sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sendvalu has been the most easiest and sufficient way for me to send money to another country. I help my cousin financially a lot because he's studying abroad and sendvalu makes it easy for me to send the money and my cousin is able to receive it in no time. Thank you so much for the great service! Best money transfer service out there!!”

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Posted 6 years ago

Thank you Brooke, We are so happy to read that you are satisfied with our service. For us your comments are very important. We work to improve our service day by day.

Posted 6 years ago

“Todo perfecto😀”

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Posted 6 years ago

Muchas gracias Anja, estamos para ayudarle.

Posted 6 years ago

“I feel safe with you”

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Posted 6 years ago

Thank you for your comment. We work with high security standards to offer you the best and secure service.

Posted 6 years ago

“Your service is excellent, thank you.”

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Posted 6 years ago

Thank you Arild, as always, very pleased to help you with your transactions.

Posted 6 years ago

“Excellent service. The verification did not take long. The transfer did not take several days like a regular international wire transfer using a bank.”

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Posted 6 years ago

Dear Glenn, thank you for your feedback. We are very please to confirm that our transactions take much less time that the normal banking system, and much cheaper.

Posted 6 years ago

“Very good! Thank you.”

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Posted 6 years ago

Thank you for your kind feedback.

Posted 6 years ago

“The user exeprience is very poor. Transfers sit in "processing" a long time - sometimes more than a day. The pick up number is not available on the dashboard it only comes in an email, and there is no name of the recipient in the email, so if you have more that one transaction you have to go back and forth between two screens.”

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Posted 6 years ago

Dear Robert, The transactions are delivered and paid between 24 to 48 business hours, same information provided in the web page. The pick up number is informed by mail but you can also see it your dashboard at any moment. The information of the transaction is all provided and shown in the dashboard for security reasons this information is not provided by mail. The agents answer your request by mail due the call center was fully bussy at the moment you called. We appreciate this kind of feedback because it help us to improve our service. Deeply sorry you find it so unpleasant.

Posted 6 years ago

“J'aime beaucoup pour la efficacité”

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Posted 6 years ago

Merci beaucoup pour votre commentaire. Nous sommes a votre service.

Posted 6 years ago

“My name is Mike Mantz and im very pleased with sendvalue service. This is the best way to send money oversea over the internet.”

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Posted 6 years ago

Dear Mike, thank you for your review. We are very please to help you sending money to your family and friends.

Posted 6 years ago

“Easy and fast”

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Posted 6 years ago

Thank you for your comment Paul, we are always available to help.

Posted 6 years ago

“SUPER, Muy rápido, fácil y con un buen precio. Lo recomendáremos”

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Posted 6 years ago

Alejandro, muchas gracias por su comentario. Recuerde que usted tiene la oportunidad de referir a más de sus amigos y ganar con ello. Por favor verifique el siguiente enlace con toda la información: https://www.sendvalu.com/es/promotions/referafriend

Posted 6 years ago

“Srndvalu is very good 👍”

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Posted 6 years ago

Thank you Herbert for your comments. We are very please to help you

Posted 6 years ago

“Sehr gut danke, schnelle Abfertigung mit hoher Präzision”

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Posted 6 years ago

Sehr geehrter Herr Albrecht, vielen Dank für Ihr positives Feedback. Hoffen darauf Sie wieder bald zu sehen. Ihr sendvalu Team.

Posted 6 years ago

“Keep working like that!!!”

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Posted 6 years ago

Thank you very much for your comment.

Posted 6 years ago

“Ich bedanke mich HERZLICH . IHR SEID SPITZE”

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Posted 6 years ago

Sehr geehrter Herr Rezaie, vielen Dank für Ihr positives Feedback! Wir werden uns darauf freuen Sie wieder zu sehen! MfG, Ihr Sendvalu Team

Posted 6 years ago

“Alles funktioniert sehr gut. Bin sehr zufrieden.”

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Posted 6 years ago

Lieber Kunde, wir freuen uns, dass SIe zufrieden sind. Vielen Dank für Ihr positives Feedback. Mit freundlichen Grüßen, Ihr sendvalu Team

Posted 6 years ago

“All the process is very easy and the transferring use to be fast. The cost would be lower than Transferwise and with higher limits.”

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Posted 6 years ago

Thank you very much, Wilson, for your taking the time to write us a review today. We're doing our best to keep our fees very attractive and very reasonable in the market.

Posted 6 years ago

“Although I thought the service was good,i thought it took too long.”

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Posted 6 years ago

Dear Leslie, Thank you for your input. In general our transactions are paid in 24 to 48 hours in week days, it may vary if it is a weekend or depending on the payment method. We are very glad you let us know this unconformity so we can work to improve our service.

Posted 6 years ago

“Sehr schnelle Bearbeitung, gute Betreuung, verlangt aber Gebühren für AIS Karte, sonnst zufrieden”

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Posted 6 years ago

Sehr geehrter Herr Batista Rojas, vielen Dank für Ihr positives Feedback. Gebühren bezahlt jder Sender für jede Überweisung. Werden uns darauf freuen, Sie wieder zu sehen. Ihr sendvalu team.

Posted 6 years ago

Sehr geehrter Herr Batista Rojas, vielen Dank für Ihr positives Feedback. Man bezahlt Gebühren für jede Überweisung auch für die Überweisungen auf eine AIS Karte. Ihr sendvalu Team.

Posted 6 years ago

Sehr geehrter Herr Batista Rojas, vielen Dank für Ihr positives Feedback. Der Sender bezahlt Gebühren für jede Überweisung, auch für jede Überweisung auf eine AIS Karte. Wir werden uns darauf freuen Sie wieder zu sehen. Ihr Sendvalu Team.

Posted 6 years ago

“Thank you for making it so fast. I love it so much. Thank you so much.”

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Posted 6 years ago

Thank you for your comment. We are very pleased to help you.

Posted 6 years ago

sendvalu is rated 4.6 based on 5,173 reviews