SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales assistant helpful, not pushy, after sales very good.”

Helpful Report

(Durham) - Posted 8 years ago

“Excellent. Steve Kennedy delivered first class service in advising on and arranging my purchase.”

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(Darlington) - Posted 8 years ago

“Fast service, flexible to deliver car to us”

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(Darlington) - Posted 8 years ago

“Great car at good price. No hassle salesman.”

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(Durham) - Posted 8 years ago

“Sales Advisor was very helpful and friendly. Made the whole process easier.”

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(Middlesbrough) - Posted 8 years ago

“According to my invoice I was charged for 3 gallons of fuel when I collected my MX5 on 31st January even though the fuel gauge looked low. On my way home the fuel warning light was on in under 40 miles and empty by 50. Checking the mileometer when I arrived home I discovered that since the car had been MoT tested on the 29th January and my collection two days later there were 35 unexplained miles. Does this in part explain the low fuel. I photographed the mileometer when I arrived home and wrote to SG Petch a couple of days later including the photo and suggesting an explanation was in order. I also mentioned my surprise that I was introduced to a second salesman who, I was told, wished to ‘thank me for my business’. In fact this was a cynical ploy to launch into a hard sell for GAP insurance. Finally 4 days after purchasing the car an email arrived to offer me Mazda accessories at a 10 per cent discount once more to ‘thank me for my business’ . I had paid the full price of £259 for mudflaps to be fitted when I bought the car - no ‘thanks for my business at that point’ These issues were raised in my letter addressed to the Dealer Principal. He/she has not even had the decency to reply to my letter. This has been the most cynical experience I have had in dealing with many dealerships over the years. I am very unimpressed.”

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Posted 8 years ago

“Sourced the car that I wanted at a price I was happy with.”

SG Petch 5 star review on 14th February 2018

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(Durham) - Posted 8 years ago

“First class service from Ryan Robertson... couldn’t fault his commitment to make our purchase as easy as possible. Thanks Ryan.”

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(Darlington) - Posted 8 years ago

“Will defently deal with SG Petch again first class service!!”

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(Darlington) - Posted 8 years ago

“Friendly and welcoming staff,not overpowering. Buying a car from SG Petch is not just about selling you you a car. You are buying into a family. They are the best car dealership in North Yorkshire....enough said!”

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(York) - Posted 8 years ago

“Very smooth and efficient transaction”

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(Durham) - Posted 8 years ago

“Purchase of seat went smoothly from start to delivery and collection from railway station was good if only virgin trains were as reliable. Lewis was a great help.”

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(Durham) - Posted 8 years ago

“Professional. efficient and honest discussions and transaction.”

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(Durham) - Posted 8 years ago

“I have been buying cars from SG Petch for many years now and have always been very satisfied with the care and attention given. The salesmen never hurry you, you are allowed to take your time and do things at your own speed.”

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(Durham) - Posted 8 years ago

“Good service, comprehensive and clear information, regular updating.”

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(York) - Posted 8 years ago

“Recently purchased used Nissan Micra from SG Petch at Durham. Great service from Chris who was very helpful and informative. I would recommend this company to everyone and would certainly use again.”

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(Durham) - Posted 8 years ago

“Can’t recommend SG Petch and Simon Danks enough, great service from start to finish. Really happy with our car.”

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(Darlington) - Posted 8 years ago

“I can't recommend Simon Danks high enough. If you're after a car from SG petch then he is your man. Genuine and went above and beyond. Never once tried to push the car on me and it was always my decision. Even on the test drive we spoke about what we had both been up to. I was worried that since being a young girl that they would try and pressure me in to buying a car, but I never felt under pressure at all. He took time out of his day t let me take as long as I wanted taking photos of the car. Once I had purchased the car he drove it around from where it was parked and left it outside the door, so I didn't have to walk across the ice and snow. He even turned the heating on ready for when I was getting in and opened the door for me to get in. This was the first car I have bought from here and I always felt so welcomed coming in to the show room and was always offered a drink. I have told all of my friends if they're after a new car then to ask for Simon.”

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(Darlington) - Posted 8 years ago

“All staff very helpful and ready to answer any queries you may have”

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(Middlesbrough) - Posted 8 years ago

“This was an enjoyable purchase. I now have a high quality vehicle that meets my needs and is comfortable to drive both for work and leisure. The approach and sales strategies from the firm were professional and thoughtful - no pressure - all my questions were answered as they arose. I am very happy with mu purchase”

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(Richmond) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews