sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Good customer service”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Thank you once again, excellent service,”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“I really would like to understand the way you process things... Sometimes we get 5 or 6 numbers for the Reference#...WHY?????????????????????????? I have been using this Website for 3 years maybe? I am now getting a problem with not getting my 13 numbers for a Reference#There has been 2 and 3 days delay getting all of my numbers as I send off the funds! There is a VERIFICATION, PROCESSING, and AVAILABLE...Why do they need verification on my sending? I have sent out over 500 times>>>>>. Also, Why haven't I been given any discount on all of this money you have received from me in the past 3 years?”

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Posted 6 years ago

Hello, Lester. Thank you for taking the time to give us your feedback. We apologise for the inconvenience this has caused. sendvalu's reference number is 6 digits. Our distributors have more digits. Depending on the distributor you have chosen for your transactions, it will give you 10 digits or more for the payout code/reference number. We understand that this may be confusing sometimes rest assured we will do our best to make things easier for our customers in the future. If you need further assistance, please do not hesitate to send us an email at support@sendvalu.com

Posted 6 years ago

“Buen servicio, aunque con algunas dificultades en Cuba”

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Posted 6 years ago

“Perfecto gracias”

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Posted 6 years ago

“Money was taken ftom account I did not use to send funds today now have negative balance in account I didn't send funds from”

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Posted 6 years ago

Hello, Mark Linton. Thank you for taking the time to leave us your feedback. The recent transaction you have is dated June 19 which was already marked PAID in our system. We did not see any double charges in your account. Please login to your sendvalu account and check the DRAFTS section. If you see a pending transaction there, you can click the Trash Bin icon to delete that. If that is the case, it is a reserve put by your bank and the amount is not yet charged by sendvalu. Your bank will be reporting such reversal in 5 to 7 business days.

Posted 6 years ago

“This is the best service for mobile wallet transfer, there are simply no one better. Thank you!”

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Posted 6 years ago

Thank you very much for your wonderful review, Arild. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“You are the best, I really appreciate your service. Thank you!”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“………………………………………..”

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Posted 6 years ago

Thank you very much for taking the time to give us a 4-star, Bruno. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“I am very satisfied with your service, specially today when i spoke to your service team.”

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Posted 6 years ago

Thank you for your wonderful review, Arild. We are happy that our service team was able to assist you with your concern. We look forward to working with you again in the future!

Posted 6 years ago

“Sendvalu will forever be best when it comes to sending money online to love ones abroad. Through Sendvalu, I have been able to send my family friends some funds for their upkeep and it takes few minutes for them to receive the funds due to Sendvalu great service. I recommend everyone to try using their service.”

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Posted 6 years ago

Thank you very much for your kind words, Linda. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“I like your services. Very swift and Genuine.”

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Posted 6 years ago

Hello, Jeffery. Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Srndvalu:Thank you for your quick , accurate professional work, it puts smiles on faces half way around the world.”

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Posted 6 years ago

Hello, Larry. Thank you very much for your wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“Best and reliable online money transfer ! I will recommend a lot of my friends to use your service. Sendvalu is the best ! Second to none !”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“good seevice”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“This is a good service except for one problem. IT TAKES TO LONG.!! YOU CAUSED MY WIFE TO MISS HER FLIGHT HOME.”

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Posted 6 years ago

Hello, Kyle. Thank you for taking the time to give us your feedback. Our apologies that your wife did not receive the amount on time. Is this with your most recent transaction on June 17, that was also marked PAID in the same day, or the previous transactions? Rest assured we have been trying to push to expedite every transaction that comes through us.

Posted 6 years ago

“You stay a few hours it takes longer than a few hours you take too long and cause problems for people because it takes too long for you to send the money”

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Posted 6 years ago

Thank you for taking the time to give us your feedback. Our apologies that the money transfer has been delayed. Transactions are screened manually by our distribution partners in your recipient's country. Although it has been challenging, we have been trying to push to expedite every transaction that comes through us. Kindly send us an email at support@sendvalu.com if you need further assistance.

Posted 6 years ago

“Wow!!! That's awesome. Thanks for excellent service and keep it up. I don't think I will look for any other service provider. Y'all rock!!!!”

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Posted 6 years ago

Thank you very much for your kind words, Pinky. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“Its perfect, cheap and rapidly and secure.”

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Posted 6 years ago

Thank you very much for your kind words, Ulrich. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“Very good service thank you Ever a gain”

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Posted 6 years ago

Hello, Herbert. Thank you for taking the time to give us your friendly review. We are happy that you are satisfied with our service. Looking forward to doing business with you again in the future!

Posted 6 years ago

sendvalu is rated 4.6 based on 5,173 reviews