SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great garage Great customer service from Roy and the team”

Helpful Report

(Sunderland) - Posted 11 months ago

Thank you so much for your amazing 5-star rating of SG Petch! We truly appreciate your support and loyalty to our garage. We're thrilled to hear that you had a great experience with our team, especially Roy. We look forward to serving you again in the future.

Posted 11 months ago

“All the staff are very professional and friendly and explain everything clearly from servicing to reception to sales I would recommend SG Petch to purchase a car wholeheartedly”

Helpful Report

(Middlesbrough) - Posted 11 months ago

Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your loyalty as our valued customer. It brings us immense joy to hear about your positive experience with our staff.

Posted 11 months ago

“Everybody that helped me buy my car was really helpful. Any questions were dealt with quickly and efficiently.”

Helpful Report

(South Bank) - Posted 11 months ago

“I had an issue with the service advisor Dominic M and his manner and would not want to have anything to do with him on any future visits”

Helpful Report

(Darlington) - Posted 11 months ago

“Ray the salesman at S G Petch could not have been more helpful.”

Helpful Report

(Durham) - Posted 11 months ago

“Amazing service, quick and easy, Daniel Court was a great salesman!”

Helpful Report

(Darlington) - Posted 11 months ago

Hi Madeline, Thank you so much for leaving us a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had an amazing experience with us. We look forward to serving you again in the future!

Posted 11 months ago

“Lovely staff and coffee !!”

Helpful Report

(Middlesbrough) - Posted 11 months ago

Thank you so much for your wonderful 5-star rating of SG Petch! We are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Posted 11 months ago

“Fast and efficient service”

Helpful Report

(Darlington) - Posted 11 months ago

Thank you so much for leaving us a wonderful 5-star rating! We truly appreciate your kind words and support for SG Petch. Once again, thank you for your amazing review. We look forward to serving you again in the future.

Posted 11 months ago

“Delighted with easy but professional and efficient way car purchase was dealt with. Nothing but praise way process conducted”

Helpful Report

(Durham) - Posted 11 months ago

Thank you so much for taking the time to rate SG Petch with five stars! We are absolutely thrilled to hear that you had a delightful experience with us. Your kind feedback regarding the easy, professional, and efficient manner in which your car purchase was handled is greatly appreciated. We look forward to serving you again in the future!

Posted 11 months ago

“I couldn't fault sg my only issue was the delivery time which I know is out of your hands but overall I am very happy with my purchase thanks.”

Helpful Report

(Sunderland) - Posted 11 months ago

Thank you so much for taking the time to rate SG Petch with 4 stars. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“I have completed a review 2 weeks ago however I will do it again”

Helpful Report

(York) - Posted 11 months ago

Thank you so much for your four-star rating of SG Petch! We truly appreciate your continued support and feedback. Once again, thank you for choosing SG Petch and for taking the time to share your thoughts. We look forward to serving you again soon!

Posted 11 months ago

“Good transaction.”

Helpful Report

(Middlesbrough) - Posted 11 months ago

Thank you so much for your fantastic 5-star rating of SG Petch! We really appreciate your kind words and are thrilled that you had such a positive experience with us. We hope to see you again in the future.

Posted 11 months ago

“Excellent customer service.”

Helpful Report

(York) - Posted 11 months ago

Thank you so much for taking the time to leave a 5-star rating for SG Petch! We truly appreciate your support and feedback. We look forward to serving you again in the future.

Posted 11 months ago

“Very helpful staff in Mazda sales department with special thanks to Peter McConnell and Charlie Tufton for their help and advice.”

Helpful Report

(Durham) - Posted 11 months ago

Thank you, Gordon, for the fantastic 5-star rating of SG Petch! We are thrilled to hear that you had such a positive experience with us. We appreciate your kind words, and we hope to have the opportunity to serve you again in the future. Thank you for choosing SG Petch!

Posted 11 months ago

“Would highly recommend SG Petch, great customer service from start to finish.”

Helpful Report

(Durham) - Posted 11 months ago

Dear Aaron,Thank you so much for giving SG Petch a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Thank you once again for your fantastic rating and for being a valued customer.

Posted 11 months ago

“Great service from Liam Clark brand manager and follow up to make sure everything was ok”

Helpful Report

(South Bank) - Posted 11 months ago

Thank you so much for giving SG Petch a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Posted 11 months ago

“Very good.”

Helpful Report

(Durham) - Posted 11 months ago

Thank you, James, for taking the time to rate SG Petch with 4 stars. We really appreciate your positive feedback.

Posted 11 months ago

“Very friendly, helpful and professional service provided by Alan.”

Helpful Report

(Durham) - Posted 11 months ago

Dear Lauren,Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We value your business and look forward to serving you again in the future.

Posted 11 months ago

“Nice service from Petch,Richmond,nth Yorks.Lovely new car”

Helpful Report

(Richmond) - Posted 11 months ago

Dear Diana, Thank you so much for awarding SG Petch with a fantastic 5-star rating! We truly appreciate your feedback and are delighted to hear that you had a nice experience with our dealership in Richmond, North Yorkshire. Your kind words about our service and your lovely new car have made our day! Thanks again for choosing SG Petch!

Posted 11 months ago

“Recently purchased a new Hyundai i10 from Petch, my fifth car since 2011, all purchased from you. Your salesman, Anthony Nelson, was really excellent, never patronising (which often happens when you are a woman and elderly!) He was patient and explained everything I needed to know. We share a birthday although many years apart, so we got on just fine.”

Helpful Report

(Darlington) - Posted 11 months ago

Dear Joyce, Thank you so much for your fantastic 5-star rating of SG Petch! We genuinely appreciate your kind words and your continued loyalty as a customer. It makes us incredibly proud to know that you have chosen us for your fifth car purchase since 2011. We're thrilled to hear that Anthony Nelson, our salesman, provided you with excellent service. Should you have any further questions or require assistance, please don't hesitate to reach out.

Posted 11 months ago

SG Petch is rated 4.8 based on 5,365 reviews