See Tickets Reviews

Name: See Tickets
Rating: 1.13

1.1 Rating 273 Reviews

3 %

of reviewers recommend See Tickets

Company Reviews

Questions

Metrics

1.1

Based on 273 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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See Tickets 1 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If i could give zero stars I would. Zero response in terms of customer service, no phone lines operating, no live chat, no complaints process, just an infuriatingly unhelpful automated chat bot. No sign of a refund or even any communication to that matter, after months of waiting and multiple requests through the enquiries form.”

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Posted 4 years ago

“I attended the Concerto de Andrea Bocelli on the 25th of June 2021 order number 68238702. We were sat in a completely different location to that according to what we had purchased. This appears to have affected about three hundred other people. We complained (along with every one else) to the organisers but nothing was done. I complained to SEE tickets but they have my money and don't care. They ask you for details but their data base doesn't have any record of your order! The seats we received were grade Z compared to the seats we paid for. Frankly we were ripped off!”

See Tickets 1 star review on 16th July 2021

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Posted 4 years ago

“Bad experience. They lack of any customer service.”

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Posted 4 years ago

“Bought a ticket for the Manics at Wembley, only to find out it is only a e-ticket, apparently it is clearly stated they say, but it is not. So people with no smart phone are banned from the concert, this is a shame and they wouldn't give me the money back. Never ever will I bay any tickets from them again”

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Posted 4 years ago

“Company IGNORES you and doesnt give a refund. Tried contacting on numerous occasions. SCAM”

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Posted 4 years ago

“A DISMAL COMPANY. They will gladly take (STEAL) your money and do everything to ignore you when the costumer demands a refund they rightfully should get. Poor customer, no response team, zero care or respect for people who mistakenly bought a ticket through them. Asked for a refund MONTHS ago. Not a word from anyone. SEE TICKETS ARE CROOKS.”

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Posted 4 years ago

“Customer service is awful, emailed over 4 times and no reply and filled out the contact us report and no reply off them. They just ignore you. Also no contact number to call and the chat to us system is just an automated one”

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Posted 4 years ago

“Cowboys......”

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Posted 4 years ago

“Company is not issuing refunds”

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Posted 4 years ago

“See tickets is giving me bogus transaction numbers saying I've been refunded for one event and saying they lost my emails (which I still have) for another. Sounds like they are broke and are holding on to funds until they get above water”

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Posted 4 years ago

“Bought a ticket to museum, in Berlin, without really knowing that I am using see tickets services. The ticket was never sent to me, in Email they repeat the ticket was sent, but cannot send any proof, so, no tickets, no refund, KEEP AWAY FROM SEETICKETS, the did not earn even one star, unfortunately no way to leave the review without giving stars.”

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Posted 4 years ago

“Concert was cancelled due to the covid situation last March 2020, See Tickets reply saying a refund will be paid within 28 days, they still have my money after more than a year and reply to my emails with automatic reply. Stay away from this company, they should be prosecuted under the Trade Description Act. One star is way too much for this company.”

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Posted 4 years ago

“You have sent me an e mail with notification of one ticket when I ordered 2, Valerie Davis”

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Posted 4 years ago

“Terrible refund service. I was due to watch Skunk Anansie in Madrid but the concert was cancelled. Now I'm having to fight for a refund. See tickets told me my refund was approved and I would have to wait 35 days to see it turn up in my credit card. That was nearly a month ago now. They no longer even respond to customers emails. However, they continue to sell tickets.”

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Posted 5 years ago

“STAY CLEAR OF THESE SCAM ARTISTS!!! This company is an absolute joke. I applied for a refund for FIB benicassim on the 14th of July, I was told my refund would be processed within 30 working days. It is now December and having emailed back and forth for nearly 5 months, they tried to tell me I never filled out the refund application forms. Luckily I still had the confirmation emails stating they had in fact received my refund applications, which I forwarded on. It has now been a further 2 weeks and they are ignoring my emails. Anyone that works for this company should be ashamed of themselves.”

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Posted 5 years ago

“This company is an absolute joke. I applied for a refund for FIB benicassim on the 14th of July, I was told my refund would be processed within 30 working days. It is now December and having emailed back and forth for nearly 5 months, they tried to tell me I never filled out the refund application forms. Luckily I still had the confirmation emails stating they had in fact received my refund applications, which I forwarded on. It has now been a further 2 weeks and they are ignoring my emails. Anyone that works for this company should be ashamed of themselves.”

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Posted 5 years ago

“Still waiting for a refund on a gig cancelled back in April. Impossible to deal with. They eventually agreed a refund after numerous requests. Months later, and I am still waiting. Definately will not book with them in the future.”

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Posted 5 years ago

“YES i am another robbed customer , Rodger Hodson of supertramp cancelled, i have emailed numerous times for my refund and still no reply . it is now 8 months and still waiting . YES you all said it ROBBERS the site should allow NO STARS REVEIWS one is to good for them. as a customer for years i wont be using them again . STAY AWAY . YOU HAVE BEEN WARNED”

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Posted 5 years ago

“After an event being postponed & offered a refund, almost 20% of the amount paid was not refunded, Other online services offer full refunds when booking through them but not See Tickets. Have been using them for years but NEVER AGAIN!!! One star is too high a grade for robbing bar stewards!”

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Posted 5 years ago

“Do not use See Tickets especially in this unstable time with so many events getting cancelled or postponed. When See Tickets eventually refunded me it was only the face value of the ticket. I am now out pocket £20 which is extremely unfair and greedy. I know that Ticketmaster and other online services offer full refunds so book through them and not See Tickets. Have been using them for years but NEVER AGAIN!!!”

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Posted 5 years ago

See Tickets is rated 1.1 based on 273 reviews