Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t believe in a prompt delivery, instead it was on time!!!! Thanks so much! I’ll contact you again !👍”

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Posted 7 years ago

“The recipient said the flowers were beautiful and she is looking forward to munching on the case and chocolate that went with them. Service as always was right on time. Thankyou”

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Posted 7 years ago

“Prompt delivery Beautiful flowers I understand My friend was delighted”

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Posted 7 years ago

“Serenata Flowers were the only people able to deliver a last minute birthday gift at Easter weekend and I was really pleased that they kept their promise. The flowers were delivered on the expected day and the recipient loved them. I am very happy to recommend. Thank you.”

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Posted 7 years ago

“Very easy to order online with free next day delivery and kept me updated with delivery status.”

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Posted 7 years ago

“My good friend suffered a sad loss and I needed to get flowers sent with a card asap....you delivered in more ways than one! Price! Quality! Arrangement etc! Also she loved the flowers! Thanks again!”

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Posted 7 years ago

“Gorgeous flowers. Arrived next day and free delivery. My mum loved them.”

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Posted 7 years ago

“Recipient loved the flowers I sent. So easy to send from USA to UK.”

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Posted 7 years ago

“Next day delivery... no hassle.. brill”

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Posted 7 years ago

“Have used Serenata on a number of occasions .They deliver when they say they will. The quality of flowers are very high and they are a very good company to deal with”

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Posted 7 years ago

“Lovely quick service, beautiful flowers and excellent delivery time !”

Serenata Flowers 5 star review on 7th April 2018

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Posted 7 years ago

“Fantastic service, ordered just before 10pm and were delivered at 7pm the next day!”

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Posted 7 years ago

“Wonderful service beautiful flowers, brilliant company cannot fault thank you very much”

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Posted 7 years ago

“This is a gift to a family relative. Hopefully they will make her happy.”

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Posted 7 years ago

“Superb service and great flowers really great update of information about delivery Made my wife’s day special when I could not get home”

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Posted 7 years ago

“Got discount because I’d ordered previously ! Great service and good quality ... highly recommended”

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Posted 7 years ago

“Updates on my order and service just fab. Thankyou”

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Posted 7 years ago

“Free next day delivery Communication as to when the flowers were out for delivery and again to confirm delivery. Best service ever”

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Posted 7 years ago

“Excellent service . Beautiful flowers .”

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Posted 7 years ago

“MY FRIEND LOVED THE PINK ROSE PLANT BUT SHE SAID THE CONTAINER WAS PURPLE NOT PINK WITH YOUR NAME ON IT.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews