“Absolute worst experience I’ve ever had dealing with a company. They could not figure out how to deliver my package to me even though i was home, their customer service was rude, their website was broken, they wouldn’t let me pick my package up, and in the end I couldn’t get my package until a week too late.”
“I ordered from amazon and 4 weeks later no teabags phone and email very difficult to get through but I persevered and got people who said ie tomorrow in the afternoon?really ! still waiting ,hopeless”
“USELESS! I ordered something from Amazon Spain and they sent the item through SEUR... The item was "delivered" but I never signed for anything and never received anything. The problem is that you cannot call them as you have to phone a 700 number that costs you an arm and a leg and then when you eventually get through, they cant say who signed for the item and where it was delivered. TOTALLY useless company - do not understand why Amazon or anyone else would use them.”
“The worst delivery company! I've been waiting to receive my parcel for more a month already! and nobody from SEUR is attending my claims, they just ignore me and they have lost it not even taken any responsibility. Do not hire this company if you want your delivery to arrive to its destination successfully!”
“SEUR are quite possibly the worst delivery company in Spain. They don't deliver when they say, their website 'parcel tracking' system is a joke, often their drivers will call you and ask you to meet them somewhere close - this could be many miles away - or they blatantly lie and say that they tried to deliver and no one was in, when you've waited in all day.
I've met one decent driver for SEUR, and I do feel sorry for the abuse he gets as a driver. SEUR obviously give their drivers too many packages and too little time for them to deliver. As a logistics company, they are failing badly.
I simply do not understand why business use them for deliveries - except that they must be the cheapest.”
