SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service thank you”

Helpful Report

(Darlington) - Posted 5 years ago

Thanks for your review Emma.

Posted 5 years ago

“I'm now enjoying driving my fourth car purchase from SG Petch. These cover a period of 9+ years, therefore, they must be doing something right to keep me going back!! From the reception staff, to the sales and finance team they, consistently, ensure a positive and enjoyable customer focused experience.”

Helpful Report

(York) - Posted 5 years ago

Thats great to hear Barry, Thanks for leaving us a review and your continued custom.

Posted 5 years ago

“excellent service”

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(Durham) - Posted 5 years ago

Thanks for your review Neil.

Posted 5 years ago

“I am very happy with service I received from Reg. He was informative and did everything he could to make the buying process as smooth as possible. I would highly recommend.”

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(York) - Posted 5 years ago

Thanks for your review Caroline.

Posted 5 years ago

“Good service from Callum and Becky on sale of Kona. Problem re paintwork resolved amicable.”

Helpful Report

(Middlesbrough) - Posted 5 years ago

Thanks fot your review Ian.

Posted 5 years ago

“Friendly, efficient and, during the COVID emergency, very flexible and responsive.”

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(York) - Posted 5 years ago

Thanks for your review Stephen.

Posted 5 years ago

“Extremely good service. Graham sold us our “used car” there was no pressure. He sold us what we wanted, never pushed (like a previous car sales company). Professional smooth service! Highly recommend”

Helpful Report

(York) - Posted 5 years ago

Thanks for leaving us a review Amanda.

Posted 5 years ago

“Very pleased with our new Kia Niro. From start to finish the experience was excellent. The sales representative Dan was extremely helpful and knowledgeable about the car we were interested in, definitely not pushy at all like some dealerships we visited. He made all the arrangements for us and kept to deadlines and promises. Overall highly satisfied customers.”

Helpful Report

(York) - Posted 5 years ago

Thats great to hear Bradley, Thanks for leaving us a review.

Posted 5 years ago

“Glynn was once again exceptional, he was very responsive to my requirements and met the timeframe I requested with ease 10/10”

Helpful Report

(Darlington) - Posted 5 years ago

Thats great to hear Darren, Thanks for your review.

Posted 5 years ago

“Yes it was a good purchase but trying to learn some of the buttons”

Helpful Report

(Darlington) - Posted 5 years ago

Thanks for your review Carole.

Posted 5 years ago

“Great service. Always helpfull”

Helpful Report

(Durham) - Posted 5 years ago

Thanks for your review Brian.

Posted 5 years ago

“Professional and welcoming”

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(Middlesbrough) - Posted 5 years ago

Thanks for your review Particia.

Posted 5 years ago

“Joseph who dealt with us was very friendly and explained everything to us.”

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(Darlington) - Posted 5 years ago

Thank you for leaving us a review Michelle.

Posted 5 years ago

“Excellent value, and excellent service”

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(York) - Posted 5 years ago

Thanks for your review Anne.

Posted 5 years ago

“Very friendly and informative very pleased with all aspects of the service provided by James!”

Helpful Report

(York) - Posted 5 years ago

Thanks for your review Shelley

Posted 5 years ago

“Amazing service from Ricky at York, really helpful, not pushy and made sure we were totally happy with our purchase. I have recommended SG Petch multiple times since our purchase.”

Helpful Report

(York) - Posted 5 years ago

Thats great to hear Lauren, Thanks for your review.

Posted 5 years ago

“Very friendly knowledgeable staff. No pressure to buy. Excellent after sales service.”

Helpful Report

(Durham) - Posted 5 years ago

Thanks for your review.

Posted 5 years ago

“I enquired about a car via Autotrader and from the start Gary was very helpful providing a video walk round of the car. A small scuff to the wheel arch was repaired and everything went smoothly in the exchange. Would definitely recommend!”

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(Middlesbrough) - Posted 5 years ago

Thats great to hear, thanks for leaving a review Stephen.

Posted 5 years ago

“Shaun was a pleasure to deal with and went out of his way to turnaround collection of the car at short notice and in time for our daughter's birthday. Thanks Shaun!!”

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(Darlington) - Posted 5 years ago

Thanks for leaving a review Joanne.

Posted 5 years ago

“Ray Yates made the whole car buying process an absolute pleasure. My daughter bought her first car (Hyundai i10) and could not have been more delighted with the customer service. Nothing was too much trouble. She got a great little car at a great price. Thank you!”

Helpful Report

Posted 5 years ago

Thats great to hear Michael, Thanks for leaving a review.

Posted 5 years ago

SG Petch is rated 4.8 based on 5,373 reviews