Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.40

3.4 Rating 5,922 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,922 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 59%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 21st August 2023

642

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ana, Stefany, Winston , Youilis are the Best Entertainment staff. Always a good time around the pool when they are there.”

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Posted 5 days ago

“Very good service. Easy to order. Advised on the delivery of flowers recipients delighted!”

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Posted 5 months ago

“Serenata Flowers is an exceptional choice for flower enthusiasts. I've been consistently delighted by their vast selection, featuring an array of captivating blooms at remarkably competitive prices. The freshness of their flowers and the careful packaging ensure that each arrangement arrives in impeccable condition. The longevity of the well-cared-for flowers is truly impressive, bringing prolonged joy. Furthermore, their delivery service is seamless and hassle-free. Serenata Flowers undoubtedly stands out as a go-to option for those seeking quality, variety, and a delightful flower gifting experience.”

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Posted 8 months ago

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Posted 8 months ago

“Serenata Flowers is a great online flower shop for delivery. They have a good selection of beautiful bouquets that are delivered very quickly. The flowers are of good quality, and the bouquet stays fresh for a long time. I'm really impressed with Serenata Flowers. Their website offers a wide range of gorgeous bouquets for every occasion. Whether it's a birthday, anniversary, or just a special surprise, they have something to suit everyone's taste. The best part is their speedy delivery service. I ordered a bouquet and it arrived in no time! The flowers were well-packaged and protected, ensuring they arrived in perfect condition. It's great to know that they take such care in delivering the flowers promptly. The quality of the flowers is top-notch. They were fresh, vibrant, and beautifully arranged. The colors were stunning, and the fragrance filled the room. It's evident that Serenata Flowers sources their flowers from reliable suppliers. What impressed me the most was the longevity of the bouquet. The flowers stayed fresh and blooming for a remarkably long time. It's wonderful to be able to enjoy the beauty of the bouquet for days on end.”

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Posted 10 months ago

“I am so happy with my bouquet, as always! I have been ordering from SerenataFlowers for 8 years now and I'm so grateful that they have been there to make family moments extra special. :)”

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Posted 1 year ago

“I wrote a very unhappy review the other day saying to Avoid this company. I need to apologise for my flowers were late to arrive but I understand these things can happen, I was really unhappy with how the flowers looked, they looked a little bashed and a few looked dead. I was emailing back and forth with the company and they assured me the flowers would bloom, to which they did. I would like to apologise the flowers have bloomed like they told me that they would and they are beautiful. Apologies to all who I was emailing with for my impatience. I hope to order again from you in the future 💐”

Serenata Flowers 5 star review on 11th April 2022

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Posted 2 years ago

“Serenity flowers are a fantastic company to use to buy flowers from, I've used them before and really rate them, there flowers so beautiful, fresh, long lasting, smell lovely and look amazing, I orderd some flowers for my mum for m day electric blue orchards, WOW WOW I was so impressed with them after mother sent me a lovely pic of them in the lovely vase I got her looked amazing, mother was overwhelmed by them, dilvery was made and delivered as day as i required came well packaged and the price was very fair an was justified by the flowers, the pitures you see when you buy from serenity really does not do justify how beautiful each an everyone of them are, even better in person. Thankyou so much for presenting so many different and wonderful batches of flowers. Kind regards.”

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Posted 2 years ago

“Very good, the flower delivery the next day and received a nice confirmation message.”

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Posted 2 years ago

“Such promt customer service received from Serenata Flowers, my bunch was boxed well, all flowers intact and arranged in a gorgeous bouquet ready to place into my vase.”

Serenata Flowers 5 star review on 17th November 2021

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Posted 2 years ago

“Fab price, brilliant customer service, they arrived on the correct day and in perfect condition. Lovely and colourful”

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Posted 2 years ago

“Tried Serenata flowers for the first time. Ordered from Australia for delivery in Kent, UK the next day. Receiver emailed me two days later to say what a beautiful arrangement she had received. I will be using Serenata again in the future, their price and delivery are superb. Well done, you deserve a brilliant review, great customer service.”

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Posted 2 years ago

“So happy with my new orchids! The plant is with lots of flowers and have a nice fragrance.”

Serenata Flowers 5 star review on 21st October 2021

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Posted 2 years ago

“Always so happy with the flowers from Serenata. I won't use anyone else. 1 time we had an issue it was resolved immediately. Quality flowers and free next day delivery. Always arrive on time.”

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Posted 2 years ago

“Been ordering from them for a while now. They are always so beautiful come on time and last for ages”

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Posted 2 years ago

“Beautiful unusual orchids from SerenataFlowers! I absolutely love them they look amazing and continuously bloom.”

Serenata Flowers 5 star review on 3rd October 2021

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Posted 2 years ago

“Ordered my mum the most beautiful bouquet of flowers. They arrived on time and in perfect condition. They smelt beautiful. Will defo order again”

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Posted 2 years ago

“This is my 2nd order and I’m sure they get more beautiful fast delivery and delivered in perfect condition. Will defo be ordering again”

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Posted 2 years ago

“One of the most beautiful bouquets I have ordered from SerenataFlowers. The colours are incredible and the flowers are long lasting.”

Serenata Flowers 5 star review on 1st September 2021

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Posted 2 years ago

“I received my lovely bouquet of roses from Serenata Flowers and I can say that the flowers are fresh and exactly like on their website http://www.serenataflowers.com/ 1 happy customer here”

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Posted 2 years ago

Serenata Flowers is rated 3.4 based on 5,922 reviews