SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

Write Your review

Tell us how SG Petch made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the car but am very disappointed with what happened when I got home! I drove 280 miles home which was fine, then within 5 mins of engine being switched off I went out to find the car wouldn't start! I tried phoning Michael but he didn't answer so I called the AA. When he lifted the bonnet he said the lead wasn't connected to battery. So I drove 4 1/2 hours with no lead to the battery. So whoever done the checks obviously didn't check the battery leads were on properly. All I got was an apology on the phone. Not good enough I will be taking this further!”

Helpful Report

Posted 8 years ago

“All round good. Made the process simple and quality car.”

Helpful Report

(Darlington) - Posted 8 years ago

“I am very pleased with the service that your sales staff gave and also how easy it was to do deal on my pickup thanks c dale”

Helpful Report

(Richmond) - Posted 8 years ago

“From the moment we stepped into the showroom we were treated with great respect, were not harassed, just helped when we asked for advice. When we decided on an Hyundai Tucson car we were encouraged to test drive one to make sure that that was what we wanted. The trade in on our car was reasonable and the added extras of a full tank of petrol and a years tax were offered without us asking. Lewis the salesperson sent an e-mail after we had had the car for a couple of days. That's what I call customer service. Ian Dennison”

Helpful Report

(Durham) - Posted 8 years ago

“SG Petch were 1st class when I purchased my wonderful Kia Picanto and would recommend them to everyone”

Helpful Report

(Richmond) - Posted 8 years ago

“Adam Grant (salesman) kept us informed throughout the process, great communicator, quick efficuent service.”

Helpful Report

(Durham) - Posted 8 years ago

“I went in to see about the milage on my car as I was going to go over my allowance. I was passed onto the finance manager and she was amazing. She looked into my existing policy and said I could change my car which was great. She passed me onto Lucy who showed me what cars where available for what I could afford. She showed me a seat Ibiza which I instantly loved. Everything was very smooth and Lucy was so friendly and nothing was too much trouble.”

SG Petch 5 star review on 23rd January 2018

Helpful Report

(Middlesbrough) - Posted 8 years ago

“excellent value, communication and service.”

Helpful Report

(Durham) - Posted 8 years ago

“Everyone I spoke to was very helpful. A great customer experience from SG Petch Durham.”

Helpful Report

(Durham) - Posted 8 years ago

“Very friendly and happy to help”

Helpful Report

(Richmond) - Posted 8 years ago

“I found the car I was looking for. The sales person Mike Jordinson was excellent as I had long journey back home, he was very good with the handover.”

Helpful Report

(Darlington) - Posted 8 years ago

“Matthew was really helpful and knowledgeable. Good communication from start to finish”

Helpful Report

(Durham) - Posted 8 years ago

“Been a customer for some years, both my wife and myself, an action which speaks for itself. Staff always helpful and fair, an attitude which is not always evident in the motor trade. Always had confidence to recommend S G Petch -Durham to families and friends who are also usually satisfied. This covers both Sales and Service”

Helpful Report

(Durham) - Posted 8 years ago

“Having purchased Hyundais from Petch before, as soon as I saw the Kona, I was straight back. Mike Jordinson, as with previous purchases, looked after my every need. So, once again I'm the proud owner of Hyundai's newest car, and it's even better than I hoped it would be.”

Helpful Report

(Darlington) - Posted 8 years ago

“Gary was extremely helpful and made buying car very easy.”

Helpful Report

(York) - Posted 8 years ago

“There attention to detail and personal touch.”

Helpful Report

(Richmond) - Posted 8 years ago

“Great customer service, recommend SG Petch for purchasing a car”

Helpful Report

(Middlesbrough) - Posted 8 years ago

“One to one fantastic customer service Great vehicle choices Very happy all-round”

Helpful Report

(York) - Posted 8 years ago

“Best Team especially Wayne Jackson and Kevin Jackson. If I have another chance definitely I choose the SGoogle Petch York again...! Thank you so much!”

Helpful Report

(York) - Posted 8 years ago

“very friendly informative salesperson, with good knowledge of the product. Never pressured into buying car. Left up myself to decide, which I apprecaited”

Helpful Report

(Durham) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews