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SEEDSMAN Reviews

4.5 Rating 13,971 Reviews
88 %
of reviewers recommend SEEDSMAN
4.5
Based on 13,971 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
when I get seeds from yall only half pop. Happened on this order and the one before it. I won't be ordering again.
Helpful Report
Posted 2 years ago
Thank you so much, Ralph, for letting us know about your experience. We really appreciate you taking the time to review us. We apologize that only half of the seeds you ordered popped in both this order and the one before it. If you would be kind enough to fill out our germination form on our website then we would be more than happy to get these replaced for you. Thanks again.
Posted 2 years ago
Have a large selection,but out of stock alot. It took over a month to receive my order!
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Joe. We really appreciate you taking the time to share your experience. We're sorry to hear that our selection is often out of stock and that it took you over a month to receive your order. We've had a large back end of orders which was why yours was delayed. This is now cleared up, however, we apologise for the inconvenience this must have caused.
Posted 2 years ago
Took forever to get delivered after i ordered, customer support took days to respond when I brought up my issue. Over 2/5…very poor communication and took a month to get delivered.
Helpful Report
Posted 2 years ago
Thank you for your feedback. We appreciate your taking the time to write and let us know about your experience. We are sorry that it took forever to get your order delivered and for the slow customer support response when you brought up your problem. We apologize that communication and delivery took a month to arrive and are sorry for the inconvenience caused. To make it up to you, is there anything we can do to improve our service in the future? Your feedback is highly valued and we would like to use it to make the customer experience much better.
Posted 2 years ago
Order arrived fairly quickly. But did not receive what I ordered. I ordered lemon haze and received silver haze which no seeds germinated at all !! Gave it 10 Dayan nothing ! Been growing for 10 years so I know what I am doing. The apricot orange xl every single one germinated. I would like my lemon haze seeds please
Helpful Report
Posted 2 years ago
Thanks for the feedback, Mitch. We apologise for this however are happy we could get the lemon haze sent out to you. If you have anything else we can help with please don't hesitate to reach out. Thanks.
Posted 2 years ago
Only 1 femininized autoflower seed started to root and died. The other two never opened. $18 a piece. Not happy
Helpful Report
Posted 2 years ago
Thanks for the feedback, Wendy. We truly apologise for this result. If you would kindly fill in our germination form, we would be more than happy to replace these for you free of charge. We look forward to hearing back from you!
Posted 2 years ago
Part of my order was missing, and I still have not received it. I have sent three emails to Seedsman, and nobody responds. Additionally, two of the first three seeds I tried didn’t pop.
Helpful Report
Posted 2 years ago
Thanks for the feedback, Brian. We are happy to have got this resolved for you and look forward to doing business with you again in the future!
Posted 2 years ago
Only 2 of 7 seeds germinated not real happy about that and have hopes the surviving two continue to grow
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, James. We truly appreciate you taking the time to let us know about your experience. We are sorry to hear that only two of the seven seeds germinated. We hope that the two that did survive continue to grow and flourish. If you would kindly fill out our germination form on our website, we would be more than happy to replace these failed seeds for you. We look forward to hearing back from you.
Posted 2 years ago
Delivery was good,seeds never sprouted Didn't do anything So far Planted it same day I received it
Helpful Report
Posted 2 years ago
Thanks for the feedback, Ali. I've sent you a private message and hope to get this resolved for you ASAP. I look forward to hearing back from you!
Posted 2 years ago
Ordering was fine it’s been a couple weeks and still have not received my seeds have reached out twice to their company have not heard anything back.
Helpful Report
Posted 2 years ago
I placed an order on August 1st and received a tracking number August 3rd. It is now August 18th and I still only have a tracking number in pre-shipment status. I placed two orders that day but cancelled one and the customer service experience was great with that until I was just told there is no access to the payment system from the time of my order so I'll need to provide ACH details or store credit. I'd be okay with store credit if I felt like I would receive my other order to begin with. I enjoyed seeing the selection options the site offers, there is a massive variety and a great filter tool to help narrow the results.
Helpful Report
Posted 2 years ago
Hello, Thank you for providing this review. We are investigating an issue with the local USPS post office where several orders were incorrectly scanned by USPS employees. Are you able to reach out to our Support team by emailing support@seedsman.zendesk.com with your order details? We will be happy to look into this further and see what resolutions can be made. Kindly,
Posted 2 years ago
Hard to order and extras never came. Placed ticket with concerns but never got response won't order again every time I try to ch someone i get error message saying page not found so far only 2 out of 5 ss sprouted.
Helpful Report
Posted 2 years ago
Thanks for the feedback, Donald. We are pleased to have got this resolved for you but apologise for the delay. We look forward to doing business with you again in the future!
Posted 2 years ago
I purchased five seeds and I was given three free seeds, two of the Fricis and never germinated and two of the five that I purchased never germinated so we're about 50% not too happy with it very poor looking seeds I know it doesn't really matter but I guess in this case a few of them did so now I have to decide I am get a few more seeds my son is that on which ones I want to try not sure if I will go back through y'all or not still haven't decided
Helpful Report
Posted 2 years ago
Chris, thank you so much for taking the time to provide us with your valuable feedback about SEEDSMAN. We apologize for the poor quality of the seeds you received and understand your decision to purchase from elsewhere. It is incredibly disappointing to hear about your experience and we understand how frustrated this must have made you feel. We would like to take this opportunity to apologize and ask you how we can make this experience better for you. If possible, are you able to email over the details of your order to Support@seedsman.zendesk.com? We are happy to take a closer look and see what resolutions can be made. Kindly,
Posted 2 years ago
I placed an order July 14 th , Today is August 17th and I still haven't received 3/4 of my order . The email I was sent yesterday stating my order was being shipped only showed the least expensive product I ordered. The 10 pack of Caramel Cream auto Fem wasn't included. My card was over charged too . I'm sad about the service I received.
Helpful Report
Posted 2 years ago
Hey there, thanks for the feedback. We truly apologise for the inconvenience these delays must have caused you however we're happy we could get this resolved for you. Again, our sincerest apologies - we hope to do business together again in the future. Regards, Seedsman Team
Posted 2 years ago
Order July 14th didn't receive until August 12. When asked for refund you team ran me in circles. Didn't receive the free Northern lights auto. Very unpleasant
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your review with us. We are very sorry to hear that your order from July 14th didn't arrive until August 12. Regarding your missing freebies, if you would kindly submit a support ticket, we would be more than happy to have these sent to you. Again, apologies for the inconvenience.
Posted 2 years ago
My 1st experience has been a nightmare. I still have not received a refund for missing seeds. It has been well over a month. Out of the 15 seeds I did receive oy 6 were viable. I have grown a lot and this is not my 1st time. Not sure if I will ever order again. Losing 9 seeds and only 6 making it for what I paid, is not good. Also getting assistance is a night mare. No way to actually talk to someone. Can't chat bc it sends you to creat a ticket and Waite. Thi gs need to change a lot.
Helpful Report
Posted 2 years ago
Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,
Posted 2 years ago
Out of all the auto seeds I bought only 2 germinated and one was Chinese cabbage i have pics of them . I was very disappointed that I was deceived.
Helpful Report
Posted 2 years ago
Hello Suzanne, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Please note we do not carry any vegetable seeds at all at our company. Kindly,
Posted 2 years ago
My order tool over a wk to arrive and no one e returned my emails, nor did I receive a phone reply, I had heard good things about seedsman, I was also supposed to get a Fast bud pk for free and never received it! Not a great experience a excited new grower, think I will try another seed company for my next grow!
Helpful Report
Posted 2 years ago
Hello Glenn, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,
Posted 2 years ago
Slow response to customer service, You pay for a 24 hour service that ends up arriving in 8 days, Oh and the seeds I got a grand total of 0 Germinated.
Helpful Report
Posted 2 years ago
Hello, Thank you for reaching out to us! Are you able to email your ticket details to support@seedsman.zendesk.com? We will be happy to look into this for you and see what can be done to resolve this for you. Kindly,
Posted 2 years ago
Still awaiting delivery do you have a estimated date these should arrive by?
Helpful Report
Posted 2 years ago
Thank you for bringing this to my attention Paul. We have sent you a private message and will take a closer look at your order for you. Thanks for reaching out. Regards, Seedsman Team.
Posted 2 years ago
Website easy, had seedsman rewards/bonuses added to cart that didn’t ship and half of my seeds didn’t germinate with two different methods. What did is healthy though
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to let us know about your experience with us, Danny. We really appreciate your feedback and we apologize for any issues you had with our website being hard to navigate, our rewards/bonuses not shipping, and half of your seeds not germinating with two different methods. We want to make sure our customers are happy and healthy, so can you please reach out to our customer Support team at Support@seedsman.com with your order number details? We will be happy to take a closer look and see what can be done to resolve this difficulty for you. Kindly,
Posted 2 years ago
SEEDSMAN is rated 4.5 based on 13,971 reviews