“Excellent service as usual for. SGS.
I had to contact customer services and they sorted out a duplicate order (my fault) quickly.
Prices are great and quick delivery”
“Raising Cars - I needed a sturdy trolley jack with a big handle, to replace my paper-mache device, and I bought one at a great price from SGS. It certainly does what it is supposed to, and in a very secure manner. I look forward to many 'up-lifting' experiences with it.”
“I don’t write reviews; however, this is a truly forgettable experience having purchased a faulty trash water pump from SGS.
Initial responses from customer services was very encouraging and helpful. I did all that was asked of me; however, the promised replacement pump didn’t materialise when it was scheduled.
I was told that the courier had misrouted the replacement pump; however, speaking with the courier I was informed that the pump hadn’t been collected from SGS, all they had received was notice of a collection. Tbh I don’t know who to believe, all I know is the water has now topped the dyke. Thank you👎👎👎
I purchased the pump to manage a real flood potential next to my property following an extended period of heavy rain.
I wish I’d read the negative reviews that are never shown on company websites as I would not of purchased from this company. The negative reviews highlight what appears to be a common theme of initial good service until something fails; the reviews then highlight the poor Service I have received.
I dread to think what service if any I’ll receive in the future if the pending pump fails if this is what it’s been like up to now...
Read all reviews up front is my advice!”
“Received petrol leaf blower today, delivered on time, box undamaged,
have left it to my 14yrd old son to unpack when he gets home, so will review actual product when used a few times, cannot fault ordering system and delivery.”
“Just bought 3ton Jack. Very pleased not only with the product but also with the speed of delivery and excellent communication. I had made an error and duplicated the order. They resolved very quickly again with polite and helpful comms. Second purchase from them and would definitely use them again.”
“Following an on going problem, where I purchased a air compressor from sgs, the compressor is 2 months old with 2 1/2 hours use and the head gasket and the rubber cylinder head seal blew due to the compressor not being assembled properly, they told me they didnt have the rubber seal but would send a new gasket out. A week later I recieved the gasket only to find that once I opened the envelope they sent me a USED gasket that they had taken of another compressor, FIRSTLY I should never have to be replacing gaskets at this stage of the compressors light usage, SECONDLY what kind of so called professional company sends a USED gasket to a customer with a compressor which has a 2 YEAR WARRANTY. when I rang it was the usual excuses, and he said to me " WEVE TRIED TO HELP YOU ALL WE CAN BY SENDING A FREE GASKET OUT" lol. Considering theres a 2 year warranty it should be FREE, but they sent me a used gasket and they cant seem to see the problem with that. Anyone who knows about any type of engines knows that you dont put USED gaskets on a cylinder head. AGAIN they said that they dont have any in stock which would explain the used one, but how can they produce air compressors without head gaskets lol, so that's clearly a lie. I've now been told I will have a NEW gasket maybee by Friday but cant promise anything. YET MORE TIME THAT I CANT WORK. a real professional company would have offered to take the compressor back and send a new one considering it's still under warranty. Full of excuses yet again. I'm now going to contact trading standards with my concerns, and looks like I'm going to have to buy equipment with a company that's actually competent.”
“Following an on going problem, where I purchased a air compressor from sgs, the compressor is 2 months old with 2 1/2 hours use and the head gasket and the rubber cylinder head seal blew due to the compressor not being assembled properly, they told me they didnt have the rubber seal but would send a new gasket out. A week later I recieved the gasket only to find that once I opened the envelope they sent me a USED gasket that they had taken of another compressor, FIRSTLY I should never have to be replacing gaskets at this stage of the compressors light usage, SECONDLY what kind of so called professional company sends a USED gasket to a customer with a compressor which has a 2 YEAR WARRANTY. when I rang it was the usual excuses, and he said to me " WEVE TRIED TO HELP YOU ALL WE CAN BY SENDING A FREE GASKET OUT" lol. Considering theres a 2 year warranty it should be FREE, but they sent me a used gasket and they cant seem to see the problem with that. Anyone who knows about any type of engines knows that you dont put USED gaskets on a cylinder head. AGAIN they said that they dont have any in stock which would explain the used one, but how can they produce air compressors without head gaskets lol, so that's clearly a lie. I've now been told I will have a NEW gasket maybee by Friday but cant promise anything. YET MORE TIME THAT I CANT WORK. a real professional company would have offered to take the compressor back and send a new one considering it's still under warranty. Full of excuses yet again. I'm now going to contact trading standards with my concerns, and looks like I'm going to have to buy equipment with a company that's actually competent.”
“Bought a compressor didn’t work properly, wanted to return sgs didn’t want to know. Having to go through hell to get my money back. Don’t buy from here as if you need to return you’ve had it!!!”
“Aha engineering have made returning a faulty item very very difficult am now stuck with a air compressor that is I can not use and no refund. Thanks sgs great service. Don’t buy from here if you need to return they don’t want to know!!”
“Excellent service, quick delivery and quality products. I will definitely be using SGS again. Thank you for making it a fast, pleasant and easy experience.”
“26" tool chest and roller cabinet. Absolutely fantastic piece of kit,the web page pictures dont do it justice. Ordered mine at lunch time on a monday,their carrier was knocking my door at 9am the next day,what a service. Would thoroughly recommend SGS to anybody looking for a tool chest.”
“Excellent service
A swift answer to my email enabled me to buy the correct part which was delivered promptly. I can definitely recommend the company.”
“I'm very Pleased with SGS - Engineering. Their Quality, Price and speed of Delivery, is exceptional, delivery took less than 30 hours from payment to me receiving it, very impressive!”
