sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ich bin mit Ihrem Service sehr zufrieden”

Helpful Report

Posted 4 years ago

Sehr geehrter Herr Leiser, vielen Dank für Ihre Bewertung!

Posted 4 years ago

“Congratulation”

Helpful Report

Posted 4 years ago

“really so good and helpful and I'm always use it to send family and friends so easy”

Helpful Report

Posted 4 years ago

Thanks for the friendly review, Krym.

Posted 4 years ago

“problème au debut mais depuis que mon contact a sa carte tout est parfais”

Helpful Report

Posted 4 years ago

“Send valu is very good the only thing wrong is when they say they have processed the money it takes a little while longer for the wise it is very good”

Helpful Report

Posted 4 years ago

Thanks for the friendly review.

Posted 4 years ago

“Going faster and faster time by time. Now I hope we can get it that fast as 10 min”

Helpful Report

Posted 4 years ago

Thanks for the friendly review, Trond.

Posted 4 years ago

“Son excelentes 😀😀👏”

Helpful Report

Posted 4 years ago

“I have used Sendvalu a few times and have always been very happy with their service and would certainly recommend Thame to anyone who wishes to send money to anyone in another country.”

Helpful Report

Posted 4 years ago

Thanks for the friendly review, Michael.

Posted 4 years ago

“Reliable. I appreciate how the customer support department gives feedback most of the time. I just want to know if there is a limit to amount of money sent per transaction.”

Helpful Report

Posted 4 years ago

Thanks for the friendly review, Floriza. Maximum amount you can send per transaction varies per country. Please login to your account and go to Support so that we could help you further.

Posted 4 years ago

“I've one ComPlaint it takes to long for you to send money”

Helpful Report

Posted 4 years ago

Thanks for giving us your feedback, Barry. There are times that the transactions are delayed due to some reasons. Rest assured, we try to push to expedite each transaction that comes through us.

Posted 4 years ago

“Fast,easy and the rates are ok”

Helpful Report

Posted 4 years ago

Thanks for the friendly review.

Posted 4 years ago

“1 a always again...”

Helpful Report

Posted 4 years ago

Thanks for the friendly review, Bernd.

Posted 4 years ago

“My wife and me and our daughter-in-law, who is the pick-up women, are satisfied with your service, now when we understand how the system is working. One problem is that our daughter-in -law can mot recive any money for the job. (20 euro or 20 dollar) We do not know how to find the code. And every time she pick-up money she have to pay 70-100 PHP to some of the pay-out places in the Trans Fast system. Otherwise is everything tip-top! And I can gladley recommend to other costumer that Sendvalu can we trust.”

Helpful Report

Posted 4 years ago

Hello, Johan. Thanks for taking the time to give us your feedback. The payout code is sent to your registered email address and it can also be found in your account transactions list (Transfast usually starts with a number 3 with the letters TF on it). Regarding the fee charged from your recipient, it might be the convenience fee charged by the payout agent. There should be no fees when she collects the money at big payment centers such as LBC or Palawan Pawnshop. Please log in to your account and go to Support if you need further assistance.

Posted 4 years ago

“fadt good secure thanks”

Helpful Report

Posted 4 years ago

Thanks for the friendly review.

Posted 4 years ago

“Kitünő választás.”

Helpful Report

Posted 4 years ago

Vielen Dank für Ihre Bewertung!

Posted 4 years ago

“Die Transfers werden immer effizienter, wobei die Geschwindigkeit auch sehr von den Partnerunternehmen abhängt, worauf SendValu kaum Einfluss hat. Der Kundendienst hat sich signifikant verbessert, innerhalb von maximal 12 Stunden, oft auch schon erheblich früher, bekommt man eine Antwort und einen Lösungsvorschlag. Ich empfehle Sendvalu allen. :-)”

Helpful Report

Posted 4 years ago

Sehr geehrter Herr Mahnert, vielen Dank für Ihre Bewertung!

Posted 4 years ago

“I would like to use your service more But when I do TRY it keeps wanting me to change from US Dollars to EROs”

Helpful Report

Posted 4 years ago

Thank you for taking the time to give us your feedback, Thomas. Due to changes in international payment transactions, we can only bill in Euro at the moment. We are working to get also the USD currency available again.

Posted 4 years ago

“Good day i just sent money to philippines and it says that u guys dont send money in us dollars but when i checked my card balance online it was charged. Whats wrong with your service?!!!!!!”

Helpful Report

Posted 4 years ago

Thank you for raising your concern, Liza. Please use the proper channels so that we could give you proper assistance. Log in to your account and go to support so that we could look up your account and help you with this matter.

Posted 4 years ago

“Excellent, j'adore, merci”

Helpful Report

Posted 4 years ago

“Excelente servicio. Muy ágil que es lo mas importante! Muchas gracias!”

Helpful Report

Posted 4 years ago

sendvalu is rated 4.6 based on 5,173 reviews