“My parcel, along with that of other SEUR deliveries, was left in the street. LEFT IN THE STREET by your driver.
As I informed them previously, the collection shop was closed all last week. Fortunately a good neighbour of the shop saw the packets and took them in, delivering them to the shop today, when they reopened.
After many emails and web page formulas filed, because they did not respond to even one, many hours chasing up my parcel that sometimes they denied they had it, others that they did, I finally received my goods 14 days after the programmed delivery date.
This is despicable service. It is not the first time. It is every time. I will assure as many people as possible know about this.”
“They have lost my parcel (it appears as delivered but the recepient have never received it). Seur's answer was an automatic message: "Sorry for the inconvenience, your parcel appears as delivered. Issue closed". They do not reply to any phone calls or any other means of reaching them. Extremely bad business practices”
“Mienten que vinieron y no vinieron, aparte que hace una semana que me enviar e-mails diciendo que mi paquete va llegar, y no llega, llame a la atencion al clienete y son sinicos y sin paciencia.”
“¿Por qué Seur pretende intentar entregar? En España han afirmado en varias ocasiones que no estamos en casa. No solo estamos en casa, sino que tenemos una cámara de seguridad que graba a todos los que llegan a la puerta. ¡Tu supuesto repartidor está durmiendo debajo de un árbol!
Why does Seur claim to try to deliver? In Spain, they have claimed on several occasions that we are not home. Not only are we home but we have a security camera that records everyone who comes to the door. Your so-called delivery person is sleeping under a tree!”
“Package posted at pickup point, REC000016406049 it has registered in transit for 12 days. Contacting SEUR is practically impossible, their web site seems designed to deter the customer from trying to make any kind of contact.”
“SEUR is a pile of sh1t. They are not fit for purpose. They refuse to deliver my parcel even though they are a few minutes away. This the only company that I have problems with. There website is just as bad.”
“Extremely bad experience. Workers are rude and cannot fulfil any need.
I submitted 2 claims, no one responded.
I called many times for them to send the receipt to my email, the same lady kept saying that she’s not responsible but no one else was on the hotline.
Wish I could rate 0 stars.
Do not use this service.”
“What went wrong is that this shitty company is STILL in business 😡😡😡
The lie day after day saying attempt delivery, wrong address, no body home
ABSOLUTE BULLSHIT
THEY SHOULD BE CLOSED DOWN 😡😡😡”
“I would give zero stars if it was possible. the worst of the worst ever!! I keep calling them everyday to manage a delivery of my order, they keep telling me that it will be delivered, which did not happen until now. it has been almost 20 days now that I still waiting for a delivery. they don't respond to claims or any messages to costumer services. I am pretty sure that my order was lost on the way, which is something they are not willing to confirm.”
“Worst delivery service, they don't care at all, keep putting wrong post code in our deliveries and then say unable to deliver, other Carriers manage to deliver, so angry that they are used at all for the purpose they are paid for. Unbelievable!!! You can't even put your case to anyone and get reasons why, all we get is incorrect post code, failed to deliver 🤬🤬🤬”
“Worst delivery company ever!! Always goes to wrong address and usually delays your packages. This isn't the first time, if you have other options for deliver, DO NOT CHOICE SEUR! many many times they annoyed me because of this poor service! That's just unbelievable!”
“Don't use this company. They are the worst company that I have had experience dealing with. And to top it all of, they have no customer care at all. I refuse to buy anything from any business that uses this delivery service. As they fail in that exact thing! To deliver. Useless.”
“La peor compañía de transporte del universo!! No llaman por teléfono antes, casi nunca las entregas a tiempo. ¿ En qué cabeza cabe que hay que estar en casa todo el día todos los días hasta que a Seur le de la gana de entregar un paquete? Pésimo, no veo la hora de que quiebre de una vez para no tener que padecerla más.”
“I bought something on amazon and Seur was responsible for delivering the package. After a week I have not received it and I do not think I will receive it. Apparently Seur steals the packages that he is supposed to deliver”
