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sendvalu Reviews

4.6 Rating 5,194 Reviews
92 %
of reviewers recommend sendvalu
4.6
Based on 5,194 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
98%
Customer Service
Communication Channels
Email, Live Chat
Read sendvalu Reviews
Delay in transaction
Helpful Report
Posted 5 years ago
Hello, Felicia. Transaction #757583 has already been marked PAID on November 23, 2020. It was the same date the transaction was initiated.
Posted 5 years ago
The customer service really sucks I have sent in five emails I have tried to call numerous times I have not heard back from anybody you state you'll get back to people in 12 hours it's been 4 days
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Posted 5 years ago
Our apologies that nobody was available to pick up your call at the time of your call. Please have your beneficiary check if the mobile wallet account has reached the maximum holding limit. This is usually the reason why mobile wallet transactions are delayed. If this is the case, please advise emptying mobile wallet to make way for new transactions.
Posted 5 years ago
No me quieren entregar el giro que le envíe a mi esposa
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Posted 5 years ago
Absolutely fantastic
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Posted 5 years ago
Thanks for your friendly review, Trond.
Posted 5 years ago
Very satisfied. This time it took less than one hr. Fantastic
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Posted 5 years ago
Thanks for your friendly review, Trond.
Posted 5 years ago
Hervorragender Service 99% alles bestens
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Posted 5 years ago
Sehr geehrter Herr Albrecht, vielen Dank für Ihre Bewertungen.
Posted 5 years ago
Todo perfecto, calidad suiza !
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Posted 5 years ago
great service
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Posted 5 years ago
Thanks for your friendly review.
Posted 5 years ago
This platform works well. I usually do not do reviews, but after using it I had to. Thank you giving us this platform!!!
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Posted 5 years ago
Thanks for your friendly review.
Posted 5 years ago
Mejor imposible rápido y seguro, lo recomiendo,ya llevo mas de 2 años enviando dinero a mis padres y hasta ahora ninguna queja.
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Posted 5 years ago
Sometimes I am very satisfied and sometimes not. This time I think I have to say 50/50 because it took too long time. You can better than this but am ok with it
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Posted 5 years ago
Thanks for your friendly review.
Posted 5 years ago
Verbindungsprobleme, immer die gleiche Fehlermeldung wegen cookies, Transfer geht nicht
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Posted 5 years ago
Sehr geehrter Herr Hiller, wir bedauern die Probleme vor einigen Monaten und freuen uns mitzuteilen, dass alle Störungen beseitigt sind. Wir werden uns freuen Sie wieder zu sehen. Ihr sendvalu Team
Posted 4 years ago
Schneller geht's nicht!
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Posted 5 years ago
Sehr geehrter Herr Kaiser, vielen Dank für Ihre positive Bewertung!
Posted 5 years ago
I'm very satisfied with the transaction that was done, however after that transaction I was asked to provide a picture of my license which I would gladly do but the link doesn't work.
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Posted 5 years ago
Thanks for your feedback, Troy. Our technical team is looking into the broken links. You can also send a copy of your valid ID as an attachment to your email.
Posted 5 years ago
So far so good.
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Posted 5 years ago
Muy buen servicio
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Posted 5 years ago
I had an issue with a transaction that was cancelled by a third party, one of their partners in Cuba an the money sent was never refunded in this transaction. When I ask for an explanation or reimbursement I am being ignored
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Posted 5 years ago
Hello, Charlie. Your transaction was cancelled by our local partner on October 8, 2020 due to issues in producing new AIS cards. The money was charged back to your account immediately by sendvalu but your bank may take 5 to 7 banking days to reflect it in your balance. If after this period, you still do not see the amount credited back to your account, please contact your bank.
Posted 5 years ago
Well efficient...
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Posted 5 years ago
Thanks for your friendly review, Troy!
Posted 5 years ago
Im werry happy with send valu its the only company how make it possible to sent monny to my girlfrend in ghana so big thank you
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Posted 5 years ago
Thanks for your friendly review, Erik!
Posted 5 years ago
Buena , segura y rápida
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Posted 5 years ago
sendvalu is rated 4.6 based on 5,194 reviews