shapermint.com Reviews

Name: shapermint.com
Rating: 4.24

4.2 Rating 2,571 Reviews

81 %

of reviewers recommend shapermint.com

Company Reviews

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Metrics

4.2

Based on 2,571 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased two bras both t g e same. Just different colors. The cream colored one fits totally different than the black one. I cant get the straps to stay on shoulders and I have to the front of the bra. It just pulls up the bra over breasts. Can't get ahold of anyone to discuss the issue and possible solution. It's only a robot which is totally irritating. Now it's too late to return.”

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Posted 4 months ago

“Never received my order. They took my money though. Customer service is completely automated and non existent!! Horrible company!”

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Posted 4 months ago

“Received my items three days ago tried on one. It was too large didn’t even open the other bags I was able to return one item only and the app keeps telling me that I cannot return the other four. I have reached out to customer support seven times maybe more they keep telling me to use the app. I can’t use the app so what do I do? I guess I get my money and I get stuff that doesn’t fit lousy Customer Service I will never live here again.”

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Posted 4 months ago

“Customer support is not good. You can't get answers even though they say they are available 24 a day through messenger. I tried every way to contact them and got no response. The bras were not supportive. I would not recommend their product.”

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Posted 4 months ago

“Found it very difficult to move through their processes to make a return. They do not have a live person to assist, fully automated.”

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Posted 4 months ago

“Trying to contact somebody regarding returns and a refund is impossible.”

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Posted 5 months ago

“Best bra ever. So comfortable and hold me up (even though I am a DD cup)!”

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Posted 5 months ago

“I like your bras and shapeware”

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Posted 5 months ago

“Your pop up ads are ridiculous!!! Way out of line!!! If u think that will make women want to buy your product you’re mistaken!!! Take it down a notch!”

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Posted 5 months ago

“Terrible customer service. My order was never delivered and I am having a difficult time getting my money back or getting any type of credit. I have been on messaging 4 times in the last couple of weeks to try and resolve this and nothing has happened. I am out $72 and I'm not happy about that.”

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Posted 5 months ago

“NA.”

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Posted 5 months ago

“Comfortable fit”

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Posted 5 months ago

“I am really impressed with my item very soft and it does as it says pull you all in qualities is good and would definitely recommend to others. I will be buying more in other colours.”

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Posted 5 months ago

“This is the first bra that fit me so well and that is so comfortable.”

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Posted 5 months ago

“This is by far the most comfortable bra I have ever worn!! It is wireless, never crawls up on me, and I wear it all day long without any discomfort. I now own three and will continue to purchase from Shapermint. Thanks for making my life so much more comfortable!”

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Posted 5 months ago

“These bras fit wonderfully! Sizing was easy and correct and they feel very comfortable while wearing.”

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Posted 5 months ago

“These bread are the best. It's almost like I'm not wearing one. Love them.”

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Posted 5 months ago

“Ease of ordering, love the Bras I’ve ordered and return policy is easy.”

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Posted 5 months ago

“I had to exchange several bras, it was stress free”

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Posted 5 months ago

“Very comfortable bra, love the cami!!!”

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Posted 5 months ago

shapermint.com is rated 4.2 based on 2,571 reviews