Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 23rd September 2026

672

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bright lovely bouquet of flowers Delivered on time will continue to order from you..”

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Posted 8 years ago

“The first bouquet I sent, the flowers were not as advertised. Not the quantity and the quality of the roses, so I complained and they sent out another bouquet the following day no quibble. Well done to them to make the customer feel appreciated and put the matter right on the spot. I would definitely use them again.”

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Posted 8 years ago

“Perfect service. Fast delivery, excellent customer service - cannot fault. Wouldn’t use anyone else.”

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Posted 8 years ago

“I buy your flowers from Serenta for my Aunt she is alway delighted with the selection I send.”

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Posted 8 years ago

“I’ve used serenata twice now, first time delays were due to bad weather and snow, the delivery man was very apologetic and my friend was very pleased with her surprise. Second time, flowers were delivered on time and my friend was over the moon. Good quality flowers that look lovely. I can’t fault the service and updates. Well done Serenata for providing a good and in expensive service. These flowers are already a week old”

Serenata Flowers 5 star review on 6th May 2018

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Posted 8 years ago

“Arrived in perfect condition. Beautiful arrangement. 7 days later still looking good”

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Posted 8 years ago

“Beautiful flowers at very reasonable prices and excellent delivery.”

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Posted 8 years ago

“I didn't order until 9.55pm and the flowers were delivered next day....brilliant! I was updated regularly about my delivery with very jolly emails and informed when delivered. Excellent service.”

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Posted 8 years ago

“Delivered on time following day with emails giving me the status until delivery. The recipient was over the moon with the pink petals and my Mum loved the Tropical bouquet, so different and fresh.”

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Posted 8 years ago

“Quick and efficient service and good quality blooms”

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Posted 8 years ago

“We sent these flowers from the U.S. They delivered them on time. Our friends sent us a picture of the bouquet. They were beautiful. It was easy to order them online and the service was great.”

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Posted 8 years ago

“Discount cade a bonus Ordering easy Updates perfect Delivery amazing Nothing to fault at all .”

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Posted 8 years ago

“Always a great service and beautiful flowers”

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Posted 8 years ago

“They always deliver on time. Flowers very fresh and well presented. Easy to order on line. Would recommend.”

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Posted 8 years ago

“The proud new parents were very happy with these flowers,said they were very pretty! I have,nt seen them but they were delivered promptly and driver was very curtious.”

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Posted 8 years ago

“A very nice display of flowers delivered on time.”

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Posted 8 years ago

“Excellent service with regular updates and the flowers are beautiful.”

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Posted 8 years ago

“I did not see them obviousley, living in West Yorkshire myself. But my cousin rang me to say were beautiful.... thanks so much. June Dixon ... west Yorks”

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Posted 8 years ago

“I sent the flowers to a friend ,and they were very pleased with them and they cheered her up”

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Posted 8 years ago

“Great service and choice”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews