sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Très bien et sécurisé”

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Posted 6 years ago

Chère Mme Evelyn Maribel Baltodano Alvarez Riahi, merci beaucoup d'avoir pris le temps de partager vos commentaires positifs avec nous. Chez Sendvalu, la sécurité est notre principale norme. Nous savons que toutes les données que vous nous avez confiées sont strictement protégées et confidentielles.. Merci d'utiliser nos services et votre préférence, nous valorisons vos transactions par notre intermédiaire. Cordialement, votre service clientèle Sendvalu

Posted 6 years ago

“Can any one explain to me why you have been ignoring my messages sent to your support team? I have been asked to provide additional documents and I have submitted them but until now no one has been able to attend to me or completed my transactions!!! This is really serious! May I know why your support team does not answer messages sent to them? Who do we turn to if your support isn't answering messages or addressing issues?”

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Posted 6 years ago

Hello, Shirley. Thank you for taking the time to give us your feedback. Our apologies if we are unable to respond to you in a timely manner. Rest assured we are working hard to improve our Customer Support to serve you better. We have responded to your messages.

Posted 6 years ago

“An effective and easy way to Send money to cuba. Cuba is certainly a difficult country for any financial transaction At least with send value the process is made easier. John”

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Posted 6 years ago

Thank you very much for your awesome review, John. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“Good transaction”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Usually very quick response but I have experienced 2 drawn-out transfer problems with Uremit in the Philippines. Uremit can be offline for several days and delay transfer and this is not satisfactory. My mail to Sendvalu about the delayed transfer is unanswered!”

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Posted 6 years ago

Hello, David. Our apologies that we failed to respond to your messages. U Remit's partner disbursement locations such as Cebuana and MLhuillier have encountered technical difficulties and we usually request to divert the transactions to LBC. We will look for your emails and will respond to them as soon as possible.

Posted 6 years ago

“Always excellent service,very quick and reliable. 100% recommended!”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review, Yanet. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Hello, my transaction ID GHSE2815678939 has not yet been proceed by your local partners since 72 hours ago. It has shown processing by local partners for the past 72 hours now. Please why do your local partners take so much time to release payments? Also, I have sent my additional documents to you in other to process the rest of my transactions but as at now I have not received any feedback. Counting on your usual co operation to hear from you. Thanks”

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Posted 6 years ago

Thank you for taking the time to give us your feedback, Shirley. GHSE2815678939 has already been marked PAID in our system last June 16, 2019. Our apologies for the delay. Please send us an email at support@sendvalu.com if you need our assistance.

Posted 6 years ago

“Molto bene e’ facile da utilizzare”

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Posted 6 years ago

“Excellent work”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Excelente servicio serio rápido y profesional. Uno de los pocos que Remesan a Cuba con calidad y comisiones razonables. Soy su cliente desde hace varios años.”

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Posted 6 years ago

“tengo pendientes dos reembosos, uno ya tiene mas de 9 meses y otro desde el 17 de abril de 2019. envian mensajes diciendo que lo hicieron pero no han depositado nunca.”

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Posted 6 years ago

“... Más de 5 envíos exitosos... y todos en menos de 10 horas. Gracias por tan buen servicio.”

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Posted 6 years ago

“Always worked very well for me, thank you Sendvalu”

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Posted 6 years ago

“Please can you explain to me why transaction status has shown processing by local partners for more than 48 hours.The recipient has not yet received the funds.kindly speed up the transaction so that my recipient gets the money on time.Thank you for your service!”

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Posted 6 years ago

Thank you for contacting us. We apologize for the inconvenience. Regarding your transaction, our team is working to fix this issue as soon as possible. Please contact us via email support@sendvalu.com or via Facebook messenger for the security of your account and transaction.

Posted 6 years ago

“Please I want to to why my ID transaction status is still showing PROCESSING BY LOCAL PARTNER for more than 48 hours? I have been emailing your support team but no answer from them.”

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Posted 6 years ago

Our apologies for the late reply to your messages, Shirley. We have been trying to push to expedite every transaction that comes through us. We are still waiting for feedback regarding the real status of your transactions. Rest assured we are working hard to complete all of your transactions. Thank you for your kind understanding and patience.

Posted 6 years ago

“Die Überweisungen nach Cuba funktionieren sehr gut und die Gebühr ist akzeptabel.”

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Posted 6 years ago

Lieber Kunde, vielen Dank, dass SIe Zeit gefunden haben eine positive Bewertung zu schrieben. Wir streben uns danach immer gut zu arbeiten. Wir werden uns freuen Sie wieder zu sehen. Mit freundlichen Grüßen, Ihr sendvalu Team

Posted 6 years ago

“Super schnell...!!... Dankeschön... Weiter so..!!”

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Posted 6 years ago

Sehr geehrte Frau Knoth, vielen Dank, dass Sie uns positiv bewertet haben. Wir freuen uns, dass Sie mit sendvalu zufrieden sind. Werden uns freuen Sie wieder zu sehen. MfG, Ihr sendvalu Team.

Posted 6 years ago

“First transaction was fine. Tried to do another and hasn’t gone thru yet. Been 48 hrs and no response from SendValu. They could at least let the customer know what the issue is so we aren’t just sitting here wondering if we just wasted our money.”

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Posted 6 years ago

Thank you for contacting us. We apologize for the inconvenience. Regarding your transaction, kindly send email support@sendvalu.com or via Facebook messenger for further assistance.

Posted 6 years ago

“Schnelle und pünktliche Sendung. Bin sehr zufrieden.”

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Posted 6 years ago

Sehr geehrter Herr Berger, vielen Dank für Ihre Bewertung. Wir streben uns danach das Geld schnell zu überweisen. MfG, Ihr sendvalu Team

Posted 6 years ago

“I have been using Sendvalu for about 2 years, Fees are great , Service is fast, no problems at all 10/10”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

sendvalu is rated 4.6 based on 5,173 reviews