sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Good service past trust and kind service thanks u send valu”

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Posted 5 years ago

Dear Chamila Chathuranga Jayawickrama Chathuranga, thank you so much for your kind feedback, we highly appreciate to hear this from our customer. Here's at Sendvalu our customer support team focus on delivering an exceptional customer experience on every single transaction submitted since we do understand the importance of having the money delivered to your family members and/or friends and relatives. Thanks again for your feedback! Best regards from your Sendvalu support team.

Posted 5 years ago

“Bon service et rapide”

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Posted 5 years ago

Cher M. Armin Schmid, Merci beaucoup pour vos commentaires positifs. À Sendvalu, nous nous attachons à fournir un service rapide et hautement efficace. Merci beaucoup d'avoir utilisé nos services, nous sommes toujours à votre service pour tout ce dont vous pourriez avoir besoin. Cordialement, votre service clientèle Sendvalu

Posted 5 years ago

“Have been trying to send a transaction to someone since early in the morning and was told by customer service that it was going to be released as soon as possible and still it has not been released and been trying to contact customer service never had a problem with this before usually pretty good at getting my transactions out but for some reason this one is taking a while”

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Posted 5 years ago

Hello, Angelina. Thanks for your feedback. All of your transactions were marked PAID in our system. If you need further assistance, please login to our website and go to Support.

Posted 5 years ago

“Your service is ok, but it takes to long sometimes to deliver money on mobile wallet. Sorry to say so.”

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Posted 5 years ago

Thank you for taking the time to give us your feedback. Our apologies that the money transfer has been delayed. Transactions are screened manually by our distribution partners. Although it has been challenging, we have been trying to push to expedite every transaction that comes through us.

Posted 5 years ago

“easy to use and fast”

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Posted 5 years ago

Thank you for your friendly review.

Posted 5 years ago

“It’s fast and reliable”

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Posted 5 years ago

Thank you for your friendly review.

Posted 5 years ago

“Not fast and secure”

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Posted 5 years ago

Thank you for taking the time to give us your feedback. Upon checking, all of your transactions were marked PAID. sendvalu is using some of the most advanced security technologies available. All information is transferred using an SSL (Secure Socket Layer) 128-bit encryption. If you have an issue with your account or transaction, please login to our website and go to Support for further assistance.

Posted 5 years ago

“Esto es lo mejor que hay para ayudar a la familia en Cuba. Solo deceo que se mantengan siempre así. Buen trabajo mi jente y muchas gracias por el servicio que ustedes brindan.”

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Posted 5 years ago

“I've never made online transfer before. I've always used transfer office to do so or my bank. To tell the truth I was a bit skeptical about money online transfer. Thus browsing the internet one night to find a way of helping a good friend in an urgency. I found out about Sendvalu. It changed my perception forever how efficient and reliable their service can be. I will use Sendvalu again in near future.”

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Posted 5 years ago

Thank you very much for your kind words, Andre. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 5 years ago

“Excellent prompt service.”

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Posted 5 years ago

Thank you very much for your kind words, Patrick. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 5 years ago

“Sois muy buenos profesionalmente, pero todo se puede mejorar”

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Posted 5 years ago

“Fast and convenient”

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Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“I like it it's a great and fast way to send money to your loved ones all over the world”

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Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Wonderful!!..fast and great service!!..keep on it!!”

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Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Very very pleased with their service.”

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Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Fast transfer but credit card fees are outrageous on top of the transfer fees”

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Posted 5 years ago

Thank you for taking the time to give us your feedback. Please login to our website and go to Support so that we could look into this matter.

Posted 5 years ago

“Is good place to transfer $$ the support team does great work”

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Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“It's a very personal service which I can count on, every time. Thank you SendValu, you make my life and that of my Cuban family easy.”

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Posted 5 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 5 years ago

“Trust and past low rates”

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Posted 5 years ago

Thank you for your friendly review!

Posted 5 years ago

“Exelente y rápida”

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Posted 5 years ago

sendvalu is rated 4.6 based on 5,173 reviews