sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent work”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Excelente servicio serio rápido y profesional. Uno de los pocos que Remesan a Cuba con calidad y comisiones razonables. Soy su cliente desde hace varios años.”

Helpful Report

Posted 6 years ago

“tengo pendientes dos reembosos, uno ya tiene mas de 9 meses y otro desde el 17 de abril de 2019. envian mensajes diciendo que lo hicieron pero no han depositado nunca.”

Helpful Report

Posted 6 years ago

“... Más de 5 envíos exitosos... y todos en menos de 10 horas. Gracias por tan buen servicio.”

Helpful Report

Posted 6 years ago

“Always worked very well for me, thank you Sendvalu”

Helpful Report

Posted 6 years ago

“Please can you explain to me why transaction status has shown processing by local partners for more than 48 hours.The recipient has not yet received the funds.kindly speed up the transaction so that my recipient gets the money on time.Thank you for your service!”

Helpful Report

Posted 6 years ago

Thank you for contacting us. We apologize for the inconvenience. Regarding your transaction, our team is working to fix this issue as soon as possible. Please contact us via email support@sendvalu.com or via Facebook messenger for the security of your account and transaction.

Posted 6 years ago

“Please I want to to why my ID transaction status is still showing PROCESSING BY LOCAL PARTNER for more than 48 hours? I have been emailing your support team but no answer from them.”

Helpful Report

Posted 6 years ago

Our apologies for the late reply to your messages, Shirley. We have been trying to push to expedite every transaction that comes through us. We are still waiting for feedback regarding the real status of your transactions. Rest assured we are working hard to complete all of your transactions. Thank you for your kind understanding and patience.

Posted 6 years ago

“Die Überweisungen nach Cuba funktionieren sehr gut und die Gebühr ist akzeptabel.”

Helpful Report

Posted 6 years ago

Lieber Kunde, vielen Dank, dass SIe Zeit gefunden haben eine positive Bewertung zu schrieben. Wir streben uns danach immer gut zu arbeiten. Wir werden uns freuen Sie wieder zu sehen. Mit freundlichen Grüßen, Ihr sendvalu Team

Posted 6 years ago

“Super schnell...!!... Dankeschön... Weiter so..!!”

Helpful Report

Posted 6 years ago

Sehr geehrte Frau Knoth, vielen Dank, dass Sie uns positiv bewertet haben. Wir freuen uns, dass Sie mit sendvalu zufrieden sind. Werden uns freuen Sie wieder zu sehen. MfG, Ihr sendvalu Team.

Posted 6 years ago

“First transaction was fine. Tried to do another and hasn’t gone thru yet. Been 48 hrs and no response from SendValu. They could at least let the customer know what the issue is so we aren’t just sitting here wondering if we just wasted our money.”

Helpful Report

Posted 6 years ago

Thank you for contacting us. We apologize for the inconvenience. Regarding your transaction, kindly send email support@sendvalu.com or via Facebook messenger for further assistance.

Posted 6 years ago

“Schnelle und pünktliche Sendung. Bin sehr zufrieden.”

Helpful Report

Posted 6 years ago

Sehr geehrter Herr Berger, vielen Dank für Ihre Bewertung. Wir streben uns danach das Geld schnell zu überweisen. MfG, Ihr sendvalu Team

Posted 6 years ago

“I have been using Sendvalu for about 2 years, Fees are great , Service is fast, no problems at all 10/10”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Coût un peu cher”

Helpful Report

Posted 6 years ago

Cher M. Jean Marc Inacio Inacio, merci beaucoup pour votre commentaire! À Sendvalu, nous prenons en compte les commentaires de nos clients. C’est pourquoi nous travaillons sans relâche à l’amélioration continue. Cependant, pour être franc, nous sommes l’une des sociétés dont les prix sont les plus compétitifs sur le marché des envois de fonds. une enquête et vous vous rendrez compte que les autres ont des valeurs bien supérieures à celles de notre entreprise. Nous vous remercions de votre attention et de l’utilisation de nos services. Cordialement, son équipe de service client de Sendvalu.

Posted 6 years ago

“Merci pour votre service rapide et efficace”

Helpful Report

Posted 6 years ago

“I love this service. Everything is handled in a timely manner. Excellent customer service.”

Helpful Report

Posted 6 years ago

Thank you very much for your kind words, Sandra. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“Muy satisfecha con la aplicación,gracias”

Helpful Report

Posted 6 years ago

“Es un servicio seguro, rápido y confiable.”

Helpful Report

Posted 6 years ago

“Fast and efficient service - highly recommend”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to write this friendly review, Adrian. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“This is my fourth time to write to this company concerning my funds they are holding. Until now no one has been able to explained to why you are unable to send the funds to my receiver. I demand an urgent answer or speed up transaction or a refund if not I am afraid I will have to turn your company in the the authorities for debiting my cards severally. It has been 4 days now! Sounds like fraud !!!!”

Helpful Report

Posted 6 years ago

“Always happy with your sevice”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

sendvalu is rated 4.6 based on 5,173 reviews