Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Girlfriend was over the moon”

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Posted 7 years ago

“The flowers were really nice and well made up. The only thing I would say is that the message was written on an advertising postcard size card when it would have been a nice touch just to have a small note written on a blank business sized card”

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Posted 7 years ago

“recipient loved them delivered on time thanks”

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Posted 7 years ago

“They was more then expected beautiful.”

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Posted 7 years ago

“Perfect Service!”

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Posted 7 years ago

“The recipient was delighted both the flowers and cake”

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Posted 7 years ago

“Very easy to completed order form. Kept me in tough with the delivery all the way and it was good to know the exact time of delivery.”

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Posted 7 years ago

“My mum and dad both agreed that this was the best company for freshly cut flowers. They are so happy with their bouquet and are still going strong after a few days. We will definitely use you again in the future. The only improvement I would suggest is to have a better range of cards to choose from. Other than that, perfect!”

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Posted 7 years ago

“Used them several times now, great value and quality delivered quickly without stress.”

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Posted 7 years ago

“beautiful flowers and ordering easy and straightforward”

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Posted 7 years ago

“Good products, prompt delivery and excellent service!”

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Posted 7 years ago

“Firstly, everything I ordered came back just as expected within less than 24 hours! I decided to surprise my girlfriend with a large bouquet of roses, etc., and - you know what? - the flowers worked their charm! She loved them, and Serenata Flowers helped us go from being a bit rocky, to being back at full strength again! I can't thank them enough! I have no regrets whatsoever and will definitely be buying from them again!”

Serenata Flowers 5 star review on 23rd August 2017

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Posted 7 years ago

“They were a gift and the recipient was thrilled to receive them..”

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Posted 7 years ago

“I sent plant to my sister so I did not see them, my sister was very happy. Thank you..”

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Posted 7 years ago

“Quick, reliable delivery and my friend was very happy with her flowers”

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Posted 7 years ago

“Loved by recipient said they made her day there were so beautiful”

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Posted 7 years ago

“Very easy to order the flowers. Efficient and reliable service. Definitely good value for money.”

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Posted 7 years ago

“The "Peace" flowers that I ordered for my mother's birthday were fresh and in bud. She told me that the freesias smelled wonderful in her dining room! As I live overseas in Canada, I felt that the company provided detailed updates about the delivery time. It was reassuring to know that the high quality of the flowers, as mentioned in other reviews, helped to celebrate this special occasion!”

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Posted 7 years ago

“Recommended to me by a friend. Easy to use website. Kept informed about delivery throughout the morning.”

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Posted 7 years ago

“Easy to use the site, they delivered as promised and the product quality was absolutely fabulous. They kept me informed about despatch and delivery and I loved the lovely words used, made me feel a valued customer. I would 100% recommend them to all my family and friends.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews