SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Refreshingly pleasant experience buying a car from Joseph at SGPetch. He could not have been more helpful and certainly went the extra mile. Thankyou.”

Helpful Report

(Richmond) - Posted 6 years ago

“Ross McCann was a pleasure to deal with again the 2nd car we have bought from him. He worked hard to both find the car and get us the right deal, making the whole process a pleasure.”

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(Darlington) - Posted 6 years ago

“A bit more communication.. And phone me when you promised to phone.. Not to leave it for days”

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(Darlington) - Posted 6 years ago

“Appalling service following damage caused due to staff not doing their job correctly. This reulted in us paying £700 for repairs which SG Petch admitted fault.”

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Posted 6 years ago

“Bought a new Kia Sportage GT line in June 2019. S G Petch were very competitive with the price of the vehicle and the dealership were very efficient and helpful. Even helped with private number plate transfer. Brilliant. Thanks to salesmen Gary and Martin.”

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(York) - Posted 6 years ago

“I had the pleasure of dealing with Kevin at the York dealership, great service friendly and professional I can't them would definitely recommend them. Pa”

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Posted 6 years ago

“I decided what car I wanted and wanted to part rx mine, this was done with with no bother. Just before I picked it up, Ray said he put extra fuel in which was great. When i arrived home I noticed two slightly deep scratches and a small dent on the boot. Also I noticed the two front tyres were worn, on inspection on previous Mot to the one Petch had done their was an advisory on the Tyres. Although legal, I would have expected a main dealer to replace both. Took car back so they could carry out an inspection. Was told tyres was legal and wasnt interested in dent or scratches. Ive had to replace windscreen wipers, buy new carpets as none on collection, and will have to purchase two tyres. So to summarise. Sales of car 5 stars, after sale 2 stars.”

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Posted 6 years ago

“Professional and high quality service. Would highly recommend to friends & family.”

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(Richmond) - Posted 6 years ago

“Brilliant service, bought a car recently and the customer service was excellent especially from a saleswoman called Emma Dunwell. I will definitely be recommending people to go here!”

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(Durham) - Posted 6 years ago

“I was very impressed with the service I received from Reg, he was very professional and courteous, and made the process of buying a new car very easy.”

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(York) - Posted 6 years ago

“took my old car in for service and ended up buying a new i20 thanks to the very helpful gary maugham”

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(Middlesbrough) - Posted 6 years ago

“Great experience throughout the whole process. Manager Paul and Shaun in Mazda were great to deal with (again!)”

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(Darlington) - Posted 6 years ago

“Very pleased with car purchased and had excellent service throughout”

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(Middlesbrough) - Posted 6 years ago

“Matthew Newell is a credit to your company, he was very helpful and friendly a pleasure to deal with.”

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(Durham) - Posted 6 years ago

“Easy to deal with delivery as agreed”

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(Darlington) - Posted 6 years ago

“I bought a new Fiat at SG Petch Darlington. The salesman Mike and his manager were extremely helpful and I was kept updated throughout the process, even sending me a video of my car coming off the transporter. I am very pleased with my new car and it was a pleasure to deal with them. Highly recommended.”

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(Darlington) - Posted 6 years ago

“Excellent, from me looking around the show room - until I drove away with my new car.”

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(Durham) - Posted 6 years ago

“Lewis Baird legend!!”

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(Durham) - Posted 6 years ago

“Fantastic service from SG Petch Durham. Ray Yates was great, he made it a very enjoyable experience and always kept in touch throughout the process (even on his day off!) Thank you again Ray!”

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Posted 6 years ago

“Dave rose worked on my behalf and couldn’t fault the service one bit defo recommend to anyone looking for a new car thanks again”

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(Durham) - Posted 6 years ago

SG Petch is rated 4.8 based on 5,365 reviews