sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“To Ghana they have one partner that takes 36 hours”

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Posted 6 years ago

Thank you for your feedback. Our apologies that the money transfer has been delayed. Transactions are screened manually by our distribution partners in Ghana. Although it has been challenging, we have been trying to push to expedite every transaction that comes through us. Please send us an email at support@sendvalu.com if you need further assistance.

Posted 6 years ago

“last time very good service and very quick Thank you”

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Posted 6 years ago

Hello, Herbert. Thank you for the wonderful review! We're so happy that you are satisfied with the service sendvalu has provided you. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“You can't go wrong with sendlavu”

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Posted 6 years ago

Hello, Mulenga. Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“The best money transfer service ever!!!”

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Posted 6 years ago

Thank you so much for your kind words, Ellen. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Posted 6 years ago

“Trying to get a hold of support is a hassle”

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Posted 6 years ago

Thank you for taking the time to give us your feedback, Angelina. We are sorry that you had a negative experience with our Support Team. Please send us an email at support@sendvalu.com for further assistance and we will respond as quickly as we can.

Posted 6 years ago

“bad service no mail answer no phone”

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Posted 6 years ago

Dear Abdullah, we are deeply sorry for this inconvenience. If our operators are bussy on the phone they will reach you by mail. Please be free to write us to support@sendvalu.com with your request and we will answer in no time. Thank you

Posted 6 years ago

“I appreciate and thank you for your great service”

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Posted 6 years ago

Thanks for the awesome review, Ernest! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“Me encanta”

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Posted 6 years ago

“Senvalu ist einfach super”

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Posted 6 years ago

Sehr geehrter Herr Hofmann, wir bedanken uns bei Ihnen für Ihre Bewertung. Wir freuen uns darauf Sie bald wiederzusehen. Mit freundlichen Grüßen, Ihr sendvalu Team.

Posted 6 years ago

“Bueno días no voy hablar mucho El servicio está maravilloso Rápido espero con seguridad Muchas gracias a sendvalu”

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Posted 6 years ago

“Its fast and great transaction”

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Posted 6 years ago

Thank you for your great review! We're so happy that you are satisfied with your transaction with us. We look forward to working with you again in the future!

Posted 6 years ago

“I recognize the service to be Ok !”

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Posted 6 years ago

Hello, Beniamino. Thank you for your great review! We are working hard to give you the best service in the market at every particular time of the day. We look forward to working with you again in the future!

Posted 6 years ago

“Its a awesome way to send money quickly.. its my first transaction.. i love it.”

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Posted 6 years ago

Thanks for the awesome review, Mohit! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“Fast and convenient”

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Posted 6 years ago

Thank you very much for your cool review! We are working hard to give you the best service in the market at every particular time of the day. We look forward to working with you again in the future!

Posted 6 years ago

“Excellent service, fast and efficient, but very hard to get in touch with when things go wrong.”

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Posted 6 years ago

Hello, Zelma. Thank you for taking the time to give us your feedback. Our apologies if we are unable to respond to you in a timely manner. Rest assured we are working hard to improve our Customer Support to serve you better.

Posted 6 years ago

“Gercekten harika bir sistem.. cok rahat ve guvenilir. Emegi gecen herkeze cok tesekkur ediyorum. Kesinlikle tavsiye ediyorum..”

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Posted 6 years ago

“Fast money transfer. The money is paid in a few hours. And the terms of money exchange are very favourable”

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Posted 6 years ago

Thank you for the awesome review, Markus. We are happy that you are satisfied with our service. We look forward to doing business with you again in the future.

Posted 6 years ago

“Brilliant”

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Posted 6 years ago

Thank you for your awesome feedback, Anier.

Posted 6 years ago

“Hello Sendvalu, Zelma Noeline Hudson sent me $50 on mobile wallet but it haven't reached me yet. my mobile number is +256701254870 under mobile money names Martin Staurt however am called Baliko Martin Stuart. am happy i have recieved the $10 she sent but not the $50.”

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Posted 6 years ago

Hello, Martin. Thank you for your feedback. At this point, we're happy to see that the 50 USD has been successfully paid on the 31st of May, along with another 220 USD sent on the same day. Please contact support@sendvalu.com if you need further assistance.

Posted 6 years ago

“Ich bin sehr zufrieden mit Ihrer Dienstleistung. Vielen Dank dafür!”

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Posted 6 years ago

Sehr geehrter Herr Beissner, vielen Dank, dass die Zeit gefunden haben uns zu Bewerten. Wir wollen uns auch bei Ihren für Ihre Kooperation bedanken. Ihr sendvalu Team

Posted 6 years ago

sendvalu is rated 4.6 based on 5,173 reviews