Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

“Its the exilent faster Service send money forgen Country. Thank you again”

Helpful Report

Posted 5 years ago

Thanks for your friendly review, Mohiuddin!

Posted 5 years ago

“Very good site! Congratulations!”

Helpful Report

Posted 5 years ago

Thanks for your friendly review, Alan!

Posted 5 years ago

“Please these 2 transactions on my account I made some days ago are not going and Isabel Mancini told me if I can’t wait I should email for Cancellation and I have done that days now and no one is replying me. Please I want the transactions cancelled and my money charged back to my card. These are the respective transaction ID’s , amount, Date and time 764827 ($360.46) made on the 8/12/2020 at the time of 14:15:48 766091 ($509.48) made on the 16/12/2020 at the time of 22:52:26”

Helpful Report

Posted 5 years ago

Hello, Kingsley. Sorry for the late reply on this. Both transactions were cancelled on December 19, 2020. Due to security reasons, our system was unable to process these two transactions thus leading to errors. The money was charged back to your account immediately but your bank may take 5 to 7 banking days to reflect it in your balance. If after this period, you still do not see the amount credited back to your account, please contact your bank.

Posted 5 years ago

“I have been using this service for the past 9 months and everything was good but now honestly I don’t know what is happening to them. Every transaction I make has a problem with the status Attempt and the money does not go to the receiver.... I have requested for cancellation and still waiting for my money. 2 transactions with the same problem on my account. I trust in them but if they think they are facing problem they should just tell use to stop using Their services until they fix the problems. Am saying this because it’s not good to send someone money and while the person is expecting the money he or she can’t receive it. They must also understand that we are not using their services for free we pay charges. I have $860 locked with them and the transactions are not going through with the Status Attempt, and it’s a total of 2 different transactions. There is nothing I can do than to just seat back and hope I will get my money back or the respective receivers can receive the monies even dough I have requested for Cancellation by email just like ISABEL MANCINI a support person ask me to do..!!”

Helpful Report

Posted 5 years ago

Hello, Kingsley. Sorry for the late reply on this. Both transactions were cancelled on December 19, 2020. Due to security reasons, our system was unable to process these two transactions thus leading to errors. The money was charged back to your account immediately but your bank may take 5 to 7 banking days to reflect it in your balance. If after this period, you still do not see the amount credited back to your account, please contact your bank.

Posted 5 years ago

“Great job. My go to service for transfers.”

Helpful Report

Posted 5 years ago

Thanks for your friendly review, Mark!

Posted 5 years ago

“Not very pleased as you put the second transfer I made through and cancelled the first transfer I made. I have tried also to get my Passport in to you and had to send it by email as your site does not allow me to upload directly. Is this the reason for cancelling my first transfer ? I do need the first transfer to go through asap as it if to buy food for a friend who is hungry..”

Helpful Report

Posted 5 years ago

Sorry for the late reply on this, Dave. Your first transaction was cancelled by our local partner due to some reasons. We still have a copy of your valid ID on file and you do not need to send it again unless it has already expired and needs to be updated.

Posted 5 years ago

“Rasches und sicheres handling”

Helpful Report

Posted 5 years ago

Sehr geehrter Herr Joestl, vielen Dank für Ihre positive Bewertung!

Posted 5 years ago

“Very satisfied this time too”

Helpful Report

Posted 5 years ago

Thanks for the friendly review, Trond.

Posted 5 years ago

“Less than two hrs again. This looks good. Am satisfied”

Helpful Report

Posted 5 years ago

Thanks for your friendly review, Trond.

Posted 5 years ago

“Some of my transactions took more than three days to be paid out.. and on several occasions the money was paid out but my family member did not receive the money... When she went to the payout location to find out why she was informed that her account had been hacked and someone else received what she should have received..”

Helpful Report

Posted 5 years ago

Sorry to hear about that, Orlando. We checked your transactions were paid to the mobile wallet number you have indicated in your transactions. Please have your beneficiary contact the mobile wallet network to report the hacking incident.

Posted 5 years ago

“This has made getting money to friend very easy now.”

Helpful Report

Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“Money was relieved in a short time.”

Helpful Report

Posted 5 years ago

Thanks for the friendly review, Stephanie.

Posted 5 years ago

“Can’t send money to cuba”

Helpful Report

Posted 5 years ago

We are unable to process transactions to Cuba at the moment. Our correspondent bank has stopped sending money to Cuba. It has nothing to do with sendvalu and our distribution partner. Rest assured, we are working hard to find an alternative and will inform you as soon as we have an update We apologize for any inconvenience it may cause and thank you for your kind understanding.

Posted 5 years ago

“Good job sendvalu”

Helpful Report

Posted 5 years ago

Thanks for your friendly review, Sarif!

Posted 5 years ago

“Inzwischen hat sich der Service immer mehr verbessert. Die Überweisungen werden schnell und zuverlässig durchgefährt. Probleme gibt es eigentlich nur noch auf der Empfängerseite: Es kommt immer wieder vor, dass die örtlichen Banken (in meinem Fall auf den Philippinen) .sich weigern, den überwiesenen Betrag auszuzahlen, weil angeblich noch irgendwelche Formalitäten zu erfüllen seien. "tomorow morning they said (...) its coz 24 hours my detlev (...) they said"”

Helpful Report

Posted 5 years ago

Sehr geehrter Herr Mahnert, vielen Dank für Ihre positive Bewertung! Wir hoffen, dass in der Zukunft die Arbeit von den Partner in den Philippinen gut bewertet wird!

Posted 5 years ago

“Super schnelle Bearbeitung und nie Probleme 👍👍👍👍👋👋👍👍👋👋😃”

Helpful Report

Posted 5 years ago

Vielen Dank für Ihre positive Bewertung!

Posted 5 years ago

“Thank you gor good service made familys xmas better”

Helpful Report

Posted 5 years ago

Thanks for the friendly review, William.

Posted 5 years ago

“fast transaction”

Helpful Report

Posted 5 years ago

Thanks for the friendly review, Richam.

Posted 5 years ago

“I made a transfer yesterday and sendvalu sent me an email and sms text saying it was successful but mtn mobile money hasn’t got me the funds. Wtf is this? Please don’t let me do something stupid!”

Helpful Report

Posted 5 years ago

Please send a recent copy of your beneficiary's mobile wallet statement to support@sendvalu.com. We will escalate this to our local partner. Thank you.

Posted 5 years ago

“Took two hrs. Excellent”

Helpful Report

Posted 5 years ago

Thanks for the friendly review, Trond.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Live Chat

sendvalu Reviews