sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hallo ich bin immer wieder begeistert von sendvalu. Super service, Super schnell und absolut bestes Preis Leistungsverhältnis. Macht weiter so. Super Team!”

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Posted 6 years ago

Sehr geehrter Herr Haeßner, vielen Dank für Ihr sehr positives Feedback. Werden uns darauf freuen, Sie immer wieder bedienen zu dürfen. Mit freundlichen Grüßen, Ihr sendvalu Team

Posted 6 years ago

“I am very pleased”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Nice and good services..no hustle and it gives comfortably.safe and faster..”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Thankyou sendvalu , really fast no problems very satisfied with the service , 5 stars”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Quick en easy”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“noch sind Überweisungen nach Cuba möglich 👍dazu noch sehr schnell”

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Posted 6 years ago

Lieber Kunde, vielen Dank für Ihr Feedback. Werden uns darauf freuen, Ihre Überweisungen nach Kuba zu bearbeiten und schnell auszuzahlen. Mit freundlichen Grüßen, Ihr sendvalu Team

Posted 6 years ago

“Easy, safe, and fast. Great service. Thank you!”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“The whole process in unpredictable. Sometimes there is an extreme slow verification process.”

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Posted 6 years ago

Thank you for taking the time to give us your feedback. Due to legal and regulatory requirements that we must follow, we need to go through a process of getting to know our customer and obtaining documented proof. The importance of compliance with these laws are greater since we are in a non face to face business. We have checked the trend of your transactions, you have reached the threshold and because of this, our local partner also need to conduct further verification and request additional documents.

Posted 6 years ago

“Great app.. Loving it”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Good service past trust and kind service thanks u send valu”

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Posted 6 years ago

Dear Chamila Chathuranga Jayawickrama Chathuranga, thank you so much for your kind feedback, we highly appreciate to hear this from our customer. Here's at Sendvalu our customer support team focus on delivering an exceptional customer experience on every single transaction submitted since we do understand the importance of having the money delivered to your family members and/or friends and relatives. Thanks again for your feedback! Best regards from your Sendvalu support team.

Posted 6 years ago

“Bon service et rapide”

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Posted 6 years ago

Cher M. Armin Schmid, Merci beaucoup pour vos commentaires positifs. À Sendvalu, nous nous attachons à fournir un service rapide et hautement efficace. Merci beaucoup d'avoir utilisé nos services, nous sommes toujours à votre service pour tout ce dont vous pourriez avoir besoin. Cordialement, votre service clientèle Sendvalu

Posted 6 years ago

“Have been trying to send a transaction to someone since early in the morning and was told by customer service that it was going to be released as soon as possible and still it has not been released and been trying to contact customer service never had a problem with this before usually pretty good at getting my transactions out but for some reason this one is taking a while”

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Posted 6 years ago

Hello, Angelina. Thanks for your feedback. All of your transactions were marked PAID in our system. If you need further assistance, please login to our website and go to Support.

Posted 6 years ago

“Your service is ok, but it takes to long sometimes to deliver money on mobile wallet. Sorry to say so.”

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Posted 6 years ago

Thank you for taking the time to give us your feedback. Our apologies that the money transfer has been delayed. Transactions are screened manually by our distribution partners. Although it has been challenging, we have been trying to push to expedite every transaction that comes through us.

Posted 6 years ago

“easy to use and fast”

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Posted 6 years ago

Thank you for your friendly review.

Posted 6 years ago

“It’s fast and reliable”

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Posted 6 years ago

Thank you for your friendly review.

Posted 6 years ago

“Not fast and secure”

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Posted 6 years ago

Thank you for taking the time to give us your feedback. Upon checking, all of your transactions were marked PAID. sendvalu is using some of the most advanced security technologies available. All information is transferred using an SSL (Secure Socket Layer) 128-bit encryption. If you have an issue with your account or transaction, please login to our website and go to Support for further assistance.

Posted 6 years ago

“Esto es lo mejor que hay para ayudar a la familia en Cuba. Solo deceo que se mantengan siempre así. Buen trabajo mi jente y muchas gracias por el servicio que ustedes brindan.”

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Posted 6 years ago

“I've never made online transfer before. I've always used transfer office to do so or my bank. To tell the truth I was a bit skeptical about money online transfer. Thus browsing the internet one night to find a way of helping a good friend in an urgency. I found out about Sendvalu. It changed my perception forever how efficient and reliable their service can be. I will use Sendvalu again in near future.”

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Posted 6 years ago

Thank you very much for your kind words, Andre. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

“Excellent prompt service.”

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Posted 6 years ago

Thank you very much for your kind words, Patrick. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Posted 6 years ago

sendvalu is rated 4.6 based on 5,173 reviews