Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent these to a friend so did not see them but was told they were beautiful.”

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Posted 6 years ago

“My sister sent me a bouquet of Bali Hai flowers. They are still flowering now three weeks later . I have just sent my sister in law a bouquet. Which was delivered on the actual day I specified. Very good service also web site easy to use .”

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Posted 6 years ago

“Easy to use web site, competitive prices, flowers were delivered right on time, in excellent condition and I was kept informed of the whole process from start to finsh. whats not to like!!!”

Serenata Flowers 5 star review on 5th July 2018

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Posted 6 years ago

“Excellent service and loved the funny wording on the emails”

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Posted 6 years ago

“My girlfriend loved the flowers, good efficient service and a quality product”

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Posted 6 years ago

“Excellent service - no fuss, easy to place the order and everything was delivered promptly. More importantly the recipient said the flowers were really beautiful.”

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Posted 6 years ago

“Delivered what I wanted on time at a reasonable price and I was told by recipient how lovely the flowers were”

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Posted 6 years ago

“quick delivery”

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Posted 6 years ago

“Seriously ill patient in care was given much pleasure by the delivery of blooms. Scent was terrific.”

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Posted 6 years ago

“What an amazing service! Easiest website interactions ever, amazing prices, great product, and great customer service. I can't believe how easy it was to get a last-minute order from the US delivered to a London address. I have been shopping online from day one, and Seranata takes the prize for service, prices and product.”

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Posted 6 years ago

“Good value, kept up to date with my order, my friend was very happy with them - thank you”

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Posted 6 years ago

“Amazing flowers, great communication, delivery spot on, would definitely use again .”

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Posted 6 years ago

“I first received Serenta flowers for my birthday was so pleased with the quality and long lasting time . I decided to send to friends who have rang me have said they have received them the next day and how lovely and fresh they were . I shall be using Serenata many more times as I find it hard to go out to buy and visit . The presentation and chocolates were excellent . Thank You Serenata”

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Posted 6 years ago

“Flowers nicely arranged. Smooth delivery. Witty comments on the attached leaflets.”

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Posted 6 years ago

“Really easy to order. Competitive prices. Delivered on time. Fantastic flowers.”

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Posted 6 years ago

“Very efficient service. Messaged when flowers were delivered too. Would recommend.”

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Posted 6 years ago

“Beautiful fresh bouquet arrived, as promised, the following day. Thrilled that the recipient was over the moon.”

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Posted 6 years ago

“Fast efficient service, emailed me throughout ordering and delivering, will definitely use again. Well done!!”

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Posted 6 years ago

“Easy to order. Lovely selection and price brackets good.. Always delivered on time and kept up to date with courier service ..”

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Posted 6 years ago

“Flowers were delivered as ordered and they were beautiful according to our recipient so many thanks”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews