See Tickets Reviews

Name: See Tickets
Rating: 1.13

1.1 Rating 273 Reviews

3 %

of reviewers recommend See Tickets

Company Reviews

Questions

Metrics

1.1

Based on 273 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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See Tickets 1 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

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“Do not use this company! They sold me a ticket that does not exist and refused to refund me. Please avoid this company at all costs.”

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Posted 4 years ago

“Really unhappy!! I have not received my tickets for a show in London and I keep on receiving automatique email with instructions which don't work. The call center is closed. About a year ago a show in Paris was canceled and I never received the reimbursement despite sending several emails with no response!! Use at your own risk.”

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Posted 4 years ago

“With less than a week to go until I go to the O2 on the 17th October 2021 to see Erasure, I still have no tickets to hand as I am waiting for See Tickets to send me an email with digital tickets attached. I booked the tickets back in July 2021, the confirmation email states that I will need to download the O2 App, as this is the only way to be able to get access to the tickets, even though the App only deals with AXS, the O2's official ticket agent. I have contacted See Tickets numerous times, to which I receive only email responses, have not spoken to anybody at Customer Services. I have downloaded the See Tickets Wallet, which is useless if the tickets are yet to be despatched. My only hope is 1) the digital tickets are sent in time before Sunday's date? Or 2) I contact See Tickets and tell them I will collect the tickets from the venue on the day. This is an absolute shambles, no one to speak to, no option to 'print at home' the tickets. I have not spent over £120 for two tickets I am yet to receive. Will most certainly stay away from See Tickets for any future purchases. Absolute joke of a company!!!!”

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Posted 4 years ago

“This company’s a joke even with insurance protection impossible to speak to any one or get a refund just keep fobbing you off with generic email ..stay away don’t give them a penny”

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Posted 4 years ago

“I look at the reviews and I see not one good review! This is trash! This company should not be allowed to operate. Same issue as everyone else. Shut this company down”

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Posted 4 years ago

“Poor customer service and almost zero chance of a refund.”

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Posted 4 years ago

“Easy to buy tickets from but no chance of any refund or contact if your event changes. Terrible customer service and automated email responses. Will never buy from See Tickets again! A company that does not care or have any regard for their customers.”

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Posted 4 years ago

“ABSOLUTE SCUM event cancelled and rebooked, new tickets issued to an old address because of a 2 year delay, they wouldn't change the address, they won't refund, can't even talk to a real person, get automated emails. AVOID - SCAM”

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Posted 4 years ago

“Terrible company used to be great - zero customer service and care. Can no longer be trusted.”

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Posted 4 years ago

“An absolute SCAM! Please stay away from this company! Bought a ticket for a festival on feb 2020, the festival has been cancelled twice. Had to chase them to finally get a refund confirmation. But until now no sight of the actual refund. No phone to call, no answer to my messages. Companies with this lack of honesty should not be operating!”

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Posted 4 years ago

“Bought tickets for RebelRock, they canceled the event an hour prior to opening. They blamed it on weather related issues but they had a pre-party the night before with thousands of people and had no rain, storms overnight. Total scam, don’t purchase anything from them. Their going to give us “options” for a refund. I don’t want a credit for another concert that they’re promoting.”

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Posted 4 years ago

“Tickets never arrived for a gig that's tomorrow. No contact number, no email address. Absolute scammers. Avoid at all costs.”

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Posted 4 years ago

“I had two tickets to a gig that was delayed due to Covid and by the time it was rescheduled I was no longer able to go. See tickets saod all the right things and offered to refund me within ten working days. I received no refund within this timescale so I contacted them again through their impossible to speak to a human website only to receive a generic wait 10 working days response. Gig has been and gone and I have not had a refund despite it being nearly a month since it was agreed to give me one. No surprise there is no phone number or method to actually contact them, awful customer service.”

See Tickets 1 star review on 25th September 2021

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Posted 4 years ago

“No info on show due to be rescheduled- no refund - cannot get hold of them - lost £250 I assume”

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Posted 4 years ago

“NO Customer Service I booked tickets on 16th April 2021 to see Harry Potter on 21st July 2021 after my daughter's GCSE exams. The show was cancelled shortly afterwards and SEE tickets sent me a refund with no option to rebook instead. They said at the time of refund that I would be sent a priority booking email when bookings for the show were open again. However, they did not send any email until several weeks after rebookings commenced and it was not a priority booking link just a normal link. I was therefore unable to get similar seats at a similar price and availability was already poor despite the fact I realised booking had reopened long before SEE contacted me. I sent two emails to SEE on the 29/8/21 and on 4/7/21 and received no reply to either. The phone number is a very expensive premium rate number and therefore not financially worth calling. I am very disappointed with the poor customer service and have used a different booking agent to rebook my Harry Potter tickets.”

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Posted 4 years ago

“same problem as everyone else that has bought tickets from this joke of a company called see ticket's should be called we never give refund's back.i had to request that i could get my refund back lol 7th june 2021 had response back stating my refund will be paid back to me in next 14 - 20 days 6 weeks later still no refund left email again and got same email off them stating the same rubbish will be paid in the next 14 - 20 days yet over 3 months has passed guess what no refund.is there anyone that has took this shambles of a company to small claims court if so can you please put some info on here thanks”

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Posted 4 years ago

“Paid extra and still got mugged off. Mis sold cancelation insurance, had positive covid tests and has to isolate following government guidelines and refused a refund.”

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Posted 4 years ago

“Our concert was rescheduled. The email stated to respond to get a refund. Well…..3 emails amd no response. Every time I call their number they either aren’t taking calls or leave you on hold for over 15 minutes to let you know they aren’t taking calls. Poor customer service. I sent my first email 9/2. No contact from company. I can’t get my refund. UNHAPPY!!”

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Posted 4 years ago

“No refund. Their email says no refunds are availble after 5 days before the event but I sent my request (which was ignored) way before that.”

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Posted 4 years ago

“Bought tickets from these thieves. The tickets were never sent and they are refusing to refund the £100 they owe me Thieves”

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Posted 4 years ago

See Tickets is rated 1.1 based on 273 reviews