Serenata Flowers Reviews

3.4 Rating 6,016 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

Popular Questions:

Delivery

How does Serenata Flowers deliver? How long does Serenata Flowers take to deliver? Does Serenata Flowers deliver on time? How is accuracy and good condition of items delivered by Serenata Flowers?

Customer Service

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How long does Serenata Flowers take to deliver?

Helpful Report

(2 weeks ago)

Serenata Flowers normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

53.03%

Industry Average

“ I ordered flowers for a special occasion and the delivery was not made. ”

- Denny Moeun

“ I have sent a total of four emails to Seranata complaining about the non delivery of a bottle of Prosecco which I paid for. So far I have not even received an acknowledgement from them. I am determined to follow this through and expose this second rate company until justice is done. ”

- Anonymous

“ I ordered flowers for Valentine’s Day. Still no delivery by the 16th so complained. They have refunded my money but I thought at least a gesture to my partner who has missed out would be appropriate. But they refused. It’s not about the money.. it’s about the poor service. Will never use them again ”

- Oatrick

Serenata Flowers Reviews

Delivery - Average