sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,195 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Live Chat

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Your information said the cash would be available in 4 hours but it turned out to be much longer which caused considerable problems for my recipient. Other than that, the service was very easy to use and not expensive.”

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Posted 6 years ago

Dear Ms. Terese Werner, thank you for your feedback, we highly appreciate it. Let us inform you that the reason for the delay was due to the wrong format of the provided phone number, this was the reason why it got delayed but in most transactions are completed a lot faster than it. Our apologies for any inconvenience that might have caused you and to your beneficiary. Here's at Sendvalu our main purpose is to make sure that all transactions are delivered to the beneficiaries in a timely manner since we do understand the importance of receiving the money on time. Thanks again for your feedback, best regards, your Sendvalu customer service, and support team.

Posted 6 years ago

“A little patience for me to wait... sending... Anyway thank you for at last it is already processed.”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“I hope that with your shift action to my request you have helped exceedingly in saving a life. I am forever thankful for your swift cooperation! Respectfully yours, Jose”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Recently too many restrictions”

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Posted 6 years ago

Thank you for taking the time to give us your feedback, Henry. As required by international laws on online money transfer, we had to verify your identity and request additional documents (if deemed necessary by our local distribution partners), not to phish for information. If you need further assistance, please login to our website and go to Support.

Posted 6 years ago

“I love this money transfer it takes no time for you party to receive there funds.....”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“La transaction a été rapide,je suis vraiment satisfait”

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Posted 6 years ago

Cher M. Alejandro Fiallo Trueba, Merci beaucoup pour votre commentaire positif, nous sommes heureux d’apprendre que vous avez été satisfait du service fourni. À Sendvalu, notre équipe s’efforce de fournir un service de haute qualité, tournée vers l’excellence du service fourni, en garantissant toujours qualité, rapidité et efficacité. Nous vous remercions d'utiliser notre service. Si vous avez des questions, n'hésitez pas à nous contacter par le biais de l'un de nos canaux de communication. Nous serons toujours disposés à vous fournir l'aide nécessaire. Recevez nos meilleures salutations. Votre équipe de service client Sendvalu.

Posted 6 years ago

“But you are not stabile, some times it goes quick like this one. And sometimes it takes hours and even days. And your support team are almost not availed on phone.”

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Posted 6 years ago

Thank you for taking the time to give us your feedback. Please login to our website and go to Support for further assistance.

Posted 6 years ago

“tres bien merci”

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Posted 6 years ago

“Kjjjjjjjkkkk”

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Posted 6 years ago

“I'm happy to hear that it was processed thank you”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Excelente hasta el momento para mi!”

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Posted 6 years ago

Maribel, gracias por su comentario, estamos para servirle.

Posted 6 years ago

“Super schnell, weiter so... Danke..!!”

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Posted 6 years ago

Sehr geehrte Frau Knoth, vielen Dank für Ihre positive Bewertung. Werden uns freuen Sie wieder zu sehen. Ihr Sendvalu Team.

Posted 6 years ago

“I can always count on Sendvalu to send money safely and timely.”

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Posted 6 years ago

Dear Mr. Razali Bin Ahmad, thank you for your feedback! We can tell you for sure that at Sendvalu your safety and promptness are of utmost importance to us. Thank you for using our services, we highly appreciate your business through us. Your Sendvalu customer service, and support team.

Posted 6 years ago

“Muy buen servicio y rápido”

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Posted 6 years ago

Estimada Sra. Nora Natacha rodriguez jimenez, muchas gracias por vuestro comentario! Nos encanta recibir los feedbacks de nuestros usuarios, la rapidez siempre sera de alta prioridad para nosotros pues entendemos la importancia de enviarle dinero a sus seres queridos fuera del pais. Saludos cordiales, su equipo de servicio y atencion al cliente de Sendvalu.

Posted 6 years ago

“Im pleased with the serive , very fast and efficient , will deffinetly reccomend you to friends and family,”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Great deal”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“After my 3rd transaction on sendvalu, I'm more than satisfied of the swiftness of the service.”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“I'm is old costumer of sendvalu but now days its really complicated .requesting a bunch of document even video call also .but when we ready to video call NO ONE OF THEM CALL TO SENDER , even when the sender call to costumer service , always not available .the sender sent all required document but still no any respond .after the sender cancel the transaction , without any guilty they said " this transaction has been canceled, please contact ur sender " ..its mean knowingly making condition so that the sender has to cancel it.. Now what else ur reason sendvalu team ? All document is sent and the sender made account for video call in Skype also but nothing good result from all of u”

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Posted 6 years ago

Please advise your sender to login to our website and go to Support for further assistance. Thank you.

Posted 6 years ago

“Muy bueno gracias por existir saludos”

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Posted 6 years ago

“So far been working great And how it continues Thanks”

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Posted 6 years ago

Thank you Robert, we are here to help

Posted 6 years ago

sendvalu is rated 4.6 based on 5,195 reviews