall not a good experience. Found the ordering process confusing. Shipping to longer then other seed banks I purchased from. Sent a fellow up email that never got an reply.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback. We apologize for any confusion you experienced while ordering and for the lengthy shipping time. We take customer service seriously and taking the time to note your experience is extremely valuable to us. We are sorry to hear that you never received a response to your follow-up email. We want to ensure we provide excellent customer service so please do try us again if you still need any assistance. Thanks again for the honest feedback - we hope you can allow us to ensure your next order is a smoother one.

Posted 1 year ago

“Seeds arrived quickly, however, only the free seeds sprouted. The 3 Northern Lights I purchased would not sprout. This was the only order I’ve purchased over the years that had bad seeds.”

Helpful Report

Posted 1 year ago

Thank you for your honest review! We appreciate that you took the time to give us your feedback and we apologize that you found these to be bad seeds. We understand how disappointing it must be that only the free seeds sprouted, and the 3 Northern Lights you purchased would not sprout. We have sent you a private message and hope we can get these replaced for you asap. Many thanks, Seedsman Team

Posted 1 year ago

“Took about three weeks to arrive”

Helpful Report

Posted 1 year ago

Thank you very much for your feedback, Harvey. We really appreciate you taking the time to let us know about your experience. Although a lot of the time it is not in our power to prevent these delays, we apologise for any inconvenience this might have caused. Please don't hesitate to reach out if you have any questions - we are here to help. Thanks again for the feedback and we hope your next delivery experience is a smoother one.

Posted 1 year ago

“I ordered the strain "GMO" but was told a few days later that they were not in stock and made me choose a different strain that I did not want with no real option of a quick refund... And didn't even give a discount or anything at all, not even tried to make up for their mistake... FREEDOMSEEDS are the BEST and you get 100 seeds for the same price as you get for 10 seeds here on seedsman.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback, George. We are sorry to hear about your unfortunate experience. We understand your disappointment that your desired strain was not in stock and that a refund was not provided in a way that was efficient enough for you. We truly value your opinion and would like to express our appreciation for taking the time to let us know. We make sure we stock only the highest quality of seeds from the most reputable breeders in the space so we believe our prices are fair for the quality we deliver. We would love to know what we can do to improve so please do not hesitate to reach out - we would love to know how we can improve customer experiences in the future. Thanks again for your honest feedback and we hope your next experience is a smoother one.

Posted 1 year ago

“Freebies ok. Other items is not ok. Such a shame for 93€. Never again...”

Helpful Report

Posted 1 year ago

Hey Katarina, thanks for the honest feedback. We are so sorry to hear that the product did not live up to expectations. We have sent you a private message and would love to have a closer look, so we can get this resolved asap. We look forward to hearing from you! Thanks again.

Posted 1 year ago

“Fast delivery, but one one out of five Black sugar seeds sproutet.”

Helpful Report

Posted 1 year ago

Thanks so much for your feedback, Bjarne! We really appreciate it. We're sorry to hear that you only had one Black sugar seed sprout out of five - that must have been frustrating. Please don't hesitate to reach out at support@seedsman.com and we can take a closer look at this. We want to make sure you have a better experience with us in the future, so your feedback is highly valued! Thanks again.

Posted 1 year ago

“Wasn't happy with the quality of the seeds, alot of them never germinated, almost half.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your experience with us. We are so sorry to hear that the quality of the seeds didn't meet your expectations and that almost half of them never germinated. We understand how disappointing this must be and take all feedback seriously. We are always striving to make sure all customers have the best experience, so any feedback you can provide would be greatly appreciated. If you would kindly reach out to us at support@seedsman.com, we would be happy to look at getting this resolved for you. Thank you again for taking the time to share your thoughts and we hope to hear from you soon!

Posted 1 year ago

“My seeds did not germinate..... One cracked open but did not grow. I didn't tell you guys because I didn't think that you would believe me.... "For real, the seeds didn't germinate" I did not grow a single plant.... The price and customer service were very good......”

Helpful Report

Posted 1 year ago

Thank you so much, David, for taking the time to leave a review. We truly appreciate your feedback and are sorry to hear that your seeds did not germinate and only one cracked open. It can be really frustrating when things don't work out as expected. We want our customers to have an awesome experience when dealing with us and it sounds like we have not achieved that for you, so if you could kindly reach out to us at support@seedsman.com we would be happy to take a closer look at this for you. Thanks again for the kind words and we look forward to hearing from you soon!

Posted 1 year ago

“2 out of the 8 seeds I ordered germinated. Slightly disappointing.”

Helpful Report

Posted 1 year ago

Thank you so much for your review of Seedsman. We really appreciate you taking the time to let us know about your experience. We're sorry to hear that you had some issues during germination -that must have been very frustrating. If you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to have a look at getting this resolved for you. Thank you again for your time and your feedback.

Posted 1 year ago

“I had a few bad seeds”

Helpful Report

Posted 1 year ago

Thank you so much Justin for taking the time to let us know about your experience. We truly appreciate your feedback and are very sorry that you had a few bad seeds– we want to make sure all our customers are happy. Is there anything else we can do to make it up to you or any other suggestions? Please don't hesitate to reach out and we can look at making this right for you. Thanks again for the honesty, Justin and we hope to hear from you soon!

Posted 1 year ago

“Only 2 out of 5 germinated”

Helpful Report

Posted 1 year ago

Hi Ryan, Thank you so much for your feedback and for taking the time to let us know about your experience - we really appreciate it. We're sorry to hear that only 2 out of 5 seeds germinated for you. Please don't hesitate to reach out to our support team and we would be happy to have a look at getting this resolved for you. Thanks again for your feedback.

Posted 1 year ago

SEEDSMAN is rated 4.5 based on 12,557 reviews