SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much for your assistance to have got my car.meet my desire kind of car”

Helpful Report

(Darlington) - Posted 8 years ago

“Graham King was great”

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(Durham) - Posted 8 years ago

“Waiting for parts we thought they would have them in stock in the parts dept. Then were told it would be a few days and we are still waiting over two weeks later.”

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(Audi) - Posted 8 years ago

“Excellent customer service and after sales support. All the staff made you feel very welcome.”

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(Middlesbrough) - Posted 8 years ago

“SG Petch were very helpful when picking my new car would get future car from them”

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(Durham) - Posted 8 years ago

“Ryan was very helpful and friendly from the first time we looked at the CX-3 to driving the car away”

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(Darlington) - Posted 8 years ago

“Excellent service. Quick, efficient and pleasant. Ray Bolam provided an excellent, no fuss, no hard sell service from my initial query, to the run down of what was different in the new Panda. Very happy both with SG Petch and my new car. Thank you.”

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(Darlington) - Posted 8 years ago

“No pressure, friendly and approachable.”

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(York) - Posted 8 years ago

“Took care off all details and went out of their way to meet all my needs”

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(Middlesbrough) - Posted 8 years ago

“Worked hard to sort all issues raised sales manager and salesman got back quickly with any issues and resolved them”

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(Middlesbrough) - Posted 8 years ago

“Very happy with our second new car purchaced from sg petch all staff friendly and professional would not hesitate after care really good would go back if we get a good deal again.”

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(Middlesbrough) - Posted 8 years ago

“Great customer service from Oliver and the team at the Richmond branch - couldn’t have asked for anything more!”

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(Richmond) - Posted 8 years ago

“They offered me a competitive price for my old car, better than webuyanycar and evans halshaw, and as much as i would have settled for as my minimum price for a private sale. George, the salesman, wasn't at all pushy or presumptuous, unlike evans halshaw. I test drove the car and they later revaleted it for me. The car itself is great value for money and i love it. All the paperwork was a breeze and sorted out by George, so no hassles there either. All in all a very professional service and a good deal makes me a happy customer.”

Helpful Report

(York) - Posted 8 years ago

“You were presented with a difficult fault on my car which you were unable to resolve, but you provided me with a replacement car for the full period free of charge and your service staff kept me updated regularly. When the problem could not be resolved you did everything you could to ensure that I was not disadvantaged or inconvenienced. Having opted to change my car you gave me a very fair and favourable offer and expedited the whole thing in a matter of days for which I am extremely grateful. I would have no hesitation in recommending you and your staff to anyone looking service a car or to buy a new one.”

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(York) - Posted 8 years ago

“Good service, pleasant staff, good choice of vehicles.”

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(York) - Posted 8 years ago

“Excellent service from Gary . Really friendly team . You have a customer for life . Thank you”

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(Middlesbrough) - Posted 8 years ago

“Really professional. Didn't over sell like a lot of dealers did”

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(Darlington) - Posted 8 years ago

“Buying my car was made so easy... all the staff at the Middlesbrough centre were so very helpful especially Tony Hill who i would highly reccomend when purchasing a car.”

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(Middlesbrough) - Posted 8 years ago

“Professional friendly approach easy instruction helpful and accommodating”

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(Darlington) - Posted 8 years ago

“Brilliant help love the car”

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(Durham) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews