“If i could give zero stars I would. Zero response in terms of customer service, no phone lines operating, no live chat, no complaints process, just an infuriatingly unhelpful automated chat bot. No sign of a refund or even any communication to that matter, after months of waiting and multiple requests through the enquiries form.”
“I attended the Concerto de Andrea Bocelli on the 25th of June 2021 order number 68238702.
We were sat in a completely different location to that according to what we had purchased. This appears to have affected about three hundred other people. We complained (along with every one else) to the organisers but nothing was done. I complained to SEE tickets but they have my money and don't care. They ask you for details but their data base doesn't have any record of your order! The seats we received were grade Z compared to the seats we paid for. Frankly we were ripped off!”
“Bought a ticket for the Manics at Wembley, only to find out it is only a e-ticket, apparently it is clearly stated they say, but it is not.
So people with no smart phone are banned from the concert, this is a shame and they wouldn't give me the money back. Never ever will I bay any tickets from them again”
“A DISMAL COMPANY. They will gladly take (STEAL) your money and do everything to ignore you when the costumer demands a refund they rightfully should get. Poor customer, no response team, zero care or respect for people who mistakenly bought a ticket through them. Asked for a refund MONTHS ago. Not a word from anyone. SEE TICKETS ARE CROOKS.”
“Customer service is awful, emailed over 4 times and no reply and filled out the contact us report and no reply off them. They just ignore you. Also no contact number to call and the chat to us system is just an automated one”
“See tickets is giving me bogus transaction numbers saying I've been refunded for one event and saying they lost my emails (which I still have) for another. Sounds like they are broke and are holding on to funds until they get above water”
“Bought a ticket to museum, in Berlin, without really knowing that I am using see tickets services. The ticket was never sent to me, in Email they repeat the ticket was sent, but cannot send any proof, so, no tickets, no refund, KEEP AWAY FROM SEETICKETS, the did not earn even one star, unfortunately no way to leave the review without giving stars.”
“Concert was cancelled due to the covid situation last March 2020, See Tickets reply saying a refund will be paid within 28 days, they still have my money after more than a year and reply to my emails with automatic reply.
Stay away from this company, they should be prosecuted under the Trade Description Act.
One star is way too much for this company.”
“Terrible refund service. I was due to watch Skunk Anansie in Madrid but the concert was cancelled. Now I'm having to fight for a refund. See tickets told me my refund was approved and I would have to wait 35 days to see it turn up in my credit card. That was nearly a month ago now. They no longer even respond to customers emails. However, they continue to sell tickets.”
“STAY CLEAR OF THESE SCAM ARTISTS!!!
This company is an absolute joke.
I applied for a refund for FIB benicassim on the 14th of July, I was told my refund would be processed within 30 working days.
It is now December and having emailed back and forth for nearly 5 months, they tried to tell me I never filled out the refund application forms. Luckily I still had the confirmation emails stating they had in fact received my refund applications, which I forwarded on. It has now been a further 2 weeks and they are ignoring my emails. Anyone that works for this company should be ashamed of themselves.”
“This company is an absolute joke.
I applied for a refund for FIB benicassim on the 14th of July, I was told my refund would be processed within 30 working days.
It is now December and having emailed back and forth for nearly 5 months, they tried to tell me I never filled out the refund application forms. Luckily I still had the confirmation emails stating they had in fact received my refund applications, which I forwarded on. It has now been a further 2 weeks and they are ignoring my emails. Anyone that works for this company should be ashamed of themselves.”
“Still waiting for a refund on a gig cancelled back in April.
Impossible to deal with. They eventually agreed a refund after numerous requests. Months later, and I am still waiting.
Definately will not book with them in the future.”
“YES i am another robbed customer , Rodger Hodson of supertramp cancelled, i have emailed numerous times for my refund and still no reply . it is now 8 months and still waiting .
YES you all said it ROBBERS
the site should allow NO STARS REVEIWS
one is to good for them.
as a customer for years i wont be using them again .
STAY AWAY . YOU HAVE BEEN WARNED”
“After an event being postponed & offered a refund, almost 20% of the amount paid was not refunded,
Other online services offer full refunds when booking through them but not See Tickets. Have been using them for years but NEVER AGAIN!!!
One star is too high a grade for robbing bar stewards!”
