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SG Petch Reviews

4.8 Rating 5,373 Reviews
94 %
of reviewers recommend SG Petch
4.8
Based on 5,373 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read SG Petch Reviews
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Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

Write Your review

SG Petch 5 star review on 20th May 2025
Natalie Ablewhite
SG Petch 5 star review on 19th May 2025
Anthony Edward Mcclelland MBE
SG Petch 5 star review on 22nd April 2025
George Williams
SG Petch 5 star review on 16th April 2025
Lauren Rafferty
SG Petch 5 star review on 14th April 2025
Donna Campbell
SG Petch 5 star review on 31st March 2025
Roberto Van Vlijmen
SG Petch 5 star review on 24th March 2025
Audrey THOMPSON
181
Anonymous
Anonymous  // 01/01/2019
soon as you walk in your made to feel welcome.
Helpful Report
(York) - Posted 8 years ago
Really happy with my car and how easy it was to deal with you
Helpful Report
(York) - Posted 8 years ago
Mike is always happy to help, nothing is too much trouble. Never a hard sell very friendly and pleasant.
Helpful Report
(York) - Posted 8 years ago
Great service from start to finish. So friendly and helpful, especially when letting us know about the delay with the delivery.
Helpful Report
(Durham) - Posted 8 years ago
Joseph,is a really nice proffesional young man. This is how all business should operate.If you are looking at buying a new car,visit SG Petch at Richmond North Yorkshire.You will not be disappointed.And the service department, top draw.
Helpful Report
(Richmond) - Posted 8 years ago
I recently went into SG Petch to purchase my new car . Gareth Wood who I dealt with was friendly and provided me with excellent customer service. My new car is great . Thank you
Helpful Report
(Middlesbrough) - Posted 8 years ago
Made the buying of a car as simple as possible
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(York) - Posted 8 years ago
Really pleased with service ,did not feel pressurised at all would definitely recommend to others.
Helpful Report
(Middlesbrough) - Posted 8 years ago
From my first visit to the dealership, to the collection of my new car, I was delighted with the service I received. The salesman Matthew didn't have the car I wanted to test drive, but went the extra mile to arrange a car for me to try a few days later. I had quite a long wait for my new car but Matthew kept me up to speed. When I picked the car up he explained the workings of the car to me perfectly. I did have a small problem with the car , but Vicky from the repairs and service department arranged an appointment for a very quick and efficient repair and she also supplied a nice replacement car. Everyone I dealt with made buying my new car a great experience and I would definitely recommend this Seat dealership to friends and family.
Helpful Report
(Durham) - Posted 8 years ago
Buying the car and trading in the old one was trouble free and agreeing a deal was a good experience.
Helpful Report
(Durham) - Posted 8 years ago
We have purchased 5 cars through SG Petch always supported by Martin Phillips. He is a considerate, knowledgeable and very efficient professional who has helped us with each of our purchase. The service he provides is exceptional.
Helpful Report
(York) - Posted 8 years ago
Dear Gary Gary Witteringham ensured the smooth process of upgrading our Kia Sportage. He made us feel as comfortable as he did 3 years ago when we purchased our first Kia from SG Petch, York. We are grateful for the professional and friendly attitude and the honesty when discussing the possible renewal of our kia. Wayne who took me through all of the financial arrangements on handover day was also a credit to the company, I was made to feel at ease and the process was explained thoroughly. The changes Kia have made to the sportage are great, we are finding the car a much better drive than the 2015 model. I must say that Gary and Wayne are both a credit to Kia and we hope they will still be there when we come back in a few years!
Helpful Report
(York) - Posted 8 years ago
From the first enquiry with Andrew, to the face to face with Ray in the show room, the service was attentive but not pushy, very helpful, knowledgeable and friendly. No hard sales tactics which would have lost them the sale. Would not hesitate to use again. Just hope the after sales team are just as customer focused.
Helpful Report
(Darlington) - Posted 8 years ago
Always good to deal with. Nothing is any trouble to them.
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(Durham) - Posted 8 years ago
Well looked after before and after sale with usual courtesy
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(York) - Posted 8 years ago
Excellent service. Made welcome.....Hot chocolate.on arrival. Yummy. . Mr Kevin Jackson. ( Was so kind. ) A good salesman. And rung to see how we liked the car. Thank you.....
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(York) - Posted 8 years ago
Excellent personal service . Charlotte Jennings is a fantastic sales executive along with Becky the finance executive giving a service second to none . GM Shaun Burke is extremely personal and takes time to speak and ensure you are happy
Helpful Report
(Middlesbrough) - Posted 8 years ago
I always get so well looked after when I go to arrange a new car. Thank you to Ray Bolam.
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(Darlington) - Posted 8 years ago
SG Petch helped me out loads, I’d had a crash, Chelsea and Michael where very helpful and did all they could to help me get my finance in place
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(Durham) - Posted 8 years ago
Have already reviewed twice but happy with service & car.
Helpful Report
(Durham) - Posted 8 years ago
SG Petch is rated 4.8 based on 5,373 reviews