sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is nice to know about sendvalu who's involved in charity works, they are not just for business but they also helps people in need. I like using their platform, i've been using their service for a few months already. Transactions were all good and quick. My sister always receive my transfers on time. But at first, it was not easy, because they will do verification thoroughly but it's for my own security as well, which I really appreciate. Thank you sendvalu! Kudos to your company.”

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Posted 7 years ago

“le agradesco mucho a sendvalu, pues asi mis familiares reciben el dinero que les mando, gracias.”

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Posted 7 years ago

“I was hesitant to do transactions online but Sendvalu assures me that their service is safe and secured. I tried it last week and I even got a phone call to confirm that my payment is being processed. I was happy with the service!”

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Posted 7 years ago

“For the first time, my transfer was delayed and the money is urgently need by my family. I was very upset, i left a voicemail to them and they contacted me back. I told the young man that my family need the money for emergency back home. I was told that they will follow up the transfer. After an hour, I received an email that the money is now ready for pick up. Glad it still arrived on time to my family. Thank you sendvalu for processing the money very quick after the call. I appreciate your time. I will still use sendvalu service on the my next transaction”

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Posted 7 years ago

“Thank you sendvalu for making my transfer today real quick. Though we have some misunderstanding due to your procedure but your customer support helped me a lot and explained your process. I will surely use the same service in my next transaction. Keep it up sendvalu!!!”

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Posted 7 years ago

“I found sendvalu page through facebook, from then on I've been using their service for a year now. It was not easy at first but they helped me a lot through out the process during registration. One of the good thing I like is that part of the fees will go to charity. Their intention is really pure to the people in need. Not just for business but to help children as well. Keep it up sendvalu! You are doing great, thank you for providing a good service to people.”

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Posted 7 years ago

“My mother made a transfer to me from the US. During transfer, we encountered a mismatched of information, my name was not written down correctly. Sendvalu customer support contacted my mother about this, it was then corrected right away. Me and my mother would like to thank sendvalu for making it clear before sending the money to me because I will have a problem in claiming if that's the case. Kudos to sendvalu team and surely my mother will keep on using your service!”

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Posted 7 years ago

“I have no dealings with sendvalu, but they called me yesterday and I really didn't know why they called me. When the operator said about a transaction received using my card I was very surprised because I did not make any transaction to them or send money online. It was then we found out someone has used my card information with our my knowledge. I am glad until today thinking about the incident. It's good that senvalu contacted my right away and they told me to report it to my bank and as well as to police after that they cancelled my transaction. Thank you so much sendvalu, your process on verification is excellent. You were able to stop the person on using my card with out me knowing. I really appreciate your time to call me about this and notify me about my card activity. Your customer support helped me a lot and clearly advised me what to do next. Kudos to your company and people who works in sendvalu!!!!”

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Posted 7 years ago

“My friend used sendvalu for a long time, he told me that it's easy to use this online money transfer. So I tried using it, it's been a month now that I've been sending money to my family. It's not just easy to use the service but they also offer some discounts and their fees is lower compare to other money transfer. Surely, I will be using sendvalu in my upcoming transfer.”

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Posted 7 years ago

“I highly recommend sendvalu swiss money transfer. Been using this for a year now and service has no change. It is the same as before, fast and easy transfer, sometimes they call me to verify only if my transaction is correct. I appreciate how they made sure all my transactions are valid. Thank you sendvalu for your excellent service. I suggest you would have an application in smart phones, so it is much easier to transfer money.”

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Posted 7 years ago

“I want to thank sendvalu for responding to my request real quick. I reported an incident about someone used my card and they immediately took action on it. I felt they are really concerned about the situation and cancelled my transaction right away, after that they advised me to report to my bank and police. It was great that they were able to solve my problem right away. I commend sendvalu customer support team, thank you for helping me out.”

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Posted 7 years ago

“sendvalu brinda un buen servicio, los recomendaré por su excelente atención y trato. Gracias”

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Posted 7 years ago

“gracias operadores de sendvalu, son lo máximo!!!! siempre ayudando a los cliente con sus dudas, gracias”

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Posted 7 years ago

“Good job. Fast transfer and cheaper than the others”

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Posted 7 years ago

“el sitio es lo mejor, facil de hacer la transferencia y en menos de 24 se entrega el dinero a mis beneficiario.”

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Posted 7 years ago

“muchas gracias por su atencion y su rapidez con mis transferencias”

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Posted 7 years ago

“Me gusta este sitio porque ellos asesoran bien, y explican todos los procedimientos, tuve problemas para abrir mi cuenta la principio y ellos estuvieron ayudandome en cada paso y por fin pude enviar dinero a mi hijo a España, que esta estudiando, y ahora puedo enviar dinero a mi hijo para sus estudios cada mes con seguridad. gracias Sendvalu.”

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Posted 7 years ago

“cheap. fast. secure. good job sendvalu”

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Posted 7 years ago

“I send money. then they ask me ID, then they call. Then the next day my receiver got money I send. Good service”

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Posted 7 years ago

“Hola! en vista que no puedo enviar a Cuba y espero que se restablezca pronto el servicio, hize un envio a mi familia que esta en Estados Unidos, se tardó un poco el deposito, pero me siento segura con Ustedes por su responsabilidad . Muchas gracias y espero volver a enviar a Cuba.”

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Posted 7 years ago

sendvalu is rated 4.6 based on 5,173 reviews